1. DARREN L. CROFT
Glendora, CA 91740 - 626-617-5157 - dcrouge@hotmail.com
QUALIFICATIONS
An experienced Project Manager with over 6 years in the role. Over 15 years in the IT industry. Coordinated the
efforts of teams with members up to 30. Managed projects with budgets up to $6,000,000. Managed project
schedules to ensure team resources optimized to utmost efficiency. Worked directly with Quality Assurance to
assure the quality of the project deliverables. Experienced in database maintenance and data mining.
SKILLS
Project management
Business Analysis
MS Excel expert
MS Access expert
MS Project expert
QA Methodologies
SQL
Photoshop
Illustrator
Process
Implementation
Process design
Macro design
UI design
PowerPoint
MS Word
Meeting Facilitation
Client relations
Data Reporting
PROFESSIONAL EXPERIENCE
Project Manager 2016 to Present
Vario Corp. – Chino, California
Created multiple reporting solutions that determine sales, inventory
Developed Access databases to solve slow process and improve efficiency
Upload, maintain, and execute online initiatives that have increased online sales by 100% this year over last
Developed product concept mock ups via Photoshop and illustrator
Independent Driver 2015 to Present
Uber – Los Angeles, California
Independent contractor driving customers from pickup to destination
Account Representative 2015 to 2015
LDS Employment Service Center – Fontana, California
Business relations
Job lead generation
Implementation Manager/Business and Data Analyst 2014 to 2015
Medversant Technologies LLC – Los Angeles, California
Planned and executed implementation of company software and processes with client companies
Communicated with stakeholders on project milestones and deliverables
Developed presentations and presented them in formal meetings with project stakeholders
Acted as a subject matter expert for all Medversant products
Acted as a company liaison between clients and internal resources to accomplish goals
Provided data analysis and reporting as required to meet client requests
Identified areas for process improvement and created plans to implement those improvements
Identified and procured sources for external data and integrated that data into company databases
Analyzed the company data for correctness and accuracy improving license data by two fold
Consultant 2011 to 2014
DLC Consulting – Glendora, California
Provided data and reporting expertise to clients
Created Excel spreadsheets and Access Databases to cover client’s reporting needs improving client
efficiency
Designed and maintained website for Cherish Me Creations
Managed product offerings and inventory
Implemented social media advertising

2. Project Manager II 2010 to 2011
Kaiser Permanente – Pasadena, California
Motivated team members and facilitated team meetings
Communicated with stakeholders on project milestones and deliverables
Developed presentations and presented them in formal meetings with project stakeholders
Led releases of features and shared components migrated to web portal
Developed project plans which identified key issues, problems, approaches, performance metrics and
resources required that improved scheduling accuracy
Developed and maintained wikis to report department and project status
Developed a comprehensive report that tracked all projects for the Internet Services Group
Designed processes that improved development performance and accuracy
Designed research plans for data gathering and analysis
Worked with the Creative Services department to design and test the web experience for users
Worked with the Microsoft Office Suite of applications to generate reports, presentations, business
requirements and whatever else was needed for the project
Project Manager – Contract 2007 to 2009
Kaiser Permanente – Technisource Inc. – Burbank, California
Motivated team members and facilitated team meetings
Promoted strong communication plans to improve project visibility and transparency
Communicated with stakeholders on project milestones and deliverables
Developed presentations and presented them in formal meetings with project stakeholders
Led and provided technical leadership to data integration projects, which required setting the strategic
direction for the projects
Created a Daily Systems Status Report that allowed us to better maintain our vendor relationship with
Accenture and promoted stronger performance from them
Developed project plans which identified key issues, problems, approaches, performance metrics and
resources required
Designed processes to address identified problems
Designed research plans for data gathering and analysis
Project Manager I 2006 to 2007
First American Real Estate Solutions – Santa Ana, California
Managed multiple data integration and reporting projects of a highly complex nature requiring independent
analysis and detailed knowledge of departmental procedures and workflow
In addition, developed and managed the project schedules to meet corporate goals, acted as lead analyst on
the projects to gather data, document process flows, and make recommendations on the findings
Coordinated the implementation of new back-end infrastructures and web site features and functions
managing the technical details, timelines and milestones
Business Analyst I 2004 to 2006
AMC Mortgage Services - Orange, California
Identified and defined opportunities for enhancements to existing systems to improve production or workflow
Composed detailed specifications of user needs and basic system design to modify systems and/or user
interfaces
Functioned as liaison for business units to IS and other areas within the organization by defining business
and functional requirements
Analyzed and determined the root causes of process weaknesses and recommend tactical or system
changes to improve flow and performance
EDUCATION
Master of Information Technology
American Inter-Continental University, Los Angeles, CA
BA – Mass Communications
California State University, San Bernardino, CA