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Wikipedia and Libraries: Increasing your Library’s Visibilityi

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How a partnership between The Wikipedia Library, OCLC, and 4 partner Universities is helping libraries expose their collections online.

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Wikipedia and Libraries: Increasing your Library’s Visibilityi

  1. 1. ALA Annual 2014/Las Vegas, NV Wikipedia and Libraries: increasing your library’s visibility Cindy Aden; Merrilee Proffit; Jake Orlowitz ,et al OCLC Business Development & Research, Director, Wikipedia Library With panelists from Rutgers University and Montana State University
  2. 2. Panelists • Jake Orlowitz, Wikipedia editor (Ocassi) and Director, Wikipedia Library • Merrilee Proffitt, Senior Program Officer, Research, OCLC • Lily Todorinova, Undergraduate Experience Librarian, Rutgers University • Kenning Arlitsch, Dean of the Library, Montana State University • Cindy (Cunningham)Aden, Director of Partner Program , Business Development, OCLC
  3. 3. Program Outline • Setting the scene: research overview • Wikipedia: background • Rutgers University: research on undergraduate behavior • Montana State University: creating library visibility • Connecting to library content: OCLC KB API • Conclusion: questions and follow-up
  4. 4. Merrilee Proffitt
  5. 5. “Discovery happens elsewhere…” Lorcan Dempsey, OCLC Research
  6. 6. Why Wikipedia? • Highly ranked (#6 in global traffic via Alexa) • Starting point for research – Learning black market and GWR Google > Wikipedia > References • Ideologically aligned with library mission – Access to knowledge – for free • Shared appreciation of quality sources
  7. 7. Shared challenges! –Disambiguation is important! –Wikipedia articles utilize Authority Control
  8. 8. http://webempires.org/wikirank/top/
  9. 9. Special challenges • In order to collaborate, negotiate with… who? • Community of editors is – Distributed and virtual – Pulled in by heterogeneous interests • Culture of combating “link spam”
  10. 10. Jake Orlowitz
  11. 11. Librarypedia The Future of Libraries and Wikipedia @JakeOrlowitz, User:Ocaasi
  12. 12. Wikipedia’s mission Imagine a world in which every person on the planet shares in the sum of all human knowledge.
  13. 13. Wikipedia’s scale 30 million articles 286 languages 2 billion edits 8000 views per second 500 million monthly visitors 5th most popular website 2000x larger than Brittanica
  14. 14. Wikipedia’s volunteers 20 million registered 80,000 active users 1,400 admins
  15. 15. Wikipedia’s Foundation San Francisco 200 employees Donor funded Non-profit No-ads!
  16. 16. Wikipedia’s pillars Neutrality Verifiability Consensus Civility Openness
  17. 17. Wikipedia’s reliability “Many eyeballs make all bugs shallow” As accurate as Britannica Virtual filter Errors fixed quickly over time
  18. 18. The Library Connection WP Only as good as our sources Libraries have the best sources Wikipedia has the most eyeballs Connect a circle of research and dissemination
  19. 19. The Wikipedia Library Gain access to paywalled sources Facilitate research for editors Connect with libraries Lead to free and local sources Promote open access
  20. 20. Access partnerships Credo, HighBeam, Questia, JSTOR, Cochrane Library, Oxford University Press, British Newspaper Archive, Royal Society, Keesings World Reports, BMJ...
  21. 21. Thinking big What if every publisher donated free access to the 1000 most active Wikipedians in that subject area?
  22. 22. Wikipedia Visiting Scholars Academic tradition Research affiliates Unpaid, remote positions Full access to collections Liason to Wikipedia’s community
  23. 23. Thinking big What if every library or research institution had one Wikipedia on staff to access their collections and build the encyclopedia?
  24. 24. University partnership Institutional donation 5 -10 thousand editors Subscription license High cost Technical implementation (OAuth)
  25. 25. Thinking big The Wikipedia Library Powered by NYU??
  26. 26. Resource exchange WP:RX Fair use Academic sharing Global OA Button
  27. 27. Thinking big What if any editor anywhere in the world could be given a fair-use, full-text copy of the source they need?
  28. 28. Fulfillment tool OCLC Pilot IP affiliation Proxy Resolver Open URL University initiative WP:TWL/OCLC
  29. 29. Thinking big What if every reference in a Wikipedia article had the link to the full text source next to it?
  30. 30. OA signalling
  31. 31. Thinking big What if every reference in a Wikipedia article tagged whether it was free to read or reuse?
  32. 32. Wikipedia, Libraries = natural allies Wikipedia is the starting point for research We lead readers back to sources at libraries So they can think critically about subjects
  33. 33. Lily Todorinova
  34. 34. Rutgers University Libraries Lily Todorinova, Undergraduate Experience Librarian Lily.todorinova@rutgers.edu Yu-Hung Lin, Metadata Librarian for Continuing Resources, Scholarship and Data Yuhung.lin@rutgers.edu
  35. 35.  Overview  Research study  Role of Wikipedia Editors  Future steps
  36. 36. ALA Midwinter 1/24/2014 2014 Jan Feb Mar Apr May Jun Jul 2014 Interview Wikipedia Visiting Scholars 4/1/2014 - 4/30/2014 Wikipedia and Research Trajectories Study 4/28/2014 - 5/7/2014 Initial meeting with subject librarians about the project 5/23/2014 Brainstorming topics 5/23/2014 - 6/5/2014 Final topics are selected 6/9/2014 First conference call between librarians and Wikipedia Visiting Scholars 6/12/2014 Analyzing data of Wikipedia and Research Trajectories Study 5/7/2014 - 7/31/2014 Training of Wikipedia Visiting Scholars on library databases 6/16/2014 - 6/30/2014 Today
  37. 37. 1. Research Study 30 participants, 20-30 min Qualtrix survey  Answer a set of questions about your understanding of evaluating and using academic and non-academic sources  Read a pre-selected Wikipedia article and give feedback on its authoritativeness, intent and quality by using a provided brief rubric; list your alternatives if the Wikipedia article does not supply sufficient information
  38. 38.  Good News: 87% responded correctly to the pre-test  In the responses, the important considerations when selecting sources for papers (in order): 1. Ease of access (whether I can open it up immediately) 2. Relevancy and authority of the source The length and nature of the bibliography of the source was considered “Not Important”
  39. 39. “In general, when you read articles on Wikipedia, are you likely to follow the links in the References or Notes section at the end of the article to find additional information?” 15 10 5 0 Very Unlikely Unlikely Likely Very Likely
  40. 40.  After reading a Wikipedia page, students were most likely to do the following (in order): 1. Search Google for more information 2. Search Wikipedia for another related article 3. Go to the library’s webpage and use the databases 4. Use the Reference section of Wikipedia to find more information on their topic 5. Search the library’s catalog for books
  41. 41. 2. Role of Wikipedia Editors and Library Subject Specialists  Identify Wikipedia content gaps in the specific subject areas (e.g., Cultures, Diversity, and Inequality – local and global) that are relevant to the curriculum  Women in Jazz, Newark Jazz history, Asian immigrant experience in New Jersey, Cultural competence in health care  Write/Co-write new article(s) or edit existing content in above topics to enrich the depth and authoritative of Wikipedia content and provide reliable Rutgers University Libraries licensed resources and Rutgers University digital content to close the identified gaps  Wikipedia editors engage with Rutgers librarians and provide training and guidance in the culture for Wikipedia editing to enable them to be effective Wikipedia editors
  42. 42. 3. Next Steps  In-depth analysis of research data  Study of faculty’s use of Wikipedia  Curriculum scan  Determine the value and utility of Wikipedia for teaching research skills and supporting the Rutgers curriculum  Design uses for Wikipedia in the Rutgers University Libraries services (librarians can train editors, work with faculty, and students, promoting and facilitating among library colleagues, etc.)
  43. 43. Project Website: https://en.wikipedia.org/wiki/Wikipedia:GLAM/Rutge rs _________________________________________ ____ Thank you! Lily Todorinova, lily.todorinova@rutgers.edu
  44. 44. Kenning Arlitsch
  45. 45. Does Google Know Us? Semantic Identity on the Web Kenning Arlitsch Dean of the Library
  46. 46. Google’s Perception of MSU Lib - 2012
  47. 47. Google Maps
  48. 48. Where does Google get its information?
  49. 49. Trusted Sources for Search Engines • Wikipedia/DBpedia • No Wikipedia presence? – You don’t exist to search engines • Influences to Google’s Knowledge Graph – Google Places/Google My Business – Google+ – FreeBase
  50. 50. Wikipedia - 2012
  51. 51. DBPedia entry - 2012
  52. 52. Google Places - 2012
  53. 53. University of Montana - 2014
  54. 54. University of Montana 2014
  55. 55. Freebase – Univ of Montana Library
  56. 56. Freebase – Mansfield Library
  57. 57. Why?
  58. 58. Search: “Wikipedia authoritative source”
  59. 59. Extend the logic • What other concepts are poorly defined? – “Library?” – “Institutional Repository” • Search “NBA teams” vs. “institutional repositories”
  60. 60. DBPedia Library “Entity” Definition
  61. 61. What’s a librarian to do? • Linked data as expression of network of concepts – things vs. strings • Establish a semantic identity
  62. 62. How? • Define libraries and library concepts in Wikipedia – Beware of *pedia culture and process • Engage with other trusted data sources – Google Places/Google My Business – Google+ – FreeBase • Mark-up metadata with schema.org
  63. 63. Montana State University Library - 2014
  64. 64. 2014 Freebase entry
  65. 65. Google+ entry
  66. 66. MSU Library - 2014
  67. 67. MSU Library Semantic Web Team • Kenning Arlitsch, Dean • Patrick OBrien, Semantic Web Director • Jason Clark, Head of Library Informatics and Computing • Scott Young, Digital Initiatives Librarian
  68. 68. Cindy Aden
  69. 69. The OCLC KB API • OCLC KB is designed as a cooperative KB, accepting input and edits from participants. • “Automating the content supply chain,” by getting publishers to contribute content collections and holdings information, making it easy for the library to see its full holdings. • API will put libraries in front of users at point of need on third-party sites, like EasyBib and Wikipedia.
  70. 70. Wikipedia Pilot • A user, logged into Wikipedia, can download a script enabled with the OCLC KB API. • User will be associated with an affiliated library, via IP address or Institution Code. • Articles, available full-text, can be viewed while the user is on Wikipedia. • If a library’s KB is not registered with OCLC, the API will attempt to locate the library’s URL resolver or open access full-text.
  71. 71. Register your library’s e-collection • Use OCLC’s WorldShare management interface to access your WorldCat knowledge base and register your collection manually by identifying all the collections to which your library subscribes. • Sign up for the PubGet service—your credentials are shared with OCLC which is authorized to harvest your holdings from content providers. Details of the PubGet service are here: http://www.oclc.org/knowledge-base/start.en.html
  72. 72. Transfer your KB to OCLC: • Working with OCLC’s implementation staff, output your library’s knowledge base file from your local resolver, and OCLC will ingest it into the WCKB. (SerialsSolutions, SFX, and EBSCO all allow sharing of their KBs.) Documentation for individual link resolvers is available on the WCKB documentation page: • http://www.oclc.org/support/services/knowle dge-base/documentation.en.html
  73. 73. Automatic updates to the KB: OCLC has agreements with EBL and ebrary, where they will automatically send holdings information to OCLC as libraries buy their content, as authorized by the library. Libraries need to contact EBL and ebrary to indicate that they wish their holdings to be sent OCLC. Libraries subscribing to ScienceDirect from Elsevier can request that their holdings information be shared with OCLC directly.
  74. 74. Most important of all: To begin this process a library must first request activation of your KB, please click here to fill out a request form: http://www.oclc.org/content/forms/worldwide/ en/wckb-request.html
  75. 75. Partners with KB API linking • Easybib.com • Bibme.org • CitationMachine.net • Sciencescape.com • Citavi.com • Wikipedia.org
  76. 76. Cindy Aden Director, Partner Program, OCLC adenc@oclc.org @cindycpaa Explore. Share. Magnify.

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