Fun User Experience
Is SRS BZNSS and So
Can You
Fun User Experience
Is SRS BZNSS and So
Can You
Siko Bouterse - User:Sbout...
Some things are serious
making grants, teaching people about wikis,
writing an encyclopedia...
Making the
experience fun
helps us do things
better.
How can something
be both serious and
fun?
PLAY
IdeaLab is an incubator for Wikimedia-
related ideas.
As much as we want to know your idea
for a better hat to deflect ali...
Awesome. Welcome to Wikipedia! Wikipedia
is an encyclopedia that anyone can edit. I
thought you might want to come with me...
https://en.wikipedia.org/wiki/Wikipedia:Teahouse/Badge
Why does play matter?
Answer: you might hit the engagement jackpot
[TH] new editors have...
1.7x
2x
3.2x
longer user reten...
How do you get from
serious to fun?
MORE
experiment, try things, be messy, make mistakes
LESS
curate, pare things down
STA...
playful
visuals
active
invitation
showing
people
welcoming
tone
playful
language
riffing on
themes
people get
tired of
rea...
And so can you.
https://meta.wikimedia.org/wiki/WikiProject_Funissrsbznss
Why did fun get tagged as trivial?
Got a story o...
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Fun is srs bznss

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Fun is srs bznss

  1. 1. Fun User Experience Is SRS BZNSS and So Can You Fun User Experience Is SRS BZNSS and So Can You Siko Bouterse - User:Sbouterse (WMF) - sbouterse@wikimedia.org Jake Orlowitz - User:Ocaasi - wikiocaasi@yahoo.com Heather Walls - User:Heatherawalls - heather@wikimedia.org
  2. 2. Some things are serious making grants, teaching people about wikis, writing an encyclopedia...
  3. 3. Making the experience fun helps us do things better.
  4. 4. How can something be both serious and fun? PLAY
  5. 5. IdeaLab is an incubator for Wikimedia- related ideas. As much as we want to know your idea for a better hat to deflect alien mind-rays, remember to tell us how your idea improves a Wikimedia website or makes contributing easier for Wikimedia volunteers. https://meta.wikimedia.org/wiki/Grants:IdeaLab
  6. 6. Awesome. Welcome to Wikipedia! Wikipedia is an encyclopedia that anyone can edit. I thought you might want to come with me on an adventure, to learn more. https://en.wikipedia.org/wiki/Wikipedia:TWA/Portal
  7. 7. https://en.wikipedia.org/wiki/Wikipedia:Teahouse/Badge
  8. 8. Why does play matter? Answer: you might hit the engagement jackpot [TH] new editors have... 1.7x 2x 3.2x longer user retention more articles edited more female editors [1] =srs bznss [1] Morgan, Bouterse, Walls, and Stierch. 2013. Tea and sympathy: crafting positive new user experiences on wikipedia. (CSCW '13) http://doi.acm.org/10.1145/2441776. 2441871
  9. 9. How do you get from serious to fun? MORE experiment, try things, be messy, make mistakes LESS curate, pare things down START ALL OVER AGAIN iterate, improve, try again ...and enjoy the process!
  10. 10. playful visuals active invitation showing people welcoming tone playful language riffing on themes people get tired of reading from robots - it’s true!
  11. 11. And so can you. https://meta.wikimedia.org/wiki/WikiProject_Funissrsbznss Why did fun get tagged as trivial? Got a story of how you’ve made a serious activity fun? How are you helping people to play? What do you want to build next?

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