1. Jaime Ross
5433 Southwest 88th PlaceOcala, Florida 34476
352-361-3683Jaime911@msn.com
Administrative Professional
Providing Innovative and Progressive Expertise in the Business Institutes.
A top-performing Administrative Professional credited with combining communications and support
expertise to deliver substantial revenue growth in highly competitive business markets. Energetic and
goal oriented with a genuine passion for administrative support and well-rounded background in
supporting a progressive organization in optimizing performance and developmental growth. Incisive
comprehension of concepts, methodologies and tools that enhance organizational management.
Recognized for keen listening skills and the ability to design and reflec t back the desired outcomes
aligned with actionable solutions. Able to formulate short and long-term strategies, communicate
values, and drive critical business decisions in order to meet or exceed stated goals and objectives.
CORE COMPETENCIES
Administrative SupportCommunications Microsoft WordManagement & Leadership
Performance Improvement Solutions Advice Service DeliveryProblem Solver
EXPERIENCES AND ACHIEVEMENTS
MARION COUNTY SHERIFF’S OFFICE 1997 – Present
Executive Administrative Assistant to Sheriff Emery Gainey2014-Present
Accountable for administrative support skills, as well as above-average computer skills, with an
excellent working knowledge of all MCSO programs and the Internet. Ability to competently deal with a
broad spectrum of people, which included co-workers, citizens and elected officials. Perform general
office duties such as ordering supplies, maintaining records management systems, and performing
basic bookkeeping work. Prepare responses to correspondence containing routine inquiries. Maintain
training hours for the sheriff. File and retrieve documents, records, and reports.
 Completed and provided accurate report for the Ethics Commission in Tallahassee.
 Controlled book appointments for the sheriff and handled incoming calls for the sheriff.
 Oversaw open, sort, and distribute incoming correspondence, including faxes and email.
 Proficiently made travel plans for the sheriff to include managing his department expenses.
Administrative Assistant2003-2014
Performed secretarial duties, which included dictation, transcribing, typing and filing. Customer service
duties included receiving visitors, interacting with the public and other Marion County deputies
regarding reports, search warrants, arrest warrants and affidavits. Managed time, judging priorities in
workload, considering importance of individual tasks and urgency of each. Able to follow instructions
with minimal supervision. Balanced and maintained bookkeeping, which included Master Books and
books to include grant money for specific operations.
 Efficiently handled confidential matters without compromising confidentiality.
 Run criminal histories/background checks/DAVID for agents as they need them.
 Technical competencies included database management, Excel, Quicken, Word and PowerPoint.
 Transcribed reports/notes on cases include wiretap investigations and enter them into PS.NET.
 Accurately entered all receipts into Quicken as well as our in house ac counting program for
agents and the master books to ensure accuracy.
EDUCATION& CERTIFICATE
Master’s Degree, Communications – University of Miami (Currently working on)
Master’s Degree, Strategic Leadership - University of Charleston (2014)
Bachelor’s Degree, Organizational Leadership - Mountain State University (2012)
North Marion High School-GPA 3.7 (1995)

2. Jaime Ross Page 2
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