SlideShare a Scribd company logo
1 of 18
Download to read offline
How to Grow and Sustain Business
Continuity for your Organization
using Intelligent Automation
“It was the best of times, it was the worst of times.”
– Charles Dickens
Online
Localisation
Resiliency & agility
Solitude
Frugality
Command economy
Risk
Automation
Offline
Globalization
Efficiency
Social
Spendthrift
Free market
Return
Manual
Roaring Out of Recession
• Prevention-focused: Make
primarily defensive moves and are
more concerned than their rivals
with avoiding losses and
minimizing downside risks
• Promotion-focused: Invest more in
offensive moves that provide
upside benefits than their peers do
• Pragmatic: Combine defensive and
offensive moves
• Progressive: Deploy the optimal
combination of defense and
offense
Source: Harvard Business Review
People First Approach
“One machine can do the
work of fifty ordinary men.
No machine can do the
work of one extraordinary
man.”
– Elbert Hubbard
Digital is the New Gold Standard
88%
of job loss took place in “routine,”
automatable occupations
Source: National Bureau of Economic Research
Consider This …
Travel declaration and temperature screening are not required for
the digital workers.
Social distancing does not apply to software robots.
There is also no need for staggered working hours or split shifts.
Your digital workers work 24/7, even during a circuit breaker.
You can scale up/down the number of digital workers at the click
of a button.
OCR/ICR
Chatbot
Machine
Vision
TTS / STT
ML/AI
RPA
Data
Analytics
Service
Orchestration
Rules Engine
Source: UiPath
Source: UiPath
Source: UiPath
SIPOC
• Supplier – Person/Organization
that provides Input to a Process
• Input – Resource that is added to
a Process by a Supplier
• Process – Series of steps where
an Input converts to an Output
• Output – Resource that is the
result of a Process
• Customer – Person/Organization
that receives products or services
S I P O C
Suppliers Inputs Process Outputs Customers
SIPOC
Customer Requirements
Questions? You can contact me at
siyong@cfb-bots.com

More Related Content

Similar to How to grow and sustain business continuity for your organisation using Intelligent Automation

Knowledge Management - By Joe Hessmiller
Knowledge Management - By Joe HessmillerKnowledge Management - By Joe Hessmiller
Knowledge Management - By Joe Hessmiller
Computer Aid, Inc
 
Continuing Education Conferance
Continuing Education ConferanceContinuing Education Conferance
Continuing Education Conferance
Tommy Riggins
 
200606_NWC_Strategic Security
200606_NWC_Strategic Security200606_NWC_Strategic Security
200606_NWC_Strategic Security
Chad Korosec
 
ADP White paper - Can your HR support international growth
ADP White paper - Can your HR support international growthADP White paper - Can your HR support international growth
ADP White paper - Can your HR support international growth
Lee Saunders
 
EduComm 2010 CRM. Sales. Clouds.
EduComm 2010  CRM.  Sales.  Clouds.EduComm 2010  CRM.  Sales.  Clouds.
EduComm 2010 CRM. Sales. Clouds.
TargetX
 

Similar to How to grow and sustain business continuity for your organisation using Intelligent Automation (20)

Artificial Intelligence Primer
Artificial Intelligence PrimerArtificial Intelligence Primer
Artificial Intelligence Primer
 
Knowledge Management - By Joe Hessmiller
Knowledge Management - By Joe HessmillerKnowledge Management - By Joe Hessmiller
Knowledge Management - By Joe Hessmiller
 
Data capabilities and competitive advantage
Data capabilities and competitive advantageData capabilities and competitive advantage
Data capabilities and competitive advantage
 
It Assessment
It AssessmentIt Assessment
It Assessment
 
Automated decision making using Predictive Applications – Big Data Paris
Automated decision making using Predictive Applications – Big Data ParisAutomated decision making using Predictive Applications – Big Data Paris
Automated decision making using Predictive Applications – Big Data Paris
 
HIRA.pdf
HIRA.pdfHIRA.pdf
HIRA.pdf
 
Future of Work with AI and Machine Learning
Future of Work with AI and Machine LearningFuture of Work with AI and Machine Learning
Future of Work with AI and Machine Learning
 
Data Natives 2015: Predictive Applications are Going to Steal Your Job: this ...
Data Natives 2015: Predictive Applications are Going to Steal Your Job: this ...Data Natives 2015: Predictive Applications are Going to Steal Your Job: this ...
Data Natives 2015: Predictive Applications are Going to Steal Your Job: this ...
 
"Predictive Applications are going to steal your job", Lars Trieloff, Directo...
"Predictive Applications are going to steal your job", Lars Trieloff, Directo..."Predictive Applications are going to steal your job", Lars Trieloff, Directo...
"Predictive Applications are going to steal your job", Lars Trieloff, Directo...
 
Continuing Education Conferance
Continuing Education ConferanceContinuing Education Conferance
Continuing Education Conferance
 
Digital Transformation and Data Protection
Digital Transformation and Data ProtectionDigital Transformation and Data Protection
Digital Transformation and Data Protection
 
200606_NWC_Strategic Security
200606_NWC_Strategic Security200606_NWC_Strategic Security
200606_NWC_Strategic Security
 
Partner Alliance Webinar - Sales Tax | Fixed Assets Solutions - An Overview
Partner Alliance Webinar - Sales Tax | Fixed Assets Solutions - An OverviewPartner Alliance Webinar - Sales Tax | Fixed Assets Solutions - An Overview
Partner Alliance Webinar - Sales Tax | Fixed Assets Solutions - An Overview
 
Risk management in Human Capital
Risk management in Human CapitalRisk management in Human Capital
Risk management in Human Capital
 
Digital Transformation and Data Protection in Automotive Industry
Digital Transformation and Data Protection in Automotive IndustryDigital Transformation and Data Protection in Automotive Industry
Digital Transformation and Data Protection in Automotive Industry
 
ADP White paper - Can your HR support international growth
ADP White paper - Can your HR support international growthADP White paper - Can your HR support international growth
ADP White paper - Can your HR support international growth
 
AI in the post-COVID era
AI in the post-COVID eraAI in the post-COVID era
AI in the post-COVID era
 
Caspar fraiture connect and let's transform together! smi congres 2018
Caspar fraiture connect and let's transform together! smi congres 2018Caspar fraiture connect and let's transform together! smi congres 2018
Caspar fraiture connect and let's transform together! smi congres 2018
 
Are You Ready For Predictive Analytics?
Are You Ready For Predictive Analytics?Are You Ready For Predictive Analytics?
Are You Ready For Predictive Analytics?
 
EduComm 2010 CRM. Sales. Clouds.
EduComm 2010  CRM.  Sales.  Clouds.EduComm 2010  CRM.  Sales.  Clouds.
EduComm 2010 CRM. Sales. Clouds.
 

More from NUS-ISS

More from NUS-ISS (20)

Designing Impactful Services and User Experience - Lim Wee Khee
Designing Impactful Services and User Experience - Lim Wee KheeDesigning Impactful Services and User Experience - Lim Wee Khee
Designing Impactful Services and User Experience - Lim Wee Khee
 
Upskilling the Evolving Workforce with Digital Fluency for Tomorrow's Challen...
Upskilling the Evolving Workforce with Digital Fluency for Tomorrow's Challen...Upskilling the Evolving Workforce with Digital Fluency for Tomorrow's Challen...
Upskilling the Evolving Workforce with Digital Fluency for Tomorrow's Challen...
 
How the World's Leading Independent Automotive Distributor is Reinventing Its...
How the World's Leading Independent Automotive Distributor is Reinventing Its...How the World's Leading Independent Automotive Distributor is Reinventing Its...
How the World's Leading Independent Automotive Distributor is Reinventing Its...
 
The Importance of Cybersecurity for Digital Transformation
The Importance of Cybersecurity for Digital TransformationThe Importance of Cybersecurity for Digital Transformation
The Importance of Cybersecurity for Digital Transformation
 
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...
Architecting CX Measurement Frameworks and Ensuring CX Metrics are fit for Pu...
 
Understanding GenAI/LLM and What is Google Offering - Felix Goh
Understanding GenAI/LLM and What is Google Offering - Felix GohUnderstanding GenAI/LLM and What is Google Offering - Felix Goh
Understanding GenAI/LLM and What is Google Offering - Felix Goh
 
Digital Product-Centric Enterprise and Enterprise Architecture - Tan Eng Tsze
Digital Product-Centric Enterprise and Enterprise Architecture - Tan Eng TszeDigital Product-Centric Enterprise and Enterprise Architecture - Tan Eng Tsze
Digital Product-Centric Enterprise and Enterprise Architecture - Tan Eng Tsze
 
Emerging & Future Technology - How to Prepare for the Next 10 Years of Radica...
Emerging & Future Technology - How to Prepare for the Next 10 Years of Radica...Emerging & Future Technology - How to Prepare for the Next 10 Years of Radica...
Emerging & Future Technology - How to Prepare for the Next 10 Years of Radica...
 
Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...
Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...
Beyond the Hype: What Generative AI Means for the Future of Work - Damien Cum...
 
Supply Chain Security for Containerised Workloads - Lee Chuk Munn
Supply Chain Security for Containerised Workloads - Lee Chuk MunnSupply Chain Security for Containerised Workloads - Lee Chuk Munn
Supply Chain Security for Containerised Workloads - Lee Chuk Munn
 
Future of Learning - Yap Aye Wee.pdf
Future of Learning - Yap Aye Wee.pdfFuture of Learning - Yap Aye Wee.pdf
Future of Learning - Yap Aye Wee.pdf
 
Future of Learning - Khoong Chan Meng
Future of Learning - Khoong Chan MengFuture of Learning - Khoong Chan Meng
Future of Learning - Khoong Chan Meng
 
Site Reliability Engineer (SRE), We Keep The Lights On 24/7
Site Reliability Engineer (SRE), We Keep The Lights On 24/7Site Reliability Engineer (SRE), We Keep The Lights On 24/7
Site Reliability Engineer (SRE), We Keep The Lights On 24/7
 
Product Management in The Trenches for a Cloud Service
Product Management in The Trenches for a Cloud ServiceProduct Management in The Trenches for a Cloud Service
Product Management in The Trenches for a Cloud Service
 
Overview of Data and Analytics Essentials and Foundations
Overview of Data and Analytics Essentials and FoundationsOverview of Data and Analytics Essentials and Foundations
Overview of Data and Analytics Essentials and Foundations
 
Predictive Analytics
Predictive AnalyticsPredictive Analytics
Predictive Analytics
 
Feature Engineering for IoT
Feature Engineering for IoTFeature Engineering for IoT
Feature Engineering for IoT
 
Master of Technology in Software Engineering
Master of Technology in Software EngineeringMaster of Technology in Software Engineering
Master of Technology in Software Engineering
 
Master of Technology in Enterprise Business Analytics
Master of Technology in Enterprise Business AnalyticsMaster of Technology in Enterprise Business Analytics
Master of Technology in Enterprise Business Analytics
 
Diagnosing Complex Problems Using System Archetypes
Diagnosing Complex Problems Using System ArchetypesDiagnosing Complex Problems Using System Archetypes
Diagnosing Complex Problems Using System Archetypes
 

Recently uploaded

Structuring Teams and Portfolios for Success
Structuring Teams and Portfolios for SuccessStructuring Teams and Portfolios for Success
Structuring Teams and Portfolios for Success
UXDXConf
 

Recently uploaded (20)

WebAssembly is Key to Better LLM Performance
WebAssembly is Key to Better LLM PerformanceWebAssembly is Key to Better LLM Performance
WebAssembly is Key to Better LLM Performance
 
IESVE for Early Stage Design and Planning
IESVE for Early Stage Design and PlanningIESVE for Early Stage Design and Planning
IESVE for Early Stage Design and Planning
 
Simplified FDO Manufacturing Flow with TPMs _ Liam at Infineon.pdf
Simplified FDO Manufacturing Flow with TPMs _ Liam at Infineon.pdfSimplified FDO Manufacturing Flow with TPMs _ Liam at Infineon.pdf
Simplified FDO Manufacturing Flow with TPMs _ Liam at Infineon.pdf
 
How we scaled to 80K users by doing nothing!.pdf
How we scaled to 80K users by doing nothing!.pdfHow we scaled to 80K users by doing nothing!.pdf
How we scaled to 80K users by doing nothing!.pdf
 
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdfHow Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
How Red Hat Uses FDO in Device Lifecycle _ Costin and Vitaliy at Red Hat.pdf
 
Easier, Faster, and More Powerful – Notes Document Properties Reimagined
Easier, Faster, and More Powerful – Notes Document Properties ReimaginedEasier, Faster, and More Powerful – Notes Document Properties Reimagined
Easier, Faster, and More Powerful – Notes Document Properties Reimagined
 
Google I/O Extended 2024 Warsaw
Google I/O Extended 2024 WarsawGoogle I/O Extended 2024 Warsaw
Google I/O Extended 2024 Warsaw
 
TopCryptoSupers 12thReport OrionX May2024
TopCryptoSupers 12thReport OrionX May2024TopCryptoSupers 12thReport OrionX May2024
TopCryptoSupers 12thReport OrionX May2024
 
Portal Kombat : extension du réseau de propagande russe
Portal Kombat : extension du réseau de propagande russePortal Kombat : extension du réseau de propagande russe
Portal Kombat : extension du réseau de propagande russe
 
Linux Foundation Edge _ Overview of FDO Software Components _ Randy at Intel.pdf
Linux Foundation Edge _ Overview of FDO Software Components _ Randy at Intel.pdfLinux Foundation Edge _ Overview of FDO Software Components _ Randy at Intel.pdf
Linux Foundation Edge _ Overview of FDO Software Components _ Randy at Intel.pdf
 
FDO for Camera, Sensor and Networking Device – Commercial Solutions from VinC...
FDO for Camera, Sensor and Networking Device – Commercial Solutions from VinC...FDO for Camera, Sensor and Networking Device – Commercial Solutions from VinC...
FDO for Camera, Sensor and Networking Device – Commercial Solutions from VinC...
 
Structuring Teams and Portfolios for Success
Structuring Teams and Portfolios for SuccessStructuring Teams and Portfolios for Success
Structuring Teams and Portfolios for Success
 
Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successfu...
Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successfu...Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successfu...
Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successfu...
 
Extensible Python: Robustness through Addition - PyCon 2024
Extensible Python: Robustness through Addition - PyCon 2024Extensible Python: Robustness through Addition - PyCon 2024
Extensible Python: Robustness through Addition - PyCon 2024
 
Your enemies use GenAI too - staying ahead of fraud with Neo4j
Your enemies use GenAI too - staying ahead of fraud with Neo4jYour enemies use GenAI too - staying ahead of fraud with Neo4j
Your enemies use GenAI too - staying ahead of fraud with Neo4j
 
Working together SRE & Platform Engineering
Working together SRE & Platform EngineeringWorking together SRE & Platform Engineering
Working together SRE & Platform Engineering
 
PLAI - Acceleration Program for Generative A.I. Startups
PLAI - Acceleration Program for Generative A.I. StartupsPLAI - Acceleration Program for Generative A.I. Startups
PLAI - Acceleration Program for Generative A.I. Startups
 
Where to Learn More About FDO _ Richard at FIDO Alliance.pdf
Where to Learn More About FDO _ Richard at FIDO Alliance.pdfWhere to Learn More About FDO _ Richard at FIDO Alliance.pdf
Where to Learn More About FDO _ Richard at FIDO Alliance.pdf
 
AI presentation and introduction - Retrieval Augmented Generation RAG 101
AI presentation and introduction - Retrieval Augmented Generation RAG 101AI presentation and introduction - Retrieval Augmented Generation RAG 101
AI presentation and introduction - Retrieval Augmented Generation RAG 101
 
Intro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджераIntro in Product Management - Коротко про професію продакт менеджера
Intro in Product Management - Коротко про професію продакт менеджера
 

How to grow and sustain business continuity for your organisation using Intelligent Automation

  • 1. How to Grow and Sustain Business Continuity for your Organization using Intelligent Automation “It was the best of times, it was the worst of times.” – Charles Dickens
  • 2. Online Localisation Resiliency & agility Solitude Frugality Command economy Risk Automation Offline Globalization Efficiency Social Spendthrift Free market Return Manual
  • 3.
  • 4. Roaring Out of Recession • Prevention-focused: Make primarily defensive moves and are more concerned than their rivals with avoiding losses and minimizing downside risks • Promotion-focused: Invest more in offensive moves that provide upside benefits than their peers do • Pragmatic: Combine defensive and offensive moves • Progressive: Deploy the optimal combination of defense and offense Source: Harvard Business Review
  • 5. People First Approach “One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man.” – Elbert Hubbard
  • 6.
  • 7. Digital is the New Gold Standard
  • 8. 88% of job loss took place in “routine,” automatable occupations Source: National Bureau of Economic Research
  • 9. Consider This … Travel declaration and temperature screening are not required for the digital workers. Social distancing does not apply to software robots. There is also no need for staggered working hours or split shifts. Your digital workers work 24/7, even during a circuit breaker. You can scale up/down the number of digital workers at the click of a button.
  • 11.
  • 15.
  • 16.
  • 17. SIPOC • Supplier – Person/Organization that provides Input to a Process • Input – Resource that is added to a Process by a Supplier • Process – Series of steps where an Input converts to an Output • Output – Resource that is the result of a Process • Customer – Person/Organization that receives products or services S I P O C Suppliers Inputs Process Outputs Customers SIPOC Customer Requirements
  • 18. Questions? You can contact me at siyong@cfb-bots.com