Because AI, machine learning, and deep learning can all be loosely grouped under the same umbrella, its best to think of the trio working in concert to help organizations work smarter, better, and faster. And while all three are still in their infancies on the technological growth curve, it is already impacting in ways that we may not even realize.
Sooner or later almost every organization needs to
transform or diversify from their original market intent.
Disruption & Transformation
is nothing new.
Source: “How AI Is
Pushing Man And
Source: “How AI Is Pushing Man And Machine Closer Together”, PwC Survey Report
$62 billion is lost through
poor customer service
— a deficit that continues to
increase with every passing
AI can help plug that leak by
going above and beyond what
humans are able to do.
• Amazon employs it to help
determine what customers
want to watch or buy next.
• Machine learning helps
companies like Uber determine
arrival times for rides, and
compute optimal pickup
• Google uses deep learning for
voice and image recognition
AI and machine learning
have the potential to
significantly reduce and
operational costs for
public sector agencies.
• US Army’s Medical Department is
developing wearable monitors that use a
machine-learning algorithm to weigh the
potential seriousness of wounds, to
assist medics in prioritizing treatment or
• The White House and US Customs and
Immigration Services use chatbots
designed to answer basic questions and
leave complicated responses to a human.
• The US Postal Service uses handwriting
recognition to sort mail by ZIP code; some
machines can process 18,000 pieces of
mail an hour.
Both nebulous and
complicated by nature,
AI and the movements
that it’s fueling all
require a highly
“However infatuated or convinced you are
about the possibilities of AI and automation, it
is simply not realistic to expect it to entirely
replace human radiologists in the near future,
if at all.” – Dr. Hugh Harvey
AI isn’t as smart as you think.
AI will allow us to do more
meaningful and ‘Human’ work...
“Artificial Intelligence Is Not as Smart as
a 4-Year-Old Child.” – Miles Brundage
To do more ‘Human’ work, we have to
double down on our humanity.
We must learn...
• To be mindful, emphatic, and resilient
• To inspire, influence, and lead
• To champion creativity, diversity, and
But to survive and thrive,
we must think, act, and
continue to reshape the
way the business world
Assess, Learn, Grow, Monitor
Transformational journeys require
acurate assessments, learning, growth,
and monitoring of:
1) People and Culture;
2) Capacity and Capabilities;
3) Innovation; and
Research — Do extensive cross-industry
research to understand current and changing
Define — Define the problem that needs
Ideate — Consider many options from many
perspectives, disciplines, and sources.
Execute — Develop rapid prototypes to
gather feedback from stakeholders.
Apply Design Thinking.
Practice Flexible, Adaptive
Since organizational needs change at
each stage, its leaders need to keep
evolving at the right pace. That
requires introspection, self-
awareness, and a keen sense of
strategy—both in the short- and
The fact is that for independent
workers, tomorrow's entry-level
employees, entrepreneurs, growing
startups, and establish corporations,
sustainable growth and innovation are
never one-time things.
It takes a deep emotional,
systemic, and cultural stake in
the changing climate—which
starts, of course, with an
understanding of it.
Founder of Shadoka
A Top 100 Thought Leader. A Top 100 Most Influential
People in Technology. Founder, CEO, Chairman, and/or
board member of multiple international companies.
Author of multiple publications on leadership,
entrepreneurship, management, innovation, and
mindfulness. A regular, top contributor to Fast Company,
Business Insider, Medium, and other publications with
thousands of viral social media followers from around the
Follow me @faisal_hoque
Working with select partners, we enable
developmental programs for sustainability with
state-of-the-art and proven frameworks, digital
platforms, and content.
We call them Accelerators.
These accelerators are designed to jump-start
business and digital transformation, leadership
and management improvements, innovation
and growth, entrepreneurship, and social
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