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Future of Work with AI and Machine Learning


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Because AI, machine learning, and deep learning can all be loosely grouped under the same umbrella, its best to think of the trio working in concert to help organizations work smarter, better, and faster. And while all three are still in their infancies on the technological growth curve, it is already impacting in ways that we may not even realize.

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Future of Work with AI and Machine Learning

  1. 1. FUTURE OF WORK WITH AI AND MACHINE LEARNING by Faisal Hoque Founder, Shadoka Still in the early stages of development and use, artificial intelligence, machine learning, and deep learning are already impacting how we live, work, and play. Is your organization ready to embrace and leverage these disruptive innovations? [Image: Georgia Tech] Copyright © 2018 by Faisal Hoque. All rights reserved.
  2. 2. Sooner or later almost every organization needs to transform or diversify from their original market intent. Disruption & Transformation is nothing new.
  3. 3. Source: “How AI Is Pushing Man And Machine Closer Together”, PwC Survey Report
  4. 4. Source: “How AI Is Pushing Man And Machine Closer Together”, PwC Survey Report
  5. 5. $62 billion is lost through poor customer service  — a deficit that continues to increase with every passing year. AI can help plug that leak by going above and beyond what humans are able to do.
  6. 6. •  Amazon employs it to help determine what customers want to watch or buy next. •  Machine learning helps companies like Uber determine arrival times for rides, and compute optimal pickup locations. •  Google uses deep learning for voice and image recognition algorithms.
  7. 7. AI and machine learning have the potential to significantly reduce and contain ongoing operational costs for public sector agencies.
  8. 8. •  US Army’s Medical Department is developing wearable monitors that use a machine-learning algorithm to weigh the potential seriousness of wounds, to assist medics in prioritizing treatment or evacuation. •  The White House and US Customs and Immigration Services use chatbots designed to answer basic questions and leave complicated responses to a human. •  The US Postal Service uses handwriting recognition to sort mail by ZIP code; some machines can process 18,000 pieces of mail an hour.
  9. 9. Both nebulous and complicated by nature, AI and the movements that it’s fueling all require a highly specialized skillset.
  10. 10. “However infatuated or convinced you are about the possibilities of AI and automation, it is simply not realistic to expect it to entirely replace human radiologists in the near future, if at all.” – Dr. Hugh Harvey AI isn’t as smart as you think. AI will allow us to do more meaningful and ‘Human’ work... “Artificial Intelligence Is Not as Smart as a 4-Year-Old Child.” – Miles Brundage
  11. 11. To do more ‘Human’ work, we have to double down on our humanity. We must learn... •  To be mindful, emphatic, and resilient •  To inspire, influence, and lead •  To champion creativity, diversity, and cross-border collaboration
  12. 12. But to survive and thrive, we must think, act, and do digital...
  13. 13. Technological transformations will continue to reshape the way the business world is organized.
  14. 14. Assess, Learn, Grow, Monitor Transformational journeys require acurate assessments, learning, growth, and monitoring of: 1) People and Culture; 2) Capacity and Capabilities; 3) Innovation; and 4) Technology.
  15. 15. Research — Do extensive cross-industry research to understand current and changing customer behavior. Define — Define the problem that needs solving. Ideate — Consider many options from many perspectives, disciplines, and sources. Execute — Develop rapid prototypes to gather feedback from stakeholders. Apply Design Thinking.
  16. 16. Practice Flexible, Adaptive Leadership... Since organizational needs change at each stage, its leaders need to keep evolving at the right pace. That requires introspection, self- awareness, and a keen sense of strategy—both in the short- and long-terms.
  17. 17. The fact is that for independent workers, tomorrow's entry-level employees, entrepreneurs, growing startups, and establish corporations, sustainable growth and innovation are never one-time things. It takes a deep emotional, systemic, and cultural stake in the changing climate—which starts, of course, with an understanding of it.
  18. 18. About Me Founder of Shadoka A Top 100 Thought Leader. A Top 100 Most Influential People in Technology. Founder, CEO, Chairman, and/or board member of multiple international companies. Author of multiple publications on leadership, entrepreneurship, management, innovation, and mindfulness. A regular, top contributor to Fast Company, Business Insider, Medium, and other publications with thousands of viral social media followers from around the globe. Follow me @faisal_hoque
  19. 19. Working with select partners, we enable developmental programs for sustainability with state-of-the-art and proven frameworks, digital platforms, and content. We call them Accelerators. These accelerators are designed to jump-start business and digital transformation, leadership and management improvements, innovation and growth, entrepreneurship, and social impact. About SHADOKA Follow us @shadokaventures