The future is always uncertain. To be truly future-ready, companies need the ability to quickly learn and adapt and to foster a culture of continuous curiosity and experimentation. But how can we facilitate rapid learning throughout the organisation? What will the future of learning look like for you? How can we ensure our organisations become engines of growth through learning?

1. Leading Organization Transformation
The OCBC story
Yap Aye Wee
Head Learning & Transformation, OCBC Bank
NUS-ISS Learning Festival
20 October 2023

2. “Look at the Water, Not just the Fish”
2
ORGANISATION
PEOPLE
ECOSYSTEM
AUTONOMY. RELATEDNESS. MASTERY
Mindset Behaviours
Skills

3. 3
Learning Happens by Design
OCBC Campus

4. Our Learning Blueprint: What we must do to get the water we want

5. Two main aims: Increase opportunities and motivation to learn
a
b
a
b
8 Learner Archetypes

6. Opportunities for All: When Equal Treatment is Not Enough
• No need to seek approval
Removing systemic
barriers
Providing equitable
treatment
• Learning roadmaps customized by
role and aspiration
Providing equal
treatment
• Access to learning platforms and
programmes

7. Inspiring Motivation: 3 Pillars of our OCBC Learning Philosophy
Design for
AUTONOMY
Independence, ownership and personal
stewardship
1. Personal pride and motivation
2. Sense of identity
3. Ability to choose
4. Responsible for your own decisions
and outcomes
5. Inclusive diversity
Design for
RELATEDNESS
Meaningful connections and a sense of
belonging
1. Sense of belonging and community
2. Work together, learn together (peer and
social learning)
3. Meaningful and supportive relationships
4. Breaking down silos, creating
connections
5. Deliberate serendipity
Design for
BETTER ME/US
Value creation for the individual and the
greater good
1. Going beyond work and compliance
2. Being able to see possibilities beyond
current state
3. Leave a mark, make a difference
4. Motivated by common goals
5. Contribute, giving back, serving for the
greater good

8. Mentor Me
Campus Stars
Campus on Cloud
Future Smart
Learning Blueprint
Embedded in all programmes and initiatives
Campus on HIP Leadership Programmes

9. Providing equitable
treatment
Free to borrow
Available by default
Free to use / Make your mark
Connect with leaders Community
Porous spaces
Activated in Campus spaces to foster a Learning Organisation

10. 10
The single raindrop never feels
responsible for the flood
Douglas Adams

11. 11
Thank You