1. Huy (Wayne) Ton
13581 Arizona St. #1 Westminster, CA 92683 | wayneton85@yahoo.com | 714-823-0518
SUMMARY OF QUALIFICATIONS_______________________________________________________
Seasoned operations and logistics expert with experience working with a fleet of more than half a dozen
commercialized handicap accessible vehicles for transportation.
Dedicated manager and partner, leading a team of multiple drivers covering entire region of Orange
County, CA and growing a startup business to more than $250,000 in revenue within a couple years.
Passionate creative problem solver with a proven background of resolving complicated issues with
simple, logistical solutions.
Results driven sales executive that has secured several thousand dollar contracts with local healthcare
facilities, hospitals such as Kaiser Permanente, and insurance companies.
EXPERIENCE_________________________________________________________________________
VICE PRESIDENT OF OPERATIONS, INTECARE NEMT, Westminster, CA 2010-present
One of the largest non-emergency medical transportation companies in Orange County providing ambulatory, wheelchair and gurney
transportation services.
Responsible for all operations, logistical support, project management, and support activities across
eight vehicles and drivers running about 60 trips per day.
Grew company to more than $250,000 in revenue per year.
Secured majority of new business by reaching out to many of the largest local hospitals (Kaiser, Hoag,
and St. Joseph) and skilled nursing facilities. Success in building and maintaining relationships with key
corporate decision makers, establishing large-volume, high-profit accounts with excellent levels of
retention and loyalty.
Negotiated and revised payout rates with contracted healthcare insurance companies to increase
profitability by more than 35%.
Reduced vehicle gas consumption and maintenance costs by 10% by bringing in cheaper alternative
solutions.
Developed a complete pricing strategy for private pay patient to increase profit to 15%.
Served as on-site quality control manager to ensure patient positive feedback and customer satisfaction.
Handled payroll, invoice billing, and weekly performance for drivers.
Introduced employee financial/award incentives that improved productivity, reduced absenteeism, and
resulted in a 15% increase in gross profits.
Certified trainer for wheelchair securement by CTAA and have trained more than 20 people from other
companies.
SALES ASSOCIATE/ASSISTANT, TINA PERFUMEAND COSMETICS, Costa Mesa, CA 2007-2010
Outdoor marketplace store for cosmetics and perfumes located at the O.C. Fairgrounds
Over four years combined retail-selling experience. Strengths include good customer service skills and
multiple single customer sales. Enjoy meeting new people. Considered “hard worker” and “great
salesman” by employers
Oversaw inventory stock of over 300 cosmetic products
Assisted store manager with store displays, merchandising, and sales promotions.
Audited other store locations to ensure compliance with company’s policies, and verified inventory in
stock.
TELEMARKETER, ZOOM ADZ, Huntington Beach, CA 2007-2008
SEO company helping local businesses to be found on major search engines and increase revenue.
Ranked in the top half of office based on sales of more than $3000
Made 600 calls qualifying leads and securing appointments
Consistently exceeded company weekly appointment and sales goals
2. Worked 15+hours per week while maintaining full school course load.
EDUCATION____________________________________________________________________________
Fremont College- Cerritos, CA May 2010
Associate of Science in Sports and Rehabilitation Therapy
Diploma in Massage Therapy
University of California, Irvine- Irvine, CA June 2007
Bachelors of Science in Biological Sciences
ADDITIONAL INFORMATION
Languages: fluent in English and Vietnamese; conversational in Spanish
Proficient in Word, Excel, PowerPoint
Eagle Scout Award recipient
Interests include: outdoor activities, sports, volunteering, reading books, travel, and film.
