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RESUME Heather Walcott (7)


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RESUME Heather Walcott (7)

  1. 1. HEATHER WALCOTT 87 Brimley Road, Toronto, ON M1M 3H9 Home (647) 341-4666 Cell: (647) 262-3387 Email: Skype: hthwalct LinkedIn: SUMMARY OF QUALIFICATIONS  Highly organized and detailed oriented with over 10 years experience providing thorough, and skillful support to senior executives.  Sensitive to deadlines, dedicated and focused in the completion of multiple tasks...  Self-starter professional, with excellent research & writing skills; able to grow and maintain relationships with clients, and colleagues, at all organizational levels.  Proficient in MS Office (Word, Excel, PowerPoint and Outlook) Access, Internet research, Photoshop, Quicken, Concur, QuickBooks, Lotus , Share Point, & GoToMeeting, Open Voice, Webinex, Ominify, Expensify  Skilled in handling sensitive and confidential information with discretion, confidentiality, and diplomacy.  Liaison to building housekeeping, security, maintenance, HR and IT departments for all office needs. AREAS OF EXPERTISE Calendar management & booking travel. Managing and updating files through databases, & other reference systems. Preparation of boardrooms meetings, and ensuring catering /audio visual required for meetings.  Consummate in the logistics involved in office  moves, on & off boarding of staff. Strong front line, and presentation skills; able to articulate and communicate with confidence, and professionalism. Planning and execution of corporate, department, & team events. Ensuring enrollment for events, tradeshows, Conferences & guest speaking engagements. Managing correspondence, reports, presentations and memos. Efficient in maintaining inventory supplies, in HR and accounting responsibilities. ACHIEVEMENTS Numerous customer service, & distinguished service awards throughout employment career. Completion of Ont. Ministry of Labour’s Worker Health & Safety Awareness (2013, 14,15 & 16) Completion of Workplace Health & Safety Certification (2012-2016) BMO Ethics & Legal Compliance Certification (2012). Lloyds Money Laundering Certification (2015)  PROFESSIONAL EXPERIENCE Executive Assistant to CCO (Chief Commercial Officer) April 2015 – Nov. 2016 Synaptive Medical, Toronto Ont.  Skilled in managing COO’s calendar, by prioritizing and organizing internal and external stakeholders, executive & departmental meetings, quarterly Town Halls, conferences, and guest speaker presentations.  Confirmed Executive’s business travel, conference enrollment, and key marketing meetings and town halls.  Coordinated all international staff travel, meeting agendas at head office  Provided administrative support to marketing, sales, clinical research team when required.  Accompanied Executive at quarterly US sales’ training sessions  Submitted Executive’s expenses through Exepnsify, and department invoices through Omnify for payment processing.
  2. 2. 2 Heather Walcott Home: 647-341-4666 Cell: 647-262-3387 Email: Skype: hthwalct LinkedIn: Executive Assistant to C.O.O. (Chief Operations Officer) Aug, 2015 - Dec. 2015 Northbridge Insurance Corporation, Toronto, Ont. (Contract)  Confirmed all business travel, conferences, and key market meetings.  Used Concur for booking travel, and in completing expense reports.  Managed COO’s calendar, meeting agendas, general forms, letters, reports, and memos for review and/or circulation, as directed.  Assisted in the coordination for quarterly Town Halls, conferences, guest speaker presentations, board and management meetings, special events and travel arrangements. Office Administrator Burns & Wilcox Canada, Toronto, Ont. Jan 2013 - Aug. 2015  Managed a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each person with respect and provided information and referrals Created, and maintained highly effective organizational and filing systems, including quick and thorough indexing, filing and offsite storage, resulting in easy access to critical information and streamlined office functioning. Executive Assistant to Private Commissioner of Ontario Nov. 2012 - Jan. 2013 Ontario Private Commissioner’s office, Toronto (Contract)  Handled highly confidential and sensitive information that pertained to press, government, client and associate issues, business strategy, personal investment and the general administration for the Commissioner. Executive Assistant to School Principal Aug.2012 - Oct.2012 Branksome Hall, Toronto (Contract) Executive Assistant to CEO / President May 2012 - July 2012 Credential Financial, Toronto (Contract)  Succeeded in all administrative tasks, and took ownership of daily operations, as well as managed the overall workload of the Executive’s desk.  Achieved strong relationships with executive team, internal clients and department heads.  Coordinated travel arrangements, meeting logistics, special events and catering / audio visual for internal external meetings. Executive Assistant to SVP Information Management Oct. 2011 - May 2012 Bank of Montreal /Technology Operations Dept., Toronto (Contract) April 2011 - June 2011  Keen knowledge in Office Connect forms, , Matador, Spector, ES Data base, “creating and maintaining RIF (Real -Estate Intake) Forms, GIAS (Guest Internet Access Service) Forms, filing of ‘Quarterly PPA’s (Personnel Performance Appraisals)’, and in updating , tracking and filing of ‘Top Performance / Quarterly’s’. Executive Assistant to CEO (Chief Executive Officer), Corporate Investment Banking National Bank Financial – Exchange Tower, Toronto, Ont. (Contract) April 2010 - Jan. 2011  Senior Administrator for the team & departmental monthly submissions of expense reports using NECHO programming.  Proficient knowledge of SALESFORCE and ACMS programs to access information from Bank’s internal database.
  3. 3. 3 Heather Walcott Home: 647-341-4666 Cell: 647-262-3387 Email: Skype: hthwalct LinkedIn: Executive Assistant to CIO (Chief Information Officer), Technology Services Dept. Davis + Henderson Inc., Toronto, Ont. July 2007 - April. 2010  Key liaison to all team-building and department events.  Fulfilled all department administrative requests. Product Development Coordinator Kurt S. Adler, Inc., New York City, NY Mar. 2003- June 2007  Responsible for the overall product research, development, and approval of annual line, which included artwork of independent artists, maintaining detailed and concise information to sales staff, overseas vendors & factories at each stage of production. EDUCATION  Travel / Tourism Diploma, International Institute of Tourism, Toronto, Ont.  Bachelor of Arts, Sociology Major, Concordia University, Montreal, Que.  C.E.G.E.P. Diploma, Social Science Major, Vanier College, Montreal, Que.