1. HEATHER WALCOTT
87 Brimley Road, Toronto, ON M1M 3H9 Home (647) 341-4666 Cell: (647) 262-3387
Email: heather.walcott@rogers.com Skype: hthwalct
LinkedIn: https://ca.linkedin.com/in/heather-walcott-02960151
SUMMARY OF QUALIFICATIONS
 Highly organized and detailed oriented with over 10 years experience providing thorough, and skillful
support to senior executives.
 Sensitive to deadlines, dedicated and focused in the completion of multiple tasks...
 Self-starter professional, with excellent research & writing skills; able to grow and maintain relationships
with clients, and colleagues, at all organizational levels.
 Proficient in MS Office (Word, Excel, PowerPoint and Outlook) Access, Internet research,
Photoshop, Quicken, Concur, QuickBooks, Lotus , Share Point, & GoToMeeting, Open Voice, Webinex,
Ominify, Expensify
 Skilled in handling sensitive and confidential information with discretion, confidentiality, and diplomacy.
 Liaison to building housekeeping, security, maintenance, HR and IT departments for all office needs.
AREAS OF EXPERTISE
Calendar management & booking travel.
Managing and updating files through databases,
& other reference systems.
Preparation of boardrooms meetings, and ensuring
catering /audio visual required for meetings.
 Consummate in the logistics involved in office
 moves, on & off boarding of staff.
Strong front line, and presentation skills;
able to articulate and communicate with
confidence, and professionalism.
Planning and execution of corporate, department,
& team events.
Ensuring enrollment for events, tradeshows,
Conferences & guest speaking engagements.
Managing correspondence, reports, presentations
and memos.
Efficient in maintaining inventory supplies, in
HR and accounting responsibilities.
ACHIEVEMENTS
Numerous customer service, & distinguished
service awards throughout employment career.
Completion of Ont. Ministry of Labour’s Worker
Health & Safety Awareness (2013, 14,15 & 16)
Completion of Workplace Health & Safety
Certification (2012-2016)
BMO Ethics & Legal Compliance Certification
(2012).
Lloyds Money Laundering Certification (2015)

PROFESSIONAL EXPERIENCE
Executive Assistant to CCO (Chief Commercial Officer) April 2015 – Nov. 2016
Synaptive Medical, Toronto Ont.
 Skilled in managing COO’s calendar, by prioritizing and organizing internal and external stakeholders,
executive & departmental meetings, quarterly Town Halls, conferences, and guest speaker presentations.
 Confirmed Executive’s business travel, conference enrollment, and key marketing meetings and town halls.
 Coordinated all international staff travel, meeting agendas at head office
 Provided administrative support to marketing, sales, clinical research team when required.
 Accompanied Executive at quarterly US sales’ training sessions
 Submitted Executive’s expenses through Exepnsify, and department invoices through Omnify for payment
processing.

2. 2
Heather Walcott
Home: 647-341-4666 Cell: 647-262-3387 Email: heather.walcott@rogers.com Skype: hthwalct
LinkedIn: https://ca.linkedin.com/in/heather-walcott-02960151
Executive Assistant to C.O.O. (Chief Operations Officer) Aug, 2015 - Dec. 2015
Northbridge Insurance Corporation, Toronto, Ont. (Contract)
 Confirmed all business travel, conferences, and key market meetings.
 Used Concur for booking travel, and in completing expense reports.
 Managed COO’s calendar, meeting agendas, general forms, letters, reports, and memos for review and/or
circulation, as directed.
 Assisted in the coordination for quarterly Town Halls, conferences, guest speaker presentations, board and
management meetings, special events and travel arrangements.
Office Administrator
Burns & Wilcox Canada, Toronto, Ont. Jan 2013 - Aug. 2015
 Managed a high volume of incoming calls and in-person inquiries from clients and colleagues; treated each
person with respect and provided information and referrals Created, and maintained highly effective
organizational and filing systems, including quick and thorough indexing, filing and offsite storage,
resulting in easy access to critical information and streamlined office functioning.
Executive Assistant to Private Commissioner of Ontario Nov. 2012 - Jan. 2013
Ontario Private Commissioner’s office, Toronto (Contract)
 Handled highly confidential and sensitive information that pertained to press, government, client and
associate issues, business strategy, personal investment and the general administration for the
Commissioner.
Executive Assistant to School Principal Aug.2012 - Oct.2012
Branksome Hall, Toronto (Contract)
Executive Assistant to CEO / President May 2012 - July 2012
Credential Financial, Toronto (Contract)
 Succeeded in all administrative tasks, and took ownership of daily operations, as well as managed the
overall workload of the Executive’s desk.
 Achieved strong relationships with executive team, internal clients and department heads.
 Coordinated travel arrangements, meeting logistics, special events and catering / audio visual for internal
external meetings.
Executive Assistant to SVP Information Management Oct. 2011 - May 2012
Bank of Montreal /Technology Operations Dept., Toronto (Contract) April 2011 - June 2011
 Keen knowledge in Office Connect forms, , Matador, Spector, ES Data base, “creating and maintaining RIF
(Real -Estate Intake) Forms, GIAS (Guest Internet Access Service) Forms, filing of ‘Quarterly PPA’s
(Personnel Performance Appraisals)’, and in updating , tracking and filing of ‘Top Performance /
Quarterly’s’.
Executive Assistant to CEO (Chief Executive Officer), Corporate Investment Banking
National Bank Financial – Exchange Tower, Toronto, Ont. (Contract) April 2010 - Jan. 2011
 Senior Administrator for the team & departmental monthly submissions of expense reports using NECHO
programming.
 Proficient knowledge of SALESFORCE and ACMS programs to access information from Bank’s internal
database.

3. 3
Heather Walcott
Home: 647-341-4666 Cell: 647-262-3387 Email: heather.walcott@rogers.com Skype: hthwalct
LinkedIn: https://ca.linkedin.com/in/heather-walcott-02960151
Executive Assistant to CIO (Chief Information Officer), Technology Services Dept.
Davis + Henderson Inc., Toronto, Ont. July 2007 - April. 2010
 Key liaison to all team-building and department events.
 Fulfilled all department administrative requests.
Product Development Coordinator
Kurt S. Adler, Inc., New York City, NY Mar. 2003- June 2007
 Responsible for the overall product research, development, and approval of annual line, which included
artwork of independent artists, maintaining detailed and concise information to sales staff, overseas
vendors & factories at each stage of production.
EDUCATION
 Travel / Tourism Diploma, International Institute of Tourism, Toronto, Ont.
 Bachelor of Arts, Sociology Major, Concordia University, Montreal, Que.
 C.E.G.E.P. Diploma, Social Science Major, Vanier College, Montreal, Que.