1. ECHO SMITH
(951) 956-1243
Echosmith0630@gmail.com
SKILLS
 Certified Microsoft
o Word, Excel, Power Point Outlook,
Publisher
 Typing 65 WPM Cert
 I-9 E-Verify Trained
 OSHA Standard Compliance
 Public Relations
 International Sales
 GSA Contract Sales Certified
 Conflict Management Certified
 HAZMAT Standards
 Inventory Control
 Oracle
 PeopleSoft
 Dispatching Associates
 Data Entry
 Phone lines 8-10 inbound and outbound
WORK EXPERIENCE
Express Employment Professionals, Riverside, CA
2016-current
Staffing Consultant / Recruiter: Conduct interview’s, manage employees sent to locations for work, customer
service, quality control checks, data entry, I-9 E-verify, filing, multi-tasking, sales.
Macy’s, Temecula, CA
2015
Executive Administrative Service Associate: On boarding, cash handling, vault balance, change orders, POS
replenishments, RF Scanner, I-9 E-verify, day/week/monthly reports for all management, data entry, payroll,
Oracle.
Riverside County Sheriff’s Department, Jurupa, CA
2001-2004 & 2011-2013
Community Service Officer II: Public relations, prisoner transport, community service liaison, traffic accident
responder, runaway retrieval, fingerprint and evidence retrieval and tracking, report writing.
Riverside County Sheriff’s Department, Riverside, CA
2010-2011
Public Safety Answering Point (PSAP), 911 Radio Dispatcher: Computer training on CLETS, RMS, MDT,
MDC, Microsoft Word. Daily shift duties encompassed answering and communicating with reporting parties or
witnesses concerning homicides, suicides, home invasions, runaways, spousal abuse, questionably stable
callers, etc…
Protection Development International Corporation, Corona, CA
1996 – 2009
Executive Vice President of Operations / Law Enforcement Liaison: GSA contract sales/quotes, researching
rules/regulations pertaining to the contract, follow-up sales leads. Attend client meetings, follow-up on
deadlines with suppliers, ensure products are in stock and inventory numbers are accurate.
International Business Marketing: Public relations, GSA contract sales/procedures (GSA certificate trained),
research policies for quotes and communications, drafting and proofreading quotes, correspondence, ballistic
charts, marketing material.
Trade Show Coordinator: Researched competitors’ products. Contact information for possible leads. Organized
trade shows. Optimized sales and revenue. Follow-up correspondence.

2. Operations Manager: OSHA standards (implemented, maintained, enforced), monthly and quarterly safety and
health standards training, Level I management training provided by PDIC/RCC, conflict management training
for Level I management, employee/employer relations, HAZMAT training and standards.
Office Manager: Designed fliers, letterhead, business cards and forms. Arranged and/or deigned information
packets for new/potential clients. Time cards, payroll, interoffice management, website design.
Mail Clerk / Office Assistant: Inter office communication, correspondence letters (Microsoft Certified in Excel,
Word, Outlook, Publisher, etc), proof read fliers/quotes, shipping/receiving (labels, packaging, tracking), mail
sorting, filing, answering multi-line telephones; FAX machine, copiers, typewriter, computer, shredder,
calculator, postage machine, credit card processing.
EDUCATION
California Baptist University:
 Master’s Program – 2015 (approx. complete 2019)
Riverside County Sheriff’s Department:
● PSAP Academy – 2011 – top of class
● Radio Academy – 2011 – top of class
● Explorer Troop Leader Training -- 2002
● CSO I & II Academy - 2001
San Jacinto Community College:
● Criminal justice, Psychology 101-105, general education, – 1998 – 2001
E.H.S. High School
● Graduated 1996
VOLUNTEER WORK
Bundy Canyon Christian School
2012-current
Food bank organization, distribution and public relations
Murrieta Springs Seventh Day Adventist Church, CA
2014-current
Church landscaping and maintenance, choir, praise team, potluck and special events
Lambs Fellowship Church, Lake Elsinore, CA
2006-current
Community improvement / clean-up days, mentoring teens in life skills and conflict resolution, children’s ministry, praise
team, choir
Echo (vocalist), Wildomar, CA
1997 – current
Charity projects, especially those involved with children, seniors and law enforcement; collector car shows
Ronald Reagan Elementary School, Wildomar, CA
2010 – 2012
PTA President
Riverside County Sheriff’s Explorer Troop Leader, Palm Desert, CA
2002-2004
Police Activities League, Hemet, CA
2001 - 2003
Voice instructor, self-defense, mentoring