This is my professional business resume, as I am actively seeking permanent, full-time employment. For additional information on my skills and qualifications, please see CNRH Enterprises Virtual Assistance Brochure.

1. CAROL L. HEBACH CLHEBACH@OH.RR.COM
406 SANDPIPER AVENUE 440.365.8015 (DAYS)
ELYRIA, OH 44035 440.281.2557 (CELL)
OBJECTIVE:
To secure a challenging position where I can utilize my unique technological skills, administrative
abilities, and office experience, and allow me the opportunity for additional career growth.
EXPERIENCE:
CNRH Enterprises, Elyria, OH; 2001 – current; Office Administrator; Virtual Office
Lumitex, Inc., Strongsville, OH; 2008 (temporary); Executive Administrative Assistant to CEO
Various Local Staffing Agencies; 2007 – 2008; Temporary employment, as available
 Safeguard Properties, Inc., Bedford Hts., OH; Executive Administrative Assistant to CEO
 RPM International, Medina, OH; Executive Administrative Assistant to VP
 Bear Stearns, Cleveland, OH; Administrative Assistant
 Kichler Lighting, Independence, OH; Executive Administrative Assistant to VP/General Counsel
MELO International, Cleveland, OH; 2003 – 2007; Executive Administrative Assistant to CEO/COO
 Administrative and secretarial duties to CEO, COO, Controller, Department Managers (12), and
District Supervisors (6)
 Sales and Operations (retail, warehousing, distribution, production, analyses, projections)
 Training (employee orientation, customer service/soft skills training presentations)
 Supply Chain Management (office supplies)
 Travel Arrangements (personal, professional/business, trade show)
 Special Events Planning (public relations outings [e.g. golf outings, etc.], trade shows [e.g.
industry demonstrations, sales venues, entertaining prospective leads, trade shows, etc.], VIP
and/or trainee housing, personal and VIP gatherings)
 Marketing (multimedia advertising, public relations, customer relations, merchandising)
 Special Projects as assigned, including, but not limited to:
o Real estate procurement
o Vendor relations
o Inventory Audit and Control
o Research (Internet, Legal)
o HR Generalist duties as required
Ciuni & Panichi, Inc., Beachwood, OH; 1998 – 2002; Manager, Word Processing Dept.;
Administrative Workflow Coordinator; Trainer, MS Office
 Developed, presented and trained all professional staff members in a hands-on computer
workshop (MS Word) and Adobe Acrobat software mandated by Auditor of State for filing
requirements of governmental filings
 Responsible for administrative workflow coordination and total word processing performance for
all professional staff; Developed and designed online forms for in-house personnel
 Assist management with implementation and setup of new time and billing software
 Converted, updated and maintained all tax processing online forms and all financial statement
forms for use by government personnel, i.e., CAFR, GAAP conversion

2. CAROL L. HEBACH PAGE 2 OF 2 440.365.8015 (DAYS)
EDUCATION:
 Lorain County Community College, Sheffield, OH: Graduation Date 2009, A.A.B., Business
Administration/Management
 New Horizons Computer Learning Center, Garfield Heights, OH: 2004; MS Excel (Basic,
Intermediate, Advanced, Pivot Tables)
 American Logistics Group, Solon, OH: MS Word (Basic, Intermediate, Advanced, Macros, Forms)
 Cuyahoga Community College, Parma, OH
 Belhaven College, Jackson, MS
 Palm Beach Junior College, Lake Worth, FL
 Forest Hill High School, West Palm Beach, FL: Diploma (Business Administration)
SKILL SETS:
TYPING SPEED: Approximately 85 wpm, 99% accuracy
SOFTWARE:
 Expert in Microsoft Office (Word, Excel,  Lotus (Notes, Organizer)
PowerPoint, Outlook)  Citrix
 Proficient in MS Publisher, Project and  AuditVision
Access  Crystal Reports (ltd)
 WordPerfect  ProSystem
 Adobe Acrobat  Compulaw (Client Management)

SKILLS:
 Manual and digital dictation (Dictaphone)  Marketing (multimedia advertising, public
 Supply Chain (office supplies) relations, customer relations)
 Travel Arrangements  Sales and Operations (retail, warehousing,
 Special Events Planning distribution, production, analyses, and pro-
 Technical Writing jections)
 Research (Internet, Legal, Medical, Sales)  Training (new hire orientation, customer
service/soft skills training presentations)
SPECIAL PROJECTS/SKILLS:
 Office Relocation  Areas of legal expertise: Corporate, Real
 Department and IT Installation, Imple- Estate, Complex Litigation (Insurance De-
mentation, Set-Ups and Training fense, Personal Injury, Medical Malpractice,
 Over 10 years experience as a Legal Assis- Corporate), Estate Planning, Probate, Do-
tant/Paralegal mestic Relations, Health Care
PERSONAL ACCOMPLISHMENTS:
Published author, August 2002: “The Silence Within” found in Honesty Awakened, part of the Letters
from the Soul series published by The International Library of Poetry (ISBN 0-7951-5132-2 Library of
Congress)