2. PRESENTATION OBJECTIVES
By the end of this presentation you should be
able to:
Define intercultural conflicts
List and explain intercultural conflicts
Differentiate the types of intercultural
conflicts
Attach examples to each type of conflict.
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4. WHAT IS A CONFLICT?
Is refers to the expressed struggle between
two or more people who perceive
incompatible goal. Hocker and Wilmot
(1995).
Is the expression of perceived incompatibility.
The disagreement between two or more
parties over a certain issues.
E.g…
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5. INTERCULTURAL CONFLICT
Refers to the implicit or explicit emotional
straggle between persons of dissimilar
cultures over perceived incompatible values,
norms etc..
Intercultural conflict occurs when an issue is
seen by two cultures in two contradicting
ways
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6. INTERCULTURAL CONFLICT CON……..
Both parties will try to solve the problem in a
different way, however, neither one is
accepting the others attempt . E.g.
The fact that culture is a shared system of
making sense, intercultural conflicts is the
contradiction of the different shared system
of making sense.
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8. TYPES OF INTERCULTURAL CONFLICT
Hall (2002) suggests that there are three
types of intercultural conflict namely:
Object conflict.
Relationship conflict.
Priority conflict.
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9. OBJECT CONFLICT.
The term object can refers to anything that
may be perceived intellectually, either
physical or abstract.
Object conflict involves the conscious or
unconscious disagreements or
misunderstanding about issues
E.g.
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10. OBJECT CONFLICTS EXAMPLES
When one of the parties says something in
opposition or to disagree with something.
For instance ‘ your father objected the police
had arrested you unlawfully.
“It doesn’t seem natural” he objected.
Synonyms: protest, against
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11. OBJECT CONFLICT CON…….
In case of objective conflict, one would ask if
the conflict subject is correct or wrong in the
sense of what is true or false, but not in the
sense of moral judgement.
It brings the attention to differences in
knowledge about things and ideas.
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13. RELATIONSHIP CONFLICT
Refers to a disagreement between two
related people from dissimilar cultures.
Concerns two parties from different cultures
having a relationship.
It occurs when both parties have different
views of the rights, expectations and
responsibilities, of each party as determined
by different cultural systems of making
sense.
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14. TYPES OF RELATIONSHIP CONFLICT
Romantic relationship conflict
e.g.
Work relationship conflict
e.g.
Neighbouring relationship conflict
e.g.
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15. PRIORITY CONFLICT
It refers to when two parties argue over the
judgement of the relative moral worth of
certain action.
Unlike in object conflict, in this type of conflict
both parties major concern is about their
feelings about what is good or bad, and the
judgement that reflect a particular moral
order. E.g.
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16. PRIORITY CONFLICT CON…
Conflicts of this type are often emotional and
they can reveal values that people and
communities place on different actions as
well as on different people.
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17. IN SHORT TERMS!
Conflict refers to the expression of perceived
incompatibility.
Intercultural conflicts is the contradiction of
the different shared system of making sense.
Intercultural conflict occurs when an issue is
seen by two cultures in two contradicting
ways
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18. IN SHORT TERMS CON….
Object conflict is about what is right or wrong
Relationship conflict are based on the
disagreements between perceived rights and
responsibilities
Priority conflict include the ranking of of
actions and disagreements over what is good
or bad.
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20. A QUIZ
what does the clip shows?
What are the types of intercultural conflicts
that may be raised by the character in the
clip and how?
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21. REFERENCES
Hall, B. J. (2002). Among cultures. The Challenge of
Communication. Orlando, Florida: Harcourt
College Publishers.
Hocker, L. J. & Wilmot, W. W. (1995). Interpersonal Conflict.
Pennsylvania: Brown and Benchmark Publishers.
Tjramanga, A. & Mlambo, N. (2015). Study Guide. Intrcultural
Communication. Windhoek: Center of
Open Learning, Namibia University of Science
and Technology.
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