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MEMBERSHIP
STRATEGY
2019 INTERNS
AGENDA
WHO WE ARE
WHAT WE ARE TASKED WITH
CURRENT STATE
IMPLICATIONS/OPPORTUNITIES
Q&A/FEEDBACK
JOEY LANE
OHIO STATE GRADUATE
HALLIE THOME
UNIVERSITY OF MICHIGAN GRADUATE
LAURYN SMITH
HOWARD GRADUATE
BRAXTON SWANN
USC SENIOR
GRIFFIN SCHAETZLE
MISSOURI SENIOR
DEMITRA CARTER
BAYLOR UNIVERSITY JUNIOR
Our Ask
+
DEFINE THE
MEMBERSHIP STRATEGY
FOR THE GEN Z ATHLETE
IN NORTH CENTRAL
IDENTIFY OPPORTUNITIES
AND MAKE
RECOMMENDATIONS THAT
CAN BE IMPLEMENTED
DURING ALL STAR 2020
1 2
MEMBERSHIP
NA STRATEGY IS TO AQUIRE, SERVE, AND RETAIN
IMPLEMENT NA STRATEGY IN NORTH CENTRAL
Our Approach
NEW MEMBERS IN
GENERATION Z
ACQUIRE
1
RETAIN
KEEP MEMBERS
INTERACTING WITH THE APP
3
SERVE
2
EXISTING, NEW AND FUTURE
MEMBERS
GENERATION Z
1996 - 2013
1/4 OF WORLD POPULATION
$44 BILLION IN BUYING POWER
INFLUENCE ON PARENTS
6-23 YEAR OLDS
GEN Z IS US
TOO
s
NIKE MEMBERSHIP
IN CHICAGO
JUNE 2019
2%
9%
21%
22%
30%
14%
2%
17 & UNDER 18-24
25-34 35-44
45-54 55-64
65+
AGE BUCKETS
~350,000 TOTAL MEMBERS
~160,000 ACTIVE MEMBERS
s
NIKE MEMBERSHIP
IN CHICAGO
JUNE 2019
2%
9%
14%
2%
CURRENT GEN Z MEMBERS IN CHICAGO: ~5700
OPPORTUNITY
~300,000 GEN Z IN CHICAGO
98% GEN Z ARE NOT NIKE MEMBERS
OPPORTUNITY
CHICAGO SPECIFIC
THE 69TH ANNUAL NBA ALL-STAR GAME WILL 3RD PLAYED IN CHICAGO
FIRST TIME IN OVER THREE DECADES (1988)
NBA ALL-STAR 2020
THIS IS AN OPPORTUNITY FOR NIKE, INC. TO SHOW UP IN AN AUTHENTIC
WAY CATERED TO CHICAGO’S GEN Z CONSUMER
While millennials are experience driven consumers,

GENERATION Z
INSIGHTS
PRODUCT IS
IMPORTANT
DEFINED BY
DIGITAL
DIVERSELY
INFLUENCED
PRODUCT IS IMPORTANT
INSIGHTS
High quality products are most
likely to convince Gen Z to
become advocates for the brand
Gen Z averages 13.4.
conversations about
products per day
60% of Gen Z’s would
prefer a cool product over a
cool experience
DEFINED BY DIGITAL
INSIGHTS
91% of Gen Z males play
video games regularly
95% of Gen Z have a
smartphone, 50% of them
spend more than 5 hours a
day on their phones
70% of Gen Z females have
used a shopping app in the past
month
DIVERSELY INFLUENCED
INSIGHTS
Media platforms give them
a sense of community
Celebrities they follow
influence their personalities
80% of Gen Z shopping is
influenced by social media
OBJECTIVE
IDENTIFY OPPORTUNITIES FOR
MEMBERSHIP GROWTH AND OUR
MEMBERS LEADING UP TO
ALL-STAR 2020
CULTIVATE CONNECTIONS
GIVE THEM WHAT THEY WANT
PAY OFF EXPERIENCES
WITH PRODUCT
CHANGE PASSIVE SCREEN TIME TO
ACTIVE SCREEN TIME
DIGITAL TO PHYSICAL
MEET THEM ON THEIR PLATFORMS
AND INVITE THEM TO OURS
STRATEGIES
CHI
EXCITE GEN Z WITH THE ABILITY TO BECOME VERIFIED BY
COLLECTING CHECK MARKS IN A JOURNEY LEADING UP TO ALL-
STAR 2020
Nike Kids Club
5/20
Nike Kids Club
20/20
CHI
Nike Kids Club
10/20
Exclusive access to the Bred 11 SNKRS
drop for purchase to everyone who has
completed the journey up to this point
Everyone is invited to a Nike exclusive All-
Star Game watch party here in Chicago
First two people will be surprised with tickets
to the game along with special outfits to wear
10 CHECKS 20 CHECKS
THE MORE CHECKS YOU EARN THE
MORE PRODUCT YOU UNLOCK
REWARDS
10%- CHI Jordan 3 SNKRS spot
25%- Personalized All Star jacket
65%- Special Edition All start jersey
NIKE HOOP TOUR
DRIVE COMPETITION
AND COMMUNITY
____ LIKE A PRO
FOSTER A CONNECTION BETWEEN THE
ELITE AND GEN Z NIKE PLUS MEMBERS
TACTICS
NIKE HOOP TOUR
SEND GEN Z NIKE MEMBERS A
PUSH NOTICE TO INFORM THEM
ABOUT NIKE REMODELED GYM
BRINGING OUR NIKE PLUS
MEMBERS TOGETHER
THROUGH MEMBER-GATED
EXPERIENCE
AT THE NIKE HOOP TOUR GEN Z ARE
ABLE TO TRIAL PRODUCT AND
PURCHASE CUSTOMIZED HOOP TOUR
SHIRTS WITH COURT LOCATION ON IT
Nike Kids
FrienWom
COME GET MOVING WITH US AT SPECIAL EDITION NIKE COURT
DISRUPT UNITE SERVE
____ LIKE A PRO
NIKE ELITES WITH
GEN Z IN CHICAGO
PUBLISH CONTENT TO
GEN Z PLATFORMS
BRING GEN Z FROM THEIR
PLATFORMS AND BRING
THEM TO OURS
CONNECT RELEASE DRIVE
WHAT DOES SUCCESS LOOK LIKE?
INCREASING GEN Z MEMBERSHIP BY 10%
IMPLEMENT STRATEGY CONSISTENTLY
THANK YOU

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final

  • 2. AGENDA WHO WE ARE WHAT WE ARE TASKED WITH CURRENT STATE IMPLICATIONS/OPPORTUNITIES Q&A/FEEDBACK
  • 3. JOEY LANE OHIO STATE GRADUATE HALLIE THOME UNIVERSITY OF MICHIGAN GRADUATE LAURYN SMITH HOWARD GRADUATE BRAXTON SWANN USC SENIOR GRIFFIN SCHAETZLE MISSOURI SENIOR DEMITRA CARTER BAYLOR UNIVERSITY JUNIOR
  • 4. Our Ask + DEFINE THE MEMBERSHIP STRATEGY FOR THE GEN Z ATHLETE IN NORTH CENTRAL IDENTIFY OPPORTUNITIES AND MAKE RECOMMENDATIONS THAT CAN BE IMPLEMENTED DURING ALL STAR 2020 1 2
  • 5. MEMBERSHIP NA STRATEGY IS TO AQUIRE, SERVE, AND RETAIN IMPLEMENT NA STRATEGY IN NORTH CENTRAL
  • 6. Our Approach NEW MEMBERS IN GENERATION Z ACQUIRE 1 RETAIN KEEP MEMBERS INTERACTING WITH THE APP 3 SERVE 2 EXISTING, NEW AND FUTURE MEMBERS
  • 7. GENERATION Z 1996 - 2013 1/4 OF WORLD POPULATION $44 BILLION IN BUYING POWER INFLUENCE ON PARENTS 6-23 YEAR OLDS
  • 8. GEN Z IS US TOO
  • 9. s NIKE MEMBERSHIP IN CHICAGO JUNE 2019 2% 9% 21% 22% 30% 14% 2% 17 & UNDER 18-24 25-34 35-44 45-54 55-64 65+ AGE BUCKETS ~350,000 TOTAL MEMBERS ~160,000 ACTIVE MEMBERS
  • 10. s NIKE MEMBERSHIP IN CHICAGO JUNE 2019 2% 9% 14% 2% CURRENT GEN Z MEMBERS IN CHICAGO: ~5700
  • 11. OPPORTUNITY ~300,000 GEN Z IN CHICAGO 98% GEN Z ARE NOT NIKE MEMBERS
  • 12. OPPORTUNITY CHICAGO SPECIFIC THE 69TH ANNUAL NBA ALL-STAR GAME WILL 3RD PLAYED IN CHICAGO FIRST TIME IN OVER THREE DECADES (1988) NBA ALL-STAR 2020 THIS IS AN OPPORTUNITY FOR NIKE, INC. TO SHOW UP IN AN AUTHENTIC WAY CATERED TO CHICAGO’S GEN Z CONSUMER
  • 13. While millennials are experience driven consumers,
 GENERATION Z INSIGHTS PRODUCT IS IMPORTANT DEFINED BY DIGITAL DIVERSELY INFLUENCED
  • 14. PRODUCT IS IMPORTANT INSIGHTS High quality products are most likely to convince Gen Z to become advocates for the brand Gen Z averages 13.4. conversations about products per day 60% of Gen Z’s would prefer a cool product over a cool experience
  • 15. DEFINED BY DIGITAL INSIGHTS 91% of Gen Z males play video games regularly 95% of Gen Z have a smartphone, 50% of them spend more than 5 hours a day on their phones 70% of Gen Z females have used a shopping app in the past month
  • 16. DIVERSELY INFLUENCED INSIGHTS Media platforms give them a sense of community Celebrities they follow influence their personalities 80% of Gen Z shopping is influenced by social media
  • 17. OBJECTIVE IDENTIFY OPPORTUNITIES FOR MEMBERSHIP GROWTH AND OUR MEMBERS LEADING UP TO ALL-STAR 2020
  • 18. CULTIVATE CONNECTIONS GIVE THEM WHAT THEY WANT PAY OFF EXPERIENCES WITH PRODUCT CHANGE PASSIVE SCREEN TIME TO ACTIVE SCREEN TIME DIGITAL TO PHYSICAL MEET THEM ON THEIR PLATFORMS AND INVITE THEM TO OURS STRATEGIES
  • 19. CHI EXCITE GEN Z WITH THE ABILITY TO BECOME VERIFIED BY COLLECTING CHECK MARKS IN A JOURNEY LEADING UP TO ALL- STAR 2020
  • 20. Nike Kids Club 5/20 Nike Kids Club 20/20 CHI Nike Kids Club 10/20
  • 21. Exclusive access to the Bred 11 SNKRS drop for purchase to everyone who has completed the journey up to this point Everyone is invited to a Nike exclusive All- Star Game watch party here in Chicago First two people will be surprised with tickets to the game along with special outfits to wear 10 CHECKS 20 CHECKS THE MORE CHECKS YOU EARN THE MORE PRODUCT YOU UNLOCK REWARDS 10%- CHI Jordan 3 SNKRS spot 25%- Personalized All Star jacket 65%- Special Edition All start jersey
  • 22. NIKE HOOP TOUR DRIVE COMPETITION AND COMMUNITY ____ LIKE A PRO FOSTER A CONNECTION BETWEEN THE ELITE AND GEN Z NIKE PLUS MEMBERS TACTICS
  • 23. NIKE HOOP TOUR SEND GEN Z NIKE MEMBERS A PUSH NOTICE TO INFORM THEM ABOUT NIKE REMODELED GYM BRINGING OUR NIKE PLUS MEMBERS TOGETHER THROUGH MEMBER-GATED EXPERIENCE AT THE NIKE HOOP TOUR GEN Z ARE ABLE TO TRIAL PRODUCT AND PURCHASE CUSTOMIZED HOOP TOUR SHIRTS WITH COURT LOCATION ON IT Nike Kids FrienWom COME GET MOVING WITH US AT SPECIAL EDITION NIKE COURT DISRUPT UNITE SERVE
  • 24. ____ LIKE A PRO NIKE ELITES WITH GEN Z IN CHICAGO PUBLISH CONTENT TO GEN Z PLATFORMS BRING GEN Z FROM THEIR PLATFORMS AND BRING THEM TO OURS CONNECT RELEASE DRIVE
  • 25. WHAT DOES SUCCESS LOOK LIKE? INCREASING GEN Z MEMBERSHIP BY 10% IMPLEMENT STRATEGY CONSISTENTLY