1. GEOFFREY MALLARD
(562) 787-5972  geoffreymg51@gmail.com
Motivated Automotive Sales Professional with extensive experience in team management, inventory
management, consultation, and customer service. Two-time Salesperson of the Year with countless Top
Volume Seller and Seller of the Month recognitions. Adept in building positive relationships with clients and
securing repeat business as well as countless referrals. Possesses proven strength in utilizing leadership skills
to manage a sales team to achieve various goals and objectives. Self-driven with a strong work ethic and
problem-solving skills. Knowledgeable in 4 separate CRM’s.
AREAS OF EXPERTISE
Customer & Client Service  Sales & Promotions  Leadership & Management  Verbal & Written
Communication  People & Team Management  Finance Management  Inventory Management
PROFESSIONAL EXPERIENCE
Premier Chevrolet May 2014 – Present
Penske Chevrolet Sep 2010 – May 2014
INTERNET MANAGER
 Respond to requests providing quotes and details on specific models to potential customers inquiring about
vehicles for both private ownership and business use through email.
 Utilize superior communication and interpersonal skills to negotiate with clients and perform follow ups to
prospective clients in order to close deals.
 Review credit applications and discuss various financing options to meet customer needs.
 Demonstrate leadership and teamwork skills while training and guiding new employees.
Cerritos Acura Apr 2009 – Sep 2010
FLOOR SALESMAN
 Provided consultation to prospective new and repeat customers purchasing or leasing vehicles.
 Generated a positive and exciting environment, building initial rapport and trust with clients, understanding
specific client needs and preferences, resulting in above average sales performance.
 Presented additional product options including insurance plans, service plans and additional products and
accessories to add value and peace of mind to ownership experience.
Century 21 2007 - 2009
REAL ESTATE AGENT
 Provided exceptional client service during private appointments and open houses, providing information and
demonstrating benefits of various properties.
 Utilized various sources to generate and secure leads including flyers, social media, approaching network
contacts and door-to-door solicitation.
 Collaboratively outlined short and long term goals with potential home buyers and sellers, collecting data in
order to better negotiate on their behalf.
Tuttle-Click Chrysler, Jeep, Dodge 1995 - 2007
BUSINESS DEVELOPMENT CENTER DIRECTOR (5 YEARS)
 Oversaw a team of 8-10 phone and internet and representatives sourcing leads, reaching out to prospective
customers, following up with current customers to promote retention, and processing requests for information.
 Effectively managed a variety of personalities to develop strong cohesive teams of employees.
 Liaised with Chrysler representatives in order to understand directives and build strategies to achieve targets.
GENERAL SALES MANAGER (1 YEAR)
 Oversaw sales operations, balancing the management of all sales managers and employees with overseeing
showroom operations and ordering inventory.
ADDITIONAL ROLES: SALES MANAGER (2 YEARS), FLOOR MANAGER (2 YEARS), FLOOR SALESMAN (2 YEARS)
EDUCATION & CERTIFICATIONS
Cerritos Community College  Completed 2 Years
Sales License for Automobiles  Certified Salesperson: Chevrolet  Certified Salesperson: Chrysler
~References Available On Request~