1. 1
Gabri’èlleReed
Dear Sir/Madam
I, hereby, would like to apply for the position as Office
Administrator/Secretary/Personal Assistant with your company.
I am an efficient and highly skilled individual with previous experience in sales
and administration. Having worked as both a Ward Secretary for St Georges
Hospital and a Sales Administrator for The Grand Hotel, I have learnt to work in
a busy office environment, catering to a diverse spectrum of clients. Positions
such as these and other previous sales consultant jobs required keen marketing
and sales skills, not to mention a knowledge of Microsoft Office. Having been
self-employed, as the co-owner of Shiraz Persian Carpets, I maintained
responsibilities in both the administration and financial aspects of the company.
This involved staff management and payroll, as well as project management among
other things.
I am intuitive and a quick study. My previous employment has enabled me to be
adaptable, working both independently and within a team. I am highly capable of
any task and believe in excellent deliverance thereof. I feel that these skills
and positive attitude has made me and ideal candidate for the position
advertised.
Thank you for your consideration. I await your correspondence.
Kind Regards,
Gabri'èlle Reed
072 8038 072
Gabri’èlle Reed
Cell: +27728038072
9 Canterbury Gardens, Prestwick Crescent, Port
Elizabeth, South Africa, 6001
E-mail: gabi.reed@yahoo.com
Education
June 2010 | Cape Computer College Port Elizabeth South Africa. Pastel
1

2. 2
Gabri’èlleReed
Pay-roll, Statements, Customer documents, Supplier documents, Inventory,
Debtors and Creditors
June 2008 | Cape Computer College Port Elizabeth South Africa. Secretary
Office Literacy, Business Communication, Customer Liaison, Administration,
Data Capturing, Switchboard, Telephonic Etiquette, Faxing, Filing
June 2008 | Cape Computer College Port Elizabeth South Africa. Computers
Ms Word, Ms Excel, Ms Powerpoint, (Ms Outlook, Infopath)
May 2005 | Russell Road College Port Elizabeth South Africa. Cosmetology
Manicures, Pedicures, Make-up, Massage, Waxing
December 1996 | Matric
 English, Afrikaans, Business Economics, Accounting,Typing, Hotel Catering and
Management
Experience
May 2014 – September 2014 | Skills Development Facilitator
The Love Story/HeartVelt | Port Elizabeth South Africa
Skills development, Design, Template Designing, Implementing planned strategy for
production, Design and Craft skills tuition for the purpose of income generation
July 2012 – September 2012 | Ward Secretary (Oncology/Cedarward)
St Georges Hospital | Port Elizabeth South Africa
Organisation of patients medical reports and information. Daily updates of staff
attendance and register. Check theater pages and Unit Manager inbox messages.
Updates of intern weekly off-duty register. Managing daily admissions diary and
bedlists in conjunction with the Impilo Board. Man aging of staff lunches.
Writing out of staff duties and responsibilities allocated for the day. Managing
negative P3 feedback. Arranging ambulances and/or alternative placements for
patients, oxygen tanks, funeral home for deceased patients, etc. Super-user on
Impilo. Proficient in IMEDS, Wings, Audits, Sheq Alerts. Weekly pivot reading.
Monitoring PPD’s and overall ward attendance stats: patient to staff ratio.
Proficient in WRMS: labour hours for permanent and agency staff. Daily staff
planning and agency confirmation. General Admin: managing correspondence
(outlook/dropbox), notes, agenda, minutes, answering telephones, faxing,
filing, stationery and uniforms, etc
March 2012 – July 2012 | Sales Administator
The Grand Hotel | Port Elizabeth South Africa
Cold calling on corporates within the hospitality sphere, Marketing, Meet and
greet clients (Welcoming Introduction), Warm -up (creating a dialogue with a

3. 3
Gabri’èlleReed
robust-consultative approach), Creating a desire for the product by developing a
questioning strategy (trust builder), Understanding the need/demand by
focusing on client, Developing deeper need dialogue, Listening effectively t o
supply the need, Customize Presentation of packages to incorporate into client ’s
needs, Recap/rehash by presenting an opportunity for objections/obstacles and
overcoming them, Customer feedback and rehashing driven at closing the sale,
Negotiating trade of need versus value, Closing the sale, Generate lead
database, Paperwork, Button-up, Follow-up (trust builder)
September 2010 – October 2010 | Sales Consultant
World Travel International | Port Elizabeth South Africa
Travelling with a team, Marketing, Meet and greet clients (Welcoming
Introduction), Warm-up (creating a dialogue with a robust-consultative
approach), Creating a desire for the product by developing a questioning
strategy (trust builder), Understanding the need/demand by focusing on client,
Developing deeper need dialogue, Listening effectively to supply the need,
Customize Presentation of packages to incorporate into client ’s needs,
Presentation video (powerpoint) as visual aid to appeal to client desire,
Recap/rehash by presenting an opportunity for objections/obstacles and
overcoming them, Customer feedback and rehashing driven at closing the sale,
Negotiating trade of need versus value, Closing the sale, Generate lead
database, Paperwork, Button-up, Follow-up (trust builder)
August 2010 - September 2010 | Sales Consultant Planet
Fitness Gymnasium | Port Elizabeth South Africa
Managing a strict diary, Cold-calling, Prospecting, Canvassing, Arranging
meetings/appointments, Marketing, Meet and greet clients (Welcoming
Introduction), Warm-up (creating a dialogue with a robust-consultative
approach), Creating a desire for the product by developing a questioning
strategy (trust builder), Understanding the need/demand by fo cusing on client,
Developing deeper need dialogue, Listening effectively to supply the need,
Customize Presentation of packages to incorporate into client ’s needs,
Recap/rehash by presenting an opportunity for objections/obstacles and
overcoming them, Customer feedback and rehashing driven at closing the sale,
Negotiating trade of need versus value, Closing the sale, Generate lead
database, Paperwork, Button-up, Follow-up (trust builder)
May 2005 – June 2009 | Self-Employed
Shiraz Persian Carpets | Port Elizabeth South Africa
Support in daily management, Administration of the office, Handle confidential information and
correspondence, Develop and implement a filing and correspondence system, Manage the diary,
Arrange meetings/official trips/conferences/workshops, Arrange meetings/appointments,

4. 4
Gabri’èlleReed
Perform administrative functions, Answer the telephone, Take notes/minutes and type agenda
of the meeting, Liaise with customers on matters related to the office, Data capturing, Database
management, Project management, some Dictaphone typing. Bookkeeping up to trial balance:
Journals, Ledgers, Cash receipts, Payments, Petty cash, Debt, Credit, Deliveries, Client service,
Communication, Customer liaison, Pay-rolls, Salaries, Wages,
Job description wrt to Sales as seen in other sales positions
Skills
 Business Communication, Customer Liaison, Database Administration and Management,
Organizational Effectiveness, Marketing Communication, Project Management, Business
Efficiency, Goal-Orientated, Self-Driven. Some Problem Solving.Team-Spirit. Personal
Assistant. Skills Development. Outlook. General Secretarial Duties: Notes, Agenda, Minutes,
Weekly Notices, Managing Correspondences, Diary keeping, Proficient in Ms Word, Excel,
PowerPoint, Pastel.
Reason for leaving
 St Georges Hospital: Contract ended and personal reasons
 The Grand Hotel: Contract ended
 World Travel International: Company liquidated
 Planet Fitness Gymnasium: Job Satisfaction
 Shiraz Persian Carpets: Owner amalgamated with new partnership
References
 Mr Luke Watson: +27 71 444 8444 (Love Story)
 Mrs Elaine Watson: +27 79 444 5666 (Love Story)
 Melisa Du Preez: +27 071 300 6111 (HeartVelt Project)
 Dr Nic Thackwray: +27 72 431 2153 (Livingstone Hospital)
 Sister Rose Burrows: (St Georges Hospital) 073 443 7635