William is seeking a career opportunity in business administration, advertising, sales or management. He has a Bachelor's degree in Business Administration and an Associate's degree in Business. His work experience includes positions in retail management, personal assistant directing, and currently as the Head of Branch for a palm oil distribution company. William believes his education, language skills, and experience in areas such as sales, marketing, customer service, and event planning would be an asset to the potential employer.

1. OBJECTIVE
To secure a position with a well-established organization with a stable environment that will
lead to opportunities for professional growth and development.
EDUCATION
Central Washington University, Ellensburg, WA
Bachelor of Science in Business Administration August 2006 - March 2008
Green River Community College, Auburn, WA:
Associate of Business in Business Administration, Honor. March 2005 - June 2006
LANGUAGE
Indonesian (native)
English (professional working proficiency)
Mandarin (basic conversational)
WORK EXPERIENCE
Balindo Jaya Motor (Motorcycle spare parts company), April 2008 – July 2009
Marketing / Retail Manager
• Compiled data for received goods and price management.
• Handled queries from suppliers and customers and able to calm distressed suppliers and
customers.
• Supervised employees to ensure employees worked in a co-ordinal and efficient manner
which involved but not limited to delivery and daily sales.
• Maintained cashbook and performed bank reconciliations.
• Managed inventory as to handle sales and inventory forecasts.
WILLIAM
Jalan Raya Pelabuhan Lembar
Kecamatan Lembar, Kabupaten Lombok Barat
+6285333665511
william.yang.0386@gmail.com

2. P.T. Millennium Indo Wisata (Tour and Travel Company), August 2009 – March 2010
Personal Assistant Director
• Handled travel and accommodation arrangements.
• Performed administrative tasks which involved but not limited to preparing letters,
emails and presentation.
• Organized company’s anniversary, meetings, and other corporate events.
• Handled travel package sales and marketing for domestic and international partners.
• Possessed strong negotiation skill which involved but not limited to new contracts and
managing existing contracts with hotels.
PT. Sari Agrotama Persada (Wilmar Group; palm-oil distribution), May 2010 – Present
Head of Branch
• Performing duties for human resources department which involved but not limited to
interviewing candidates, drafting work contracts, and performance evaluation.
• Performing procurement of necessary tools and vendor management to support daily
operational tasks.
• Possess knowledge in market share and turnover performance through proper pricing
and mix management.
• Analyzing competitive pricing reports on daily basis and formulating appropriate
strategies.
• Liaising and coordinating with head office to perform sales and inventories forecast in
order to ensure product availability.
• Preparing reports (Daily, Weekly, and Monthly) to Marketing Manager and Executive
Director.
• Managing sales process by ensuring sales related activities gain customer commitment,
build momentum and accelerate sales cycle.
• Possess knowledge in understanding the buying behaviors within the customers in order
to determine appropriate sales approach for each level.
• Possess knowledge to develop competitive sales strategies which involved but not
limited to anticipate competitors’ actions and ensure the company as the best in market
to meet customers’ objectives.
• Possessed strong negotiation skill which involved but not limited to prospect and
existing customers and able to calm distressed customers.
• Travel and meet with customers within the geography as required.
• Performing translation on Bahasa Indonesia documents to English and vice versa.

3. WILLIAM
Jalan Raya Pelabuhan Lembar * Kecamatan Lembar, Kabupaten Lombok Barat, NTB, Indonesia *
+6285935146511
william.yang.0386@gmail.com
January 3, 2015
To Whomever It May Concern
I am very interested to see your advertisement for the position I am applying for. I have been
seeking just such an opportunity as this, and I think my background and your requirements
may be a good match.
I realized the position you advertised requires a couple years of work experience. Although I
do not have that many years of work experience, I am very interested in pursuing a career in
the field of business administration, advertising, sales and management. I have completed a
wide range of subjects that provide me with a firm base of knowledge and skills relevant to
meet the requirements.
My experience working in retail business for a motorcycle spare parts company had prepared
me for long, irregular work hours and many types of consumer behaviors that I might
encounter in the future. Having taken some IT classes, I am well versed in Microsoft Office
applications that are critical in nowadays professional business environment.
Also in my position as a Personal Assistant Director and one of committee member for the
travel company I worked with before, I learnt a great deal of skills mentioned in the resume
that I believe can be of use in your company. One example was when I am involved in
planning this company’s anniversary party that involves more or less 600 guests, my team and
I have to do everything from scratch. We split ourselves into different sections such as
decorations, foods and beverages, and games and shows which I am assigned into. I am also in-
charge of the backstage during the entire time of the party, my duty was to make sure
everything runs smoothly and in-coordination with the programs.
Last but not least, I am currently working as a Head Unit at Wilmar group who is an Asia’s
leading agribusiness group and I was trusted to be in charge of bulking station and control
eleven (10) staffs in Lombok unit. As Lombok unit was just built approximately 4 years ago, I
was placed to handle everything from the start. I get to experience a completely different
environment compared to my previous workplaces. Different cultures and characters prove to
be quite challenging, yet I managed to overcome it with diligence. I handle 2 commodities;
palm oil, and soya beans. I dived right into the markets and did research on my own to build
customers databases to support my sales and reach targets, which I achieved.
If you are seeking a partner who understands technology, and who is as career-committed as it

4. takes to achieve total success, then please consider what I have to offer. My salary requirement
depending on the job, can be negotiable, I believe we can come to some sort of agreement.
Therefore, I believe that my knowledge and skills will help me contribute a great deal to your
company. Above all, I possess the interest and determination to perform well in the position
you are offering.
I look forward to have a preliminary discussion with you or members of your staff to see if we
can establish a mutual interest. My resume is enclosed for your review. I can be contacted at
(62) 85935146511 and the following e-mail address: william.yang.0386@gmail.com with any initial
questions you may have, and to hear about your hiring process.
Thank you for your attention and consideration.
Sincerely
William
(William)
Enclosure