Career portfolio for bernice henningsen

Career Portfolio for Bernice Henningsen Page 1
Career Portfolio for
Bernice Henningsen
Bunny
Career Portfolio for Bernice Henningsen
8/22/2014

As a committed and motivated administrative assistant, I possess
exceptional customer service, strong computer and problem solving skills, a
strong work ethic, organization skills, professional demeanor and great
initiative. My extensive experience and college education have provided me
with the tools needed to excel in this position

COVER LETTER

I excel in jobs that keep me busy and engaged. I have appeared on camera for an online quilt show
and project managed building my own log home. Providing customer service beyond expectations is
a pleasure for me. I have left my comfort zone more times than I can count and I have learned to be
flexible to get things done.
I am adept at Microsoft Word, Publisher, Access and Excel and returned to college to further my
knowledge. I have earned an AA in Accounting and have finished classes for an AA in
Administrative Assistant Professional. I have excelled in my classes through proactive learning and
self-discipline. My classes included all aspects of basic accounting including payroll. The
administrative assistant classes included Access and advanced classes in Microsoft Word and Excel..
As a business owner and manager for 12 years, honesty, integrity and respect for my customers was
my commitment. I understand what makes an effective employee. Not only did I have employees,
but I had to be my own best employee. I was the bookkeeper, administrative assistant, marketing and
advertising manager as well as helping promote the other business in the community.
This position is a chance to use all my skills efficiently. As a travel professional for 9 years,
administrative assistant duties were part of the required skills to effectively do my job. I worked for
both private and corporate travel departments serving as the travel department manager and travel
professional with extensive experience working with the public as well.
Sincerely,
Bernice (Bunny) Henningsen

RESUME

Bernice Henningsen
1318 Lewis St., The Dalles, OR 97058
Home: 541-296-5987 Cell: 209-352-1236
bearclover@gmail.com
Summary
As a committed and motivated administrative assistant, I possess exceptional customer service, strong
computer and problem solving skills, a strong work ethic, organization skills, professional demeanor
and great initiative. My extensive experience and college education have provided me with the tools
needed to excel in this position
Education
Columbia Gorge Community College
The Dalles, OR, USA 2011-Current
Study emphasis: Accounting and Administrative Assistant
Member of Phi Theta Kappa Honor Society.
Portland Community College 2013- Current
Portland, OR, USA
Currently taking classes for completion of an AAS Administrative Assistant Professional which will be
concluded September 2014. Classes include Dreamweaver and Human Resources Management.
Degrees earned: Associates Degree in Accounting
Highlights
 Microsoft Office Word, Excel, Publisher,
Access and PowerPoint (with advanced
classes in Excel, Word)
 QuickBooks
 Website Management
 Creative problem solving

 Database Management
 Customer Service
 Employee training and development
 Organizational skills
 Travel planning and administration
 Type 70+ WPM
Accomplishments
 Coordinated and implemented a yearly sales event with ten other quilt shops, serving as
treasurer and advertising coordinator for five years.
 Owned and operated a gift and fabric store in a tourist town for twelve years.
 Served as a director on my local Chamber of Commerce.
 Initiated the first quilting guild.
 Designed a shopping and informational website for my store.
 Implemented a reorganization of the reference section at the local college library to make
textbooks more accessible to students.
 Organized a give-a-way shelf at the college library for withdrawn library books instead of
recycling or destroying them.

 As a travel consultant was proficient in three airline reservation systems and served as an airline
computer trainer for a temporary staffing agency servicing the travel industry.
 As part of a hobby creating and selling upcycled thrift store clothing, I am constantly updating
my knowledge of web design, Search Engine Optimization, and social media. My original fashion
designs have been featured twice in Altered Couture Magazine.
Experience
Columbia Gorge Community College June 2014- current
Office Assistant to Student Services
The Dalles, OR
Duties include:
 Updating student records in Access, Excel and college database software
 Prepare mailings
 File Documents
 Greet the public and make and answer phone calls
 Provide general information and any other office tasks as needed
Columbia Gorge Community College September 2012 to June 2013
Library Student Assistant
The Dalles, OR
Duties included:
 Processed and organized new book purchases.
 Assisted students with computer problem solving, research, and general library needs.
 Processed library books
 Utilized Microsoft Publisher, Excel and Word as needed by the head librarian.
Rowe and Deming March 2013 to April 2013
Accounting Intern
The Dalles, OR
Duties included:
 Assisted the administrative assistant logging clients into the firms scheduling software.
 Organizing and scanning client documents into virtual file cabinet software.
 Processed bills at completion of tax preparation.
 Check book and credit card reconciliations for bookkeeping client.
 Created depreciation tables for client.
 Used Excel to organize client's monthly expenses for firm.

Bunny Rose & Co April 1998 to October 2010
Owner/Manager
Groveland, CA
Experience included all areas of retail store management including:
 Designed and maintained a shop ecommerce site and blog.
 Managed store books with QuickBooks.
 Organized and coordinated statewide sales events with other store owners.
 Trained new staff.
 Created and managed store promotions and advertising.
 Liaison to event graphic designer and printer for all outreach advertising.
 Responding to customer and vendor phone calls and emails.
 Assisted customers with purchase requirements.
 Inventory management.
 Appeared on camera for an online quilt show (www.thequiltshow.com) displaying new products
to the viewers.
Various companies throughout the San Francisco Bay Area, CA April 1979 to June 1988
Travel Professional
Travel professional serving private and corporate travel departments. Also worked for a travel agency
staffing company assisting numerous corporate and private travel departments,
Companies I provided temporary services include:
 Bank of America
 Wells Fargo
 American Express Travel
 Gallo Wines
 CSAA (California State Automobile Association)
 FMC Corporation
I was the new hire trainer for three different airline reservations systems and relief office manager for
various travel agencies.
Duties included:
 Coordinated international and domestic business and vacation travel arrangements for
customers and corporate employees.
 Negotiated business travel rates at hotels and car rental companies.
 Oversaw the corporate travel expense charge card program for all company employees and
staff.

LETTERS OF RECOMMENDATION

2/19/2012
To Whom it May Concern,
RE: Bunny Henningsen
Please allow me a few minutes to tell you about a woman I met over 8 years ago,
Bunny Henningsen. When we arrived in Groveland, Bunny was one of first of our
small local businesses that reached out to us and introduced us around Groveland,
helping us get our feet wet in town and instrumental in introducing us to those people
who would eventually become our restaurant customers. Bunny's endorsements not
only taught us what a big heart Groveland has, but brought Bunny and her little
business all of our referrals. This shows that Bunny is certainly a wise woman when it
comes to building and growing a business. She also has great people skills.
In all the years we worked across the street from each other Bunny remained true to
her customers and neighbors, staying open late, opening early for those special
requests and opening extra days when it benefitted the whole town. We wish Bunny
and her fabric shop were still here for us. I have always enjoyed sharing a cup of
coffee in the wee morning hours with Bunny and miss those days.
It is unfortunate that Groveland did not grow economically or in population, as Bunny
would still be here had the our financial world not taken the turns it has. We wish
Bunny the best in whatever endeavors she takes on and know that her dedication to
success will put her right at the top of her class. Please give your strongest
consideration to Ms. Henningsen's application, not only do we feel she deserves it,
but she will make you very proud of your endorsement of her!
Lynn Upthagrove,
Owner,
Hotel Charlotte
18736 Main Street, PO Box 787
Groveland, CA 95321
Phone (209) 962-6455
Website www.hotelcharlotte.com
Follow us on Facebook! www.Facebook.com/HotelCharlotte

CERTIFICATES
AND
ACHIEVEMENTS

CLASS PROJECT SAMPLES

CREATED IN ADOBE DREAMWEAVER CS6 FOR CLASS PROJECT

Brochure designed in Publisher
(side one)

(side two)

PERSONAL-INTERESTS

With my upcycled clothing design business, I am constantly in learning mode.
Managing a website business is so much more than just the product you are trying
to sell. I am learning Search Engine Optimization, better photography techniques,
and improving my product descriptions. Other important areas come in to play
such as social marketing and customer service. All these skills easily translate into
any professional position I might have.
You can view my efforts here:
www.Curiousorangecat.etsy.com
And my blog:
Curious Orange Cat Blog
My current goal is to learn Photoshop so I can enhance my photos better.

ONE OF FOUR ARTICLES SUBMITTED AND PUBLISHED IN ALTERED COUTURE
MAGAZINE
AUGUST 2014 ISSUE

Career portfolio for bernice henningsen

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