1. FRANCISCO GUZMAN
18209 Towne Ave, Carson, CA 90746
Cell: (562) 346-4502 Email: cizco962@gmail.com
OBJECTIVE
To achieve a career to apply motivational and teaching skills gained through previous
experience while continuing professional growth and education.
QUALIFICATIONS
● Over 6 years running two separate retail stores, hitting profitable targets set by the
company.
● Extensive experience As a New York Life Insurance Agent I have helped families
protect their most valuable assets: their income and time. I work with people one
on one to educate and plan for the financial future. I take into consideration their
budgets, needs, and goals to help address every aspect giving them peace of mind
that they are protected financially.
● Over 12 years experience delivering excellent customer service in different retail
environments.
EDUCATION
● Bachelor of Arts in Psychology, California State University, Dominguez Hills
Carson, California, May 2016
● Some College Coursework Completed, Psychology, El Camino College,
Torrance, California
WORK EXPERIENCE
● Retail Sales Associate
December 2014 - present
Home Depot | Gardena, California
● Providing excellent customer service and thinking of customers first
● Ask qualifying questions about the current project they are working on
● Recommending other products or services that may be beneficial to the
them.
● Sales Associate (Seasonal)
November 2014 - present
Macy's, Inc | Redondo Beach, California
● Up-selling
● Customer Service
● Merchandising
● Assist Vendors and/or Senior Associates
● Insurance Agent
October 2013 - July 2014
New York Life Insurance Company | Long Beach, California

2. ● Assist in 401k Rollovers, Distribution, Planning of Investment
● Estate Planning
● Asset Wealth Management
● Portfolio Management
● Retirement Planning
● College Funding Planning
● Insurance sales
● Sales Manager
December 2001 - August 2013
RadioShack | Lawndale, California
● Running a profitable and well maintained store
● Managing assets
● Training employees on customer service and store maintenance
● Holding employees accountable for performance using consistent reviews.
SKILLS/LANGUAGES
● Microsoft Excel - Proficient
● Word Processing - Expert
● Sales - Expert
● Training - Proficient
● Customer Care - Expert
● Retail management - Expert
● Time Management - Expert
● Financial Planning - Proficient
● Insurance sales - Proficient
● English & Spanish (fluent written and verbal)