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Tracking mCommerce’s MOST WANTED with special guests Monitus.net & Titanium-Jewelry.com
Presenters ,[object Object],[object Object],[object Object],[object Object]
Discussion Overview ,[object Object],[object Object],[object Object],[object Object],[object Object]
Whether or not you need a mobile friendly website.
Long Term mCommerce Growth
Mobile   Challenges ,[object Object],[object Object]
 
Mobile Traffic in Google Analytics Who are these  mobile  visitors? What if an increasing number of customers want to interact with your site via a mobile device? Need to pay attention to channel preference.
Mobile Traffic in Yahoo! Web Analytics Create a custom report and bookmark it
Mobile Traffic in Yahoo! Web Analytics
Baseline Metrics Strong growth –  year over year
Baseline Metrics iPad from 0 to ....
Who are these mobile visitors? 5% of total traffic and they buy!
Segment mobile traffic You  segment  in order to learn if mobile visitors are different that regular visitors
Segment: Conversion Rate Do you need a mobile optimized site?
Segment: By Source Are traffic sources different? Do the same thing for Keywords, pages viewed, goals... Are mobile visitors able to reach their goals?
How you are losing the most important data.
A word of caution for Yahoo! Store On a Yahoo! Store - there is no automatic redirect on the server level (unlike Best Buy) Redirect has to be done with JavaScript code on the landing page. For usability you want the redirect to happen as fast as possible
Problem is that redirect happens  before  the web analytics tag fires and would lose referrer information! This is the same issue with AB testing. If you are in the B group you want the redirect to happen before A is displayed.
Are you losing referrer info? Go to  Hostnames  report and click on the mobile domain
Segment Hostname by Keyword or Source If you see  (not set)  or your main domain you are losing referrer info
How to review and test a mobile website using a browser.
Tip: How to view mobile sites without a mobile device Get  Safari  Browser - Mac or PC
Tip: Turn on  Develop  menu
Tip: And change  User Agent
Tip: Now the mobile version should show up Use this to quickly check who has mobile sites and how they work and get ideas
What does your site look like in mobile search?
The best way to capture mobile sales.
Deliver a Mobile Experience ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
How several merchants are succeeding with mobile.
WorldSoccerShop.com
WorldSoccerShop.com ,[object Object],[object Object]
Other Mobile Observations ,[object Object],[object Object],[object Object],[object Object]
Titanium-Jewelry.com
Titanium-Jewelry.com Regular Site Mobile Site
Titanium-Jewelry.com ,[object Object],[object Object],70% Increase .41% .24% Conversion Rate 59% Decrease 28.2% 68.8% Bounce Rate 77% Increase 3:41 2:05 Time on Site 90% Increase 4.44 2.33 Pages/Visit After Before KPI
Questions & Answers
Special Offer ,[object Object],[object Object],[object Object],[object Object]

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Tracking mCommerce’s MOST WANTED