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FARAZ KHAN
CONT # +92-300-2344344 , +971-50-2528895
EMAIL @ :fkfaraz28@gmail.com
Career Objective:
To succeed in an environment of growth and excellence and earn a job which provides job Satisfaction
and self development, also help me to achieve personal as well as organizational goals.
Skills :
 Merchandising  Sourcing  Product development  Sales management  Customer Service
 Time management  Target Costing  Forecasting Store Management. Product Analysis
Experience & Job Responsibilities 13 years + :
Artistic Milliners Pvt Ltd - Nov 2015 to date
Executive Process Control
 Policy & Procedure Implementation.
 Audit Management.
 Evaluate the soundness , adequacy and effectiveness of internal controls.
 Examine documentations.
 Identify ongoing compliance issues, process weaknesses and inefficiencies.
 Manage to follow up on corrective action plans.
Nishat International LLC -UAE Nov 2013 – Nov 2015
Retail Merchandiser/ Outlet Manager
 Selection, purchase and distribution of merchandise to all outlets in UAE.
 Managing shop, sales, staffing and handling customers and solving mall management
related issues.
 Replenishing all stores according to the demand.
 Focus on sale and product Analysis.
 Troubleshooting customer complaints.
 Fully involved in end to end cycle of orders and successfully managing on time.
 Stock management and target achievement.
Avery Dennison –Pakistan Pvt Ltd- May 2008-July2013
Executive Customer Service
 Being a senior customer service officer I was responsible for complete execution of
orders for customer such as Macy’s, Sears , M&S, Tesco, Target, New look,
George, BedBath etc.
 Answering customer inquiries on product availability, prices, delivery times, and the
status of orders so that we meet customer's satisfaction.
 Intercompany interaction.
 Order booking in Oracle, generating the Performa invoices, master scheduling and working
on different areas using Oracle.
 Creating layouts on VIPS (Virtual integrated processing system) and working on
complete data with all specs provided by the customer to get the production files.
Lucky Textiles Mills- Pakistan Jan 2004 - April 2008.
Merchandiser
 Business Development & Marketing.
 Merchandizing: Material Consumption and calculations, Lead-time Management, Order
execution and merchandize procurement on time, Sampling and new developments, Design
development.
 Bridging the gap b/w Marketing, Production, Planning and Senior Executive Management /
Board of Directors by making a suitable flow of communication.
 Product development: Conducting trails on new developments for Heimtex sampling and short
show.
 Conflict resolution facilitation and business Negotiation: Conducting meetings with the
customers to think, talk, listen and learn about the issues and options.
 To study the various textile problems related to pre-treatment, dyeing, printing, finishing
and working on the suitable solutions to reduce the fault occurrence rate.
Rajby Industries -Pakistan Nov 2002 – Dec 2003.
Asst. Manager Import
 Selection of well Reputed Sources.
 Quality Assurance and Timely Delivery of all Materials.
 Procurement according to PPC plan.
 Rate Approval with comparison statement.
 Clear understanding along with supplier and internal management.
 Communication with buying agents.
 Arrangements of accessories.
Joe’s Fashion - Pakistan Feb 2001 – Oct 2002.
Asst. Manager Marketing & Procurement
Merchandising and Procurement:
 Corporate Planning and Implementation.
 Efficiency Analysis.
 Monitoring of all Accessories (Local ‘n’ Imported).
 Tracking and reporting system.
 Target Monitoring and Feedback System of all departments.
 Co-ordinate between marketing ‘n’ Production department.
Scholastics:
Qualification Board/university Year
B.COM Karachi University. 2000
Intermediate ( Commerce) G.D.S.C. College, Gulshan Iqbal, KHI. 1998
Matriculation (Computer Science) Dehli School. 1996
Certifications:
Certification Institute Passing Year
Supervisory skills program Avery Dennison Paxar Pakistan. 2012
Grooming & Etiquettes for customer care staff Pakistan society of training &
development
2010
Computer Understanding:
M.S.Office
Internet Applications,
Oracle,
GOS
VIPS.
PersonalDetail:
Nationality: Pakistani
Religion: Islam
Passport# KF4103532

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FARAZ KHAN CV

  • 1. FARAZ KHAN CONT # +92-300-2344344 , +971-50-2528895 EMAIL @ :fkfaraz28@gmail.com Career Objective: To succeed in an environment of growth and excellence and earn a job which provides job Satisfaction and self development, also help me to achieve personal as well as organizational goals. Skills :  Merchandising  Sourcing  Product development  Sales management  Customer Service  Time management  Target Costing  Forecasting Store Management. Product Analysis Experience & Job Responsibilities 13 years + : Artistic Milliners Pvt Ltd - Nov 2015 to date Executive Process Control  Policy & Procedure Implementation.  Audit Management.  Evaluate the soundness , adequacy and effectiveness of internal controls.  Examine documentations.  Identify ongoing compliance issues, process weaknesses and inefficiencies.  Manage to follow up on corrective action plans. Nishat International LLC -UAE Nov 2013 – Nov 2015 Retail Merchandiser/ Outlet Manager  Selection, purchase and distribution of merchandise to all outlets in UAE.  Managing shop, sales, staffing and handling customers and solving mall management related issues.  Replenishing all stores according to the demand.  Focus on sale and product Analysis.  Troubleshooting customer complaints.  Fully involved in end to end cycle of orders and successfully managing on time.  Stock management and target achievement.
  • 2. Avery Dennison –Pakistan Pvt Ltd- May 2008-July2013 Executive Customer Service  Being a senior customer service officer I was responsible for complete execution of orders for customer such as Macy’s, Sears , M&S, Tesco, Target, New look, George, BedBath etc.  Answering customer inquiries on product availability, prices, delivery times, and the status of orders so that we meet customer's satisfaction.  Intercompany interaction.  Order booking in Oracle, generating the Performa invoices, master scheduling and working on different areas using Oracle.  Creating layouts on VIPS (Virtual integrated processing system) and working on complete data with all specs provided by the customer to get the production files. Lucky Textiles Mills- Pakistan Jan 2004 - April 2008. Merchandiser  Business Development & Marketing.  Merchandizing: Material Consumption and calculations, Lead-time Management, Order execution and merchandize procurement on time, Sampling and new developments, Design development.  Bridging the gap b/w Marketing, Production, Planning and Senior Executive Management / Board of Directors by making a suitable flow of communication.  Product development: Conducting trails on new developments for Heimtex sampling and short show.  Conflict resolution facilitation and business Negotiation: Conducting meetings with the customers to think, talk, listen and learn about the issues and options.  To study the various textile problems related to pre-treatment, dyeing, printing, finishing and working on the suitable solutions to reduce the fault occurrence rate. Rajby Industries -Pakistan Nov 2002 – Dec 2003. Asst. Manager Import  Selection of well Reputed Sources.  Quality Assurance and Timely Delivery of all Materials.  Procurement according to PPC plan.  Rate Approval with comparison statement.  Clear understanding along with supplier and internal management.  Communication with buying agents.  Arrangements of accessories.
  • 3. Joe’s Fashion - Pakistan Feb 2001 – Oct 2002. Asst. Manager Marketing & Procurement Merchandising and Procurement:  Corporate Planning and Implementation.  Efficiency Analysis.  Monitoring of all Accessories (Local ‘n’ Imported).  Tracking and reporting system.  Target Monitoring and Feedback System of all departments.  Co-ordinate between marketing ‘n’ Production department. Scholastics: Qualification Board/university Year B.COM Karachi University. 2000 Intermediate ( Commerce) G.D.S.C. College, Gulshan Iqbal, KHI. 1998 Matriculation (Computer Science) Dehli School. 1996 Certifications: Certification Institute Passing Year Supervisory skills program Avery Dennison Paxar Pakistan. 2012 Grooming & Etiquettes for customer care staff Pakistan society of training & development 2010 Computer Understanding: M.S.Office Internet Applications, Oracle, GOS VIPS. PersonalDetail: Nationality: Pakistani Religion: Islam Passport# KF4103532