1. 24855 Kerry St.
Hempstead TX, 77445
832-361-4581
Stevetorres53@yahoo.com
JENNIFER TORRES
OBJECTIVE
I am looking for a company that I can start a career with, an organization that will utilize my
MANAGEMENT, SUPERVISION & ADMINISTRATIVE skills to benefit mutual growth and success. A
full time position in an environment that offers a greater challenge, increased benefits for my
family, and the opportunity to help the company advance efficiently and productively.
SKILLS &
ABILITIES
Administrative manager for last 3 years.
Retail sales experience for the past 6 years.
Car sales experience for 7 years.
Maintain time schedule of myself and employees.
Skills to provide training and orientation for new staff.
Capability to supervise other staff.
Microsoft work
Microsoft Excel
Kronos Software
Kitchen Cabinet Design 20/20
MNTP- Management training program graduate December 2010
HazMat training completion – January 2009, Annual Recertification,.
Power Equipment Certification – forklift, reach truck, and order picker – January 2009.
Annual Recertification
EXPERIENCE
LOWES COMPANY INC. 01/09-5/15
ADMINISTRATIVE ASSISTANT STORE MANAGER
Jan 2012 to May 2015
Primary responsibility was to ensure the store stayed profitable by making sure sales and
expenses were in line with company goals and forecasted numbers.
DAILY JOB REQUIREMENT
Look over financials to ensure the store is meeting and exceeding forecasted numbers
making sure the store is profitable. Coming up with strategic plans to ensure any area of
financials that were not meeting forecast numbers improve within the next month.
Pay bills, reconcile, and approve any spending making sure they were billed through the
correct account.
Oversee the Installation process ensuring customer are being taking care of in a timely
manner. Approve installation job folders ensuring contracts and invoicefrom installer are
correct and paying installers for their service to Lowes.
Make sure potential new customer are followed up with through an order management
system. Make contact with customers that have purchased product but have not picked
up the product within 30 days of purchase. Handling any customer complaint within a
timely manner to ensure the customer is taking care of.
Oversee the cash office and approve daily deposits.
Setting schedules and approving time off for employees. Ensuring scheduled hours reflect
forecasted hours.
Make sure a down stocking and pricing programs are intact to make shopping for
customers easier and to make sure the inventory level is correct.
2. Page 2
DEPARTMENT MANAGER
Jan 2011 to Jan 2012
Primary responsibility was to ensure the department meet and exceeded company goals and
forecasted sales and to keep the department at company standards.
Daily Job Requirements
Follow an impact model to provide great customer service. Initiate contact, make
assessment, provide assistance, add on sales, close the sale, Thanks the customer.
Motivate the employees to keep a sales driving culture and ensure they follow the impact
model.
Ensure the department makes the sales set forth by the company.
Ensure the department standards are in line with the company’s expectations. Meaning
the planograms are set, priced, and cleaned.
Ensure inventory levels are correct by completing cycle counts on various product
weekly.
SALES SPECIALIST
Jan 2009 to Jan 2011
Primary responsibility was to assist customers with flooring, cabinets, windows,
doors, and appliances. From start to finish of their project.
Daily Job Requirements
Work the Impact model previously stated as a department manager.
Follow up with customers using an Order management system.
Make sure product is clean, priced, and merchandised for customers.
LAWRENCE MARSHALL CAR DEALERSHIP 04/00-12/07
CAR SALESMAN
April 2000 to December 2007
Primary responsibility was to assist customers with their car buying experience
from start to finish.
Daily Job Functions.
Sale, Sale, Sale.
EDUCATION
HEMPSTEAD HIGH SCHOOL
High school diploma May 2000
Prairie View A&M University
Studied two semesters
REFERENCES
Kim Beltran - Assistant Store Manager
832-795-3412
Seth Howard – Store Manager
405-512-1724
Penelope Young – Loss Prevention Manager
318-453-9833
Tanya Bertram – Human Resource Manager
903-717-0027
