1. 10385 51st Place
Plymouth MN 55442
Phone: 763-557-7376
E-mail: IvensME1@comcast.net
Elizabeth A Ivens
Objective I want to secure a position within the organization that will challenge and utilize all skills and knowledge I
have attained through education and comprehensive experience in all areas of the business processes and
departments allowing for in depth understanding of organizational cross functional dependencies.
Experience
2006-2013 Syngenta Seeds, Inc. Minneapolis, MN
Business Process Management/Analyst
· Manage 3rd party project management resourcing, allocate discretionary resources across all commercial
groups
· Manage data and process integration between multiple systems.
· Monitor and report on process and data integrity.
· Manage projects/programs to implement relevant system development
· Report External GMO Audit results and analysis.
· Managed Cross Functional Areas ( HR/P&S/CF)
· Train colleagues on change methodology
· Manage business process mapping and exceptions to GSM
· Engage with regional leaders to understand and influence the business strategy.
· Provide process leadership and expertise in order to challenge, support, enable and improve business
performance.
· Create and maintain regional location maps.
· Identify changing business needs that may to needed process improvements or change
· Collaborate with Global business consultants to ensure consistent and efficiency in process
· Ensure programs and projects are in line with business strategy
· Drive implementation of strategic direction for process areas
· Support early idea and design phase of projects
· Provide feedback to Service Managers o performance and areas for improvement
· Single point of contact for stakeholders on program, project and process activities
· Build process knowledge base across business
2004-2006 Syngenta Seeds, Inc. Minneapolis, MN
Manager, Customer Segmentation
· Manage customer/end user behavioral and value segmentation and reporting.
· Manage data integration between multiple systems.
· Manage data maintenance and data integrity.
· Manage department budget,

2. · Manage and implement relevant system development
· Manage Target Marketing Campaigns
· Provide financial and analytical support to Marketing Team
· Improve business performance based on complete understanding of Marketing Programs and Discount
structure.
· Provide oversight and direction for process of tracking and monitoring marketing plan and marketing program
spend.
· Work with Customer Marketing team and Program Management in setting KPIs and metrics for campaigns
based on growth and revenue goals.
· Provide financial support and direction in managing pricing and discounts.
· Monitor discounts and provide analysis of risk and exposure
· Recommend program design improvements for both value and internal efficiency.
· Provide financial counsel and support to the Customer Marketing team regarding program design &
enhancements, departmental expenses and budgets, including forecasting.
· Assist in projects managed or led by the Customer Marketing management.
· Provide feedback to relevant stakeholders on discount spend
· Provide financial review of program spend proposals across business.
· Monitor the grower/retailer discounts during the year and anticipate the direction of the performance indicators
while keeping management informed.
· Manage Advertising and Promotion budget build, commitments, and financial reporting.
· Explore system/process improvement in program/discount area and resolve issues.
1998-2004 Novartis/Syngenta Seeds, Inc. Minneapolis, MN
Manager, Database Administration
· Manage data integration between multiple systems.
· Manage data maintenance and data integrity.
· Manage budget, define and implement relevant system development.
· Engage leaders to understand and influence business strategy.
· Provide process leadership and expertise in order to challenge, support, enable and improve regional
business performance
· Identify changing business needs that may lead to the requirement for change or improvements to processes
in the region
· Collaborate with Global Business Process Consultants to provide a regional view in the creation of a 3 year
process improvement roadmap
· Ensure the future set of programs/ projects are prioritized by regional business leaders and mapped against
the business strategy
· Drive the implementation of the strategic direction for each of the process areas together with regional
stakeholders
· Support the early idea and design phases of regional projects
· Ensure the global approach to business process management is firmly embedded in the region
· Provide feedback to interdependent team Managers on the performance of processes - identify gaps and
areas for improvement
· Act as single point of contact for stakeholders to receive information on programs, projects and process
activities

3. · Build process knowledge across the business community.
· Lead, manage and motivate the team of data processors – give direction, guidance, coaching, support and
performance management
· Drive collaboration with functional teams in the organization
· Own and manage Master data services and client engagement
1996–1998 Novartis/Syngenta Seeds, Inc. Minneapolis, MN
Inventory Analyst
· Coordinated development of enhanced Allocation System.
· Developed Database for Production Planning Model.
· Implemented Spreadsheet Analysis of Supply-Orders-Allocation.
· Manage and communicate supply numbers to appropriate stakeholders
· Review allocations, direct order changes, and implement allocation changes in the system
· Serve as liaison between Plant Operations, Distribution, and Customer Care to oversee and communicate
necessary order adjustments to meet financial goals and satisfy customer needs
· Work with commercial and crop teams to balance supply and demand
· Provide support through communication, reporting and data analysis the critical interface between brand,
supply planning, production scheduling and logistics to develop variety and site-specific conditioning
schedules
· Identify and utilize quality supply for different bagging and treatment strategies
· Formulate conditioning strategies to minimize inter-plant costs and facilitate on-time deliveries
· Maintain effective working relationships with other key stakeholders across functions and geographies as
required
· Ensure best use of technology to make processes effective and efficient Support special projects for
Operational Planning as necessary
1994–1996 Novartis/Syngenta Seeds, Inc. Minneapolis, MN
Cost Accountant
· Developed annual product costs and quarterly product cost estimates.
· Determined quarterly product gross margin.
· Reported monthly product sales and expenses.
· Analyzed inventory audit schedules.
1994–1991 Novartis/Syngenta Seeds, Inc. Minneapolis, MN
JR Cost Accountant
· Developed annual product costs.
· Prepared year-end inventory audit schedules and annual physical inventory.
· Analyzed monthly plant expenses.

4. 1991–1989/1989-1988 Novartis/Syngenta Seeds, Inc. Minneapolis, MN
SR Cost Accounting Clerk/Accounts Payable Clerk
· Reviewed and reported on all product related purchases.
· Reviewed and reported on all product volume activity.
· Assisted in product costing and inventory control.
· Developed detailed procedure manual for accounts payable activities.
· Disbursed expense records to correct detail accounts.
· Reconciled expense account activity.
· Prior to working at Syngenta Seeds/Northrup King, I worked for two years at Nash Finch in the Accounting and
IS departments and at Best Products for two years in the Accounting department.
Education 1997 College of St Catherine St. Paul, MN
B.A., Accounting.
Delta Mu Delta Honor Society
Additional Skills · High Degree of Experience and knowledge of SAP (ERP, CRM) system, Microsoft Excel and Access
o Uses data, logical analysis and insight to pinpoint the underlying issues
· Strong Analytic & Time Management Skills •
o Utilizes exceptional analytical skills focused on problem solving and process improvement in a rapidly
changing environment.
· Manages complex relationships across business sectors and the region •
o Exhibits strong facilitation and influencing skills to effectively engage with business stakeholders
· Quick Hands On Learner
· Self Motivated
· Innovative thinking, desire for continuous improvement
· Manages for performance – skillfully plans, organizes and monitors performance to create value and achieve
excellence in delivery
· Expertise in process design methodologies and techniques
· Expertise in Business Process Management and Value Stream Mapping
· Proven, effective written and oral communication skills.
· Lean / Six Sigma experience and knowledge of continuous improvement tools and techniques