1. DONNA MICHELLE WALKER
CONTACTINFORMATION
20037 Great Falls Forest Drive
Great Falls, VA 22066
(703) 501-3447 cell phone
Donnawalker3447@gmail.com
PROPOSED POSITION Human Resources,FSO, Business Manager/Analyst,Executive Assistant
YEARS OFRELEVANT EXPERIENCE
Over 25 years’ experience in multi-functional roles – including
Management, Business Management, HR Management, Quality
Management,/Process Improvement and Event Management- supporting
diverse businesses that include a small growth-focused federal contractor
as well as variously sized insurance companies
PROFESSIONAL CAPABILITIES
 Business Manager
 Human Resources – HR Generalist, employee relations, benefits administration including 401(k), onboarding,
conflict resolution, investigations,interviewing, background investigations,screening,interviewing,
performance plans, terminations, HRIS systemcreation and administration
 Contracts Management
 Facilities Security Officer -FSO
 Proposal Support – Content development, graphics, total compensation packages, salary surveys,logistical
support
 Lead Quality Management Representative ISO 9001:2008/9001:2015
 CMMI-Dev, v.1.3 Level 3 Internal Auditor
 Executive Assistant to the President and Executive Vice President
 Travel Coordinator
 Phase-In Contract Employee Onboarding
 Office Management
 Manage, coordinate and negotiate for major corporate events
SECURITY CLEARANCE Active Top Secret Clearance
EDUCATION/ CERTIFICATIONS/ TRAINING
 George Mason University, Business Management (24 credits to completion)
 5 years Spanish
 MS Office: Excel, Word, Publisher, PowerPoint, Visio, SharePoint, QuickBooks Accounting
 FSO
 CMMI Level 3 Internal Auditor
 ISO 9001 Lead Quality Management Representative
AWARDS
 Two time recipient of the ADNET Outstanding Achievement Award which recognizes the top 5% of annual
performers throughout the company for CMMI Level 2; achieved our first rating in a record time of one
month, and the follow-on. Level 3 designation and recertification less than 2 years later
 Recipient of the Outstanding Individual Achievement for the Presidential ADNET Excellence Award for 45-
day Phase-In of 200 employees for the company’s largest contract to date
 Received an Outstanding Achievement Award for “Jill of All Trades” for stellar performance for management
of the numerous and diverse areas of the company
RELEVANT WORKEXPERIENCE
ADNET SYSTEMS, Inc. Business Manager 2004 – Present
 Business Manager for four (4) contracts:assist Program Manageras needed
 Phase In for new contract acquisitions
 Accounts Payable, timesheets, reimbursements, vendor maintenance
 Facility Security Officer (FSO) currently managing records for 30 employees of 300 person company
 Executive Assistant to the President and Executive Vice President

2. DONNA MICHELLE WALKER
 Provide leadership and guidance as ADNET’s first and only Lead ISO Quality Management Leader for ISO
9001:2008, currently transitioning to ISO 9001:2015. Successful initial certification in 30 days.Responsible
for production and audit of over 1000 records for initial certification and successfulcompletion of all
subsequent re-certifications
 Produce and maintain: ISO Work Instructions,Quality Policy Manual, and Quality Forms, Master Document
Index
 CMMI Audit Team member since 2006
 Proposal contributor specializing in Total Compensation Package and contract Phase-In
 Corporate event planning and coordination
 Proposal support including light editing, graphics,and production
 Office Manager, coordinating all travel and meeting requirements for ADNET staff
 Producer of the quarterly company newsletter as author, editor and formatter
 Performs the duties of contract billing, contract management, and preparation of non-disclosure agreements
 Performs the duties of HR Representative for new hires and current employees
 Offer letters, conflict resolution, internal investigations,performance improvement plans,onboarding and
voluntary or involuntary terminations
 Sourcing: open positions usually filled within 30 days from date of the job posting
 Provides assistance for benefits and 401(k) administration
 Key contributorto the company’s first Employee Handbook
ReliaQuote.com Office Manager 1998 - 2004
 First employee hired for a life insurance internet startup company
 Performed all of the job duties in a fast paced,high volume, high activity environment that, in six years, went
from a two-person company to a 100 person company
 Employed for five years as HR Manager
 Employed for six years as: Executive Assistant to the President, two Vice Presidents, Management Staff, Full
Service Human Resources,Payroll and Licensing for 10 agents in all 50 states
 Performed crucial HR duties such as: Recruiter, Lead Trainer, orientation, performance improvement and
terminations, both voluntary and involuntary
 Received a Virginia Life and Health license within 30 days enabling the processing of applications while the
Principal was out of the country during the company’s infancy
 Managed a 25 employee Call Center on a daily basis and managed underwriting for all applicants
 Led unemployment arbitrations, cobra administration, benefits administration; employee handbookcreation,
vendorselection, invoice reconciliation and open enrollment
 Instrumental in transitioning ReliaQuote’s 100 employees to an HRIS and automated payroll systemin one
months’ time after the company was acquired by FISERV
Northwestern Mutual Life Insurance Executive Assistant to Top Sales Agent 1995 - 1998
 Supported Life, Health, Disability and Securities sales. Provided Executive Assistant and customerservice
support
 Served as Executive liaison to our largest client who insured 78 employees with the company’s health plan
 Assisted with enrollment, underwriting, billing questions,itemization, and reconciliation of all commission
statements for the agency’s top producing Agent seven years running
Bowers Construction Group Business Manager/Project Manager 1993 – 1995
 Served as Project Manager for all local projects
 Prepared Payroll, State tax reporting, client invoicing using Peachtree then Quickbooks, Accounts Payable
 Marketing Assistant
 Client liaison for renovation selections of flooring, lighting, appliances, etc.
 Managed employee relations and Human Resources for the company