1. SUELEAN SMITH
26912 Alta Mira St., Menifee, CA 92584
(619) 318-0311
Suelean.smith@yahoo.com
Professional Summary
I am a Facility Service Supervisor with 13 years in facility maintenance. I am a confident
professional that must be organized, detail- oriented and decisive. I am able to adapt quickly
with changing priorities. I build strong, profitable relationships with clients. I am able to
facilitate effective and efficient training while building morale with staff. I maintain a positive
attitude and a strong work ethic.
Core Competencies
 Customer Service Budget Management
 Communication Skills Time Management
 Trouble shooting Decision Making Skills
 Effective Leadership Skills Flexibility
Work Experience
Facility Service Supervisor
Jenny Craig, Inc. – Carlsbad, CA
2002 – Present
 Review financial statements, sales, and activity reports, and other performance data to
measure productivity and goal achievement and to determine areas needing cost reduction
and program improvement.
 Manage and train staff, preparing work schedules and assigning specific duties
 Establish and implement departmental policies, goals, objectives, and procedures, while
conferring with organization officials, and staff members as necessary.
 Determine staff requirements, and interview, hire and train new employees, and oversee
personnel processes.
 Monitor businesses and agencies to ensure that they efficiently and effectively provide
needed services while staying within budgetary limits.
 Operate and manage a call center that services over 390 locations including Canada
Thermal Dynamic Heating & Air, Customer Service and Data Entry 2001-2002
Echo Air, Customer Service and Data Entry 1995-2001
Education and Membership
 High School Diploma (Grossmont High School – San Diego, CA)
 HVAC Webinar Certificate of Completion
 PRSM Membership since 2010
References
Available upon request