Chelsea Hostetler is seeking a new position utilizing her customer service and hospitality experience. She has over 5 years of experience in various roles at hotels and restaurants, including front desk clerk, front desk supervisor, executive housekeeper, and cashier. She is skilled in customer service, interpersonal communication, time management, and adapting to varied work schedules. Her education includes a high school diploma and some college coursework at The Ohio State University.
1. Chelseah2012@yahoo.com 6398 Rossi Dr. Canal Winchester, OH 43110 740.304.9294
OBJECTIVES
Experienced in different areas of Customer Service; able to work in a fast paced environment and demonstrate strong
customer service and interpersonal skills.
EDUCATION
Fairfield Union High School
May 2012 College Prep/Advanced courses
The Ohio State University
August 2012-January 2014
EXPERIENCE
Dairy Queen Main St. Lancaster, OH 43130
Cashier/Drive-thru April2011 – May 2012
Assist customers, cash handling, and food prep
Max & Erma’s Memorial Dr. Lancaster, OH 43130
Hostess/Carryout Server October 2012 – August 2013
Assist customers, seat guests, answer phone to take carryout orders, food prep, operate cash register
Courtyard Easton Morse Crossing Columbus, OH43219
Front Desk Clerk/Night Audit October 2013 – February 2016
Handle guests check ins and checkouts, insure all guest’s requests are fulfilled properly in a timely manner, maintain
the hotel’s high standard of hospitality, provide the maximum quality of service to all guests, complete daily
responsibilities, reconcile guests accounts, assist other areas of the hotel when needed
Executive Housekeeper February 2015-June 2015
Scheduling, inventory/ordering, oversee twenty employees and their duties, complete daily responsibilities, fulfill
manager on duty responsibilities, organize and oversee quarterly projects, assist other areas of the hotel when needed
Residence Inn Easton ♦ Easton Loop West Columbus, OH 43219
Front Desk Supervisor April 2016-Present
Scheduling, inventory/ordering, oversee front desk staff and their daily desk duties, train all front desk staff, fulfill
manager on duty responsibilities, assist other areas of the hotel when needed
SKILLS
Excellent customer service skills, strong interpersonal skills, professional appearance and demeanor, able to work varied
shifts, quick learner, highly motivated, attention to detail, time management
CHELSEA HOSTETLER