1. drady15@gmail.com
920.740.8090
580 Harborwood Lane
Neenah, WI 54956
Dawn Rady
Streamline Leadership Process Strategy
Effectively brings
business and quality
together through the
analysis of cross-
functional impacts
and
interdependencies
within organizations.
Engaging leader
who thrives on
utilizing associate
talent to improve
corporate
performance, while
encouraging
personal growth.
Proven track record
standardizing and
implementing short-
term fixes, long-term
solutions and clean-
up efforts, as it
relates to people,
and process.
Consistently meets
metrics and budgetary
goals to key
stakeholders, tracking
and trending for the
successful
deployment of
projects.
BIOGRAPHY
 Dawn brings over 36 years of experience in healthcare
implementing strategy in organizations through leadership,
quality improvement, streamlining and solving cost waste
problems. Her vast experience in people management and process
improvement allows her teams to generate creative organizational
solutions.
 At Network Health Insurance, Dawn led 3 departments and
standardized processes to streamline the quality department,
accreditation area and Health Management. She identified and
improved over 500 business gaps related to quality. She developed
the accreditation team which increased key HEDIS measures from
a 3 to a 4.5 & 5 Star ratings, and implemented case management
services for Commercial & Medicare business to produce the highest
quality care, per the National Committee of Quality Assurance, to
improve customer satisfaction and reduce healthcare costs.
 While at Breast Centers for Affinity, she standardized processes
across 2 sites. Successfully completed Mammography Quality
Standards survey at both sites for two years running. Improved film
quality at the Appleton site, instituted a 2-day diagnosis to biopsy
for patients with breast cancer, and was instrumental in the transition
to digital mammography for both breast centers. In addition, she
organized and hosted “Evening for Women”, a community event to
educate the public and promote breast cancer awareness.
 At Mercy Medical Center, she served as a manager to
60+ healthcare professionals, providing 24 hour a day
responsibility for coordinating, directing, and evaluating the overall
operations of a BirthPlace, Pediatrics and Women’s Surgical
Services and facilitating the provision of quality patient/family care.
She coordinated the construction of and designed a new OB
facility and to the new facility
 While at St Elizabeth Hospital, Dawn identified patient and staff
educational needs. She developed and implemented an
orientation program for nursing and support staff and standardized
policies and procedures, which improved the time from hire to
productivity by 40%.
 Under Dawn’s leadership as the Asst Director of Perinatal services
at St. Agnes Hospital, she designed and planned for a new OB
unit, assisting to raise over $722,000 to offset the costs for the
unit. In addition, she was instrumental in the marketing research to
support this venture.
KEY CAPABILITIES
Organizational Behavior
 Quality Improvement
 Organizational Change Management
 Relationship Building
 Leadership
Dawn has a unique ability to produce change across
the organization, because of her ability to build
relationships and passionate belief in listening to the
user’s needs and key stakeholders’ visions for
organizational growth.
Quality Improvement
 Plan
 Do
 Study
 Act
 Follow Regulatory Standards
 Removes Barriers
 Identifies and Solves for Risk
Dawn understands the need for detail in
documentation while remaining globally focused on
the company.
Process Management
 Rapid Process Improvement
 Streamlining
 Standardization
 Cost Waste Solutions
 Short-term fixes, Long-term solutions and
clean-up efforts
 People, process and quality management.
Dawn provides collaborative cross-functional team
leadership, by implementing value-added solutions
and standardizing process.