1. Christopher L. Lynch
1479 Mills Road
Hollister, NC 27844
Email: lynch.chris91@gmail.com
Phone: 252-586-5260
Alt: 252-536-8871
SUMMARY:
I possess more than a decade years of experience in the commercial credit arena. With knowledge of
several computer applications such as SAP, SAP CRM, AS400, QAD, Microsoft Office Applications;
Intermediate and Advanced Windows Excel (V-lookup; Pivot Table). Other strengths include: multi-tasking;
ability to work independently; teamwork ethic; excellent oral and verbal communication.
OBJECTIVE:
Contribute to the overall objectives of the Accounting Department. Responsible for the integrity of
receivable information, maintaining current DSO and credit/collections, accurate recording of incoming
payments, and provide prompt/courteous responses to customer inquiries. In addition to daily
responsibilities, assist in identifying/implementing process improvements.
EMPLOYMENT HISTORY:
June 2010 - Present
Teleflex Medical Incorporated, Morrisville, NC
Credit and Collections Specialist II
· Review aging and ensure credit/collections of assigned 10m portfolio via phone and email
· Maintain past due percentages per company goals = < 1% Over 30 days and beyond.
· Ensure accurate and timely resolution of open deductions that are result of shipping
discrepancies; returns and pricing.
· Ensure timely settlement of Key customer accounts.
· Establish and maintain adequate credit limits for new and existing customers.
· Maintain strong relationships with sales, customer service and most importantly customers
· Assist as requested with testing new processes.
· Communicate with Manager on new issues that impact credit/collections
· Participate in the development and review of goals, policies, priorities and procedures relating to
credit/collections
· Ensure customer inquiries both internal and external are handled in a professional and timely
manner.
· Work collaboratively within team and handle other duties as assigned
· Ensure all compliance with all controls and audit ready
2. May 2010 - July 2010
US Census Bureau, Rocky Mount, NC
Enumerator
· Locate and visit the addresses from which the Census Bureau did not receive mailed
questionnaires, in order to determine the status of each address on Census Day, complete the
questionnaire for each of the addresses.
May 2008 - Feb 2010
MBM Corporation, Rocky Mount, NC
Credit Analyst
· Review aging and ensure credit/collections of past due accounts via phone and email
· Maintain past due percentages per company goals = < 1% Over 30 days and beyond.
· Ensure timely settlement of Key Hardee’s franchise accounts.
· Maintain strong relationships with franchise owners and operators.
· Communicate with Manager on new issues that impact credit/collections
· Ensure customer inquiries both internal and external are handled in a professional and timely
manner.
· Work collaboratively within team and handle other duties as assigned
· Ensure all compliance with all controls and audit ready
April 2007 - May 2008
Teleflex Medical Incorporated, Durham, NC
Credit and Collections Specialist
· Review aging and ensure credit/collections of past due accounts via phone and email
· Maintain past due percentages per company goals = < 1% Over 30 days and beyond.
· Ensure accurate and timely resolution of open deductions that are result of shipping
discrepancies; returns and pricing.
· Ensure timely settlement of Key customer accounts.
· Maintain strong relationships with sales, customer service and most importantly customers
· Assist as requested with testing new processes.
· Communicate with Manager on new issues that impact credit/collections
· Participate in the development and review of goals, policies, priorities and procedures relating to
credit/collections
· Ensure customer inquiries both internal and external are handled in a professional and timely
manner.
· Work collaboratively within team and handle other duties as assigned
3. April 2002 - March 2007
Eaton Electrical Incorporated, Raleigh, NC
Credit Analyst
· Review aging and ensure credit/collections of 10m portfolio via phone and email
· Maintain past due percentages per company goals = < 1% Over 30 days and beyond.
· Ensure accurate and timely resolution of open deductions that are result of shipping
discrepancies; returns and pricing.
· Ensure timely settlement of Key customer accounts.
· Establish and maintain adequate credit limits for new and existing customers.
· Maintain strong relationships with sales, customer service and most importantly customers
· Assist as requested with testing new processes.
· Communicate with Manager on new issues that impact credit/collections
· Participate in the development and review of goals, policies, priorities and procedures relating to
credit/collections
· Ensure customer inquiries both internal and external are handled in a professional and timely
manner.
· Work collaboratively within team and handle other duties as assigned
· Ensure all compliance with all controls and audit ready
September 2001 - March 2002
Sony Ericsson, Morrisville, NC
Collections Specialist
Manage and reconcile portfolio base for specified customer (Cingular Wireless-AT&T). Resolve account
disputes in a timely and efficient manner. Interact with sales representative and various inter-company
departments to obtain resolution of account disputes and provide high levels of customer satisfaction.
Provide copies of invoices, statements, and proof of Delivery, pick-slips, purchase orders and
documentation necessary to resolve open past-due balances and expedite payment. This was a contractual
Assignment that was renewed 3 times prior to end of assignment.
April 1996 - December 2001
Merisel Americas Incorporated, Cary, NC
Senior Collections Representative
Monitor assigned accounts and identify all delinquent customers within the assigned regions, and initiate
timely appropriate action. Monitor aging results and recommend course of action to be taken on
delinquent accounts; negotiate payment plans and file bankruptcy proofs of claims. Resolve account
disputes in a timely and efficient manner.
EDUCATION – 1991 – Elizabeth City State University, Elizabeth City, NC
Received BS Degree – Accounting GPA: 3.0