1. Professional Experience
Danielle has over 20 years of Accounting and Office Management experience, she is a highly motivated,
detail oriented, dependable, and excels in fast paced environments. She is able to jump from AP, AR,
Payroll, Purchasing and Customer Service. She multitasks well and is highly organized with her work.
Danielle’s strength is meeting deadlines, finding solutions to problems and streamline work flow to
improve efficiencies.
Principle Areas of Practice
Danielle’s expertise in collections, including forecasting, analysis and subsequent generation of
collections effort-based performance reports. Danielle also has proven experience in inventory control
and products/supplies ordering, with direct authority for capital expenditures, vendor selection and
pricing negotiations. Throughout her work experience, she has become proficient in billing,
receivables, payables, general ledger, and account reconciliation; as well as, budgeting, forecasting,
and month/year-end close, software conversions and implementation. Her philosophy of providing
quality, conscientious customer service aimed at fostering continued customer satisfaction, confidence
and brand loyalty, both as a member of a team and in individual contributor roles.
Major Projects and Experience
Northeast Scientific Associates
Office Manager
• Handled day to day office duties.
• Processed distribution quotes, purchase orders and invoicing.
• Problem solved customer shipment issues.
• Made deposits and applied the cash.
• Calculated monthly commissions
• Prepared quotas and yearly budget.
• Communication with Manufacturer’s on status of open orders.
• Collections.
• Built reports straight from CRM program.
• Imported and exported from multiple systems to excel.
• Upgraded CRM program several times and maintained
• Reviewed blue prints to determine what equipment was needed for project.
• Audited expense reports.
• Audited income accounts and expense accounts on P & L
• Reconciliation of Petty Cash
• Reviewed and approved Manufacture’s contracts.
• Created and maintained Monthly sales reports, open order reports, pipeline reports,
commission reports and deposit reports.
• Automated sales tracking and commissions by implicating RPMS software, upgraded the CRM
software and phone system.
• Created work flow producers and forms to improve communication for Sales Representatives
and Office Manager.
• Developed work flow and producers for the distribution division.
• Assisted the General Manager, CFO and Owner on special projects when needed.
• Created and maintained marketing material and website.
• Organized quarterly sales meeting.
• Prepared a variety of presentations (including my own) for sales meetings.
Details by DeFranco
Bookkeeper
• Processed and reconsolidate credit card transactions.
• Prepared deposits and applied cash.
• Balanced checkbook daily.
• Processed Orders and created invoices
• Audited p & L
• Processed month end closings.
• Consulted in business decisions.
Major Areas of Practice
Accounts Payable
Accounts Receivable
Commission reporting
Purchasing
Invoicing
Aging Reports
Collections
Purchasing
Daily Cash Receipts
Inventory
Monthly Bank Reconciliations
Credit Card Reconciliations
Liability Reconciliations
Month End/Year End Closing
General Ledger Accounting
Analyze/Review Budget
Payroll
Blue print reading
Data Analysis
Data Entry
Excel Reporting
Industry Lines
Automotive
Marketing
Distribution
Manufacturing
Freight Transportation
Retail
Computer Applications
RPMS
ACT
Sales Force
Epicor 9
Quick Books
Quicken
ADP
Great Plain Dynamics
AutoCad
Informed
SBT
Summit
Sherpa
Sharepoint Rapid Payroll
MS-Word, Excel, Access, PowerPoint,
Publisher, and Outlook
Education/Qualifications
Bargaining with Vendors & Suppliers
How to Legally Collect Accounts
Receivable
Microsoft Applications
Eagle Institute – BSC Air Flow
Several training sessions for Baker
product included building the units.
Danielle Kittery

2. Major Projects and Experience Continued
Kenda Systems
Payroll Coordinator and Accounts Receivable Coordinator
• Processed over 200 temporary employees for payroll.
• Handled all state requests for deductions.
• Collections.
• Reconciled customer accounts.
• Prepared loan report for Bank.
Lason Systems, Inc.
Accounting Manager
• Supervised day to day accounts receivable, collections and accounts payable productivity.
• Training employees on accounts receivable and accounts payable process.
• Audited / Reconciliation of liability accounts, income accounts and expense accounts.
• Preformed month end and year end closes.
• Purchasing
• Inventory Control
• Prepared and posted Journal Entry’s.
• Investigated and approved a line of credit for new customers.
• Created multiple forms to streamline work flow.
• Assisted in annual audits by Corporate.
• Project Manager for bringing the distribution division to corporate office.
• Interviewed and hired new employees, Performance evaluations and termination activities.
• Assisted the Controller and Division Manager on special projects when needed.
Telereach Inc.
Human Resource/Office Manager
• Invoiced and delivered to customers.
• Processed payroll.
• New hire orientation.
• Built calling list for call center.
• Confirmed charge backs.
Boyle Associates
Accounts Receivable Coordinator
• Invoice Customers.
• Bank Deposits.
• Applied cash.
• Collections
• Processed credit applications.
• Helped in shipping Department.
• Assisted in purchasing and Accounts Payable.
Baker Company
Customer Service Representative
• Processed heavy load of day to day quotes, sales orders, and part orders.
• Handled customer complaints, Created RMA’s for returns and credit’s.
• Arranged for the proper service group to work with customer on solving problem.
• Worked closely with engineering and customer on special requests for different options.
CET Technology
Administrative Assistant / Traffic Controller
• Responsible for imported shipments.
• Received inventory
• Scheduled shipments for customers.
• Edited and built components for customers for vendors to use.
Major Areas of Practice
Accounts Payable
Accounts Receivable
Commission reporting
Purchasing
Invoicing
Aging Reports
Collections
Purchasing
Daily Cash Receipts
Inventory
Monthly Bank Reconciliations
Credit Card Reconciliations
Liability Reconciliations
Month End/Year End Closing
General Ledger Accounting
Analyze/Review Budget
Payroll
Blue print reading
Data Analysis
Data Entry
Excel Reporting
Industry Lines
Automotive
Marketing
Distribution
Manufacturing
Freight Transportation
Retail
Computer Applications
RPMS
ACT
Sales Force
Epicor 9
Quick Books
Quicken
ADP
Great Plain Dynamics
AutoCad
Informed
SBT
Summit
Sherpa
Danielle Kittery