1. Dallas (Rob) Berry
berry.dallas@gmail.com
(541)375-0073
http://linkedin.com/in/dallas-berry-19527a28
Objective:
Seeking a Hotel General Management position to use my education and experience increasing productivity
and enhancing revenue by training and coaching my team to deliver superior customer service in all
departments.
Qualifications:
● Develop and execute strategies and tactics that will result in achievement of our budgeted revenue
and profit goals.
● Aggressively pursue revenue goals, effectively utilize yield management and revenue maximization
tools.
● Analyze service and quality issues, identify training needs, ensure implementation of training
programs to optimize results, and adhere to the company’s training guidelines and policies.
● Provide leadership support and direction to the sales and revenue management teams, take an
active role in the preparation and implementation of the hotel’s Annual Marketing Plan, make sales
calls to key accounts, and capitalize on all revenue opportunities.
● Motivate, coach, and train team members, set goals and hold team members accountable, and
provide appropriate feedback, rewards, and recognition.
● Demonstrate high level of integrity while taking ownership of personal and team actions,
communicate effectively, promote collaboration, nurture a positive, professional work environment,
and adhere to the company’s policies and procedures.
● Develops and executes aggressive long and short range financial objectives to meet and exceed
budgeted sales/expense goals.
● Strong computer skills in Microsoft, Google Docs, and NiteVision with the ability to learn and
implement new systems.
● Provide superior customer service experience to internal and external customers.
● Produces direct bill accounts through outside sales and relationship building.
Work History
Liberty Inn, Lincoln City, Or General Manager 05/16-11/16
Revenue Management, Managed Online Presence Hotel Website/OTA, Manage Employees, Front Desk,
PMS Change, Channel Manager Change, Ordering, Managed Renovation, Human Resource Management,
Fostered sustainable relationships with comp set and casino, Outside sales with sales director.
S&H Lodging Inc., Happy Valley, Or Revenue Manager 03/16-05/16
Group of 5 hotels. Four Best Westerns and One Independent Property. Transferred to coastal property as
GM
Rosewood Initiative, Portland, Or HR Management Volunteer 02/16-06/16
Performed Job Analysis’, Authored Job Descriptions/Specifications, Performance Review/Development
Plans, Edited Employee Handbook, and Organizational Charts.
Ramada East, Portland, Or HR Management Intern 06/15-09/15
Writing job descriptions/specifications, interview questions, evaluation metrics, and development procedures
for multiple positions. Assisted in hiring, training and terminating employees. Assisted in research for
revenue management.
2. C & B Striping and Sealcoating/Roseburg, Or Asphalt Maintenance 2009-2012
Partner CCB# 191884
Contract procurement, bidding/sales, research, supervising, customer service, conflict resolution, and
building relationships with vendors. General HR responsibilities.
B Detail LLC / Roseburg, Or Manager 1999-2009
Full service auto detailing. Fleet washing and steam cleaning business. Noxious weed stations at wild land
fire camps. Contract Procurement, hiring/firing, managing employee’s, quality control, sales, marketing,
bookkeeping, payroll, purchasing supplies, customer service (internal and external), and laboring on large
fleet pressure washing contracts with big businesses, federal and state organizations.
Education
Portland State University/Portland OR 2012-2015
Dual Major Bachelor of Science- Leadership/Management and Human Resources
Minor: Psychology
Helped to design and deliver the curriculum for a Conflict Resolution course.
Relative courses outside of degree requirements:
Community Development
Conflict Resolution
Diversity in the Workplace
Environmental Ethics
Problems and Solutions in the Environment
Consensus Building
Organizational Psychology
Honors and Achievements
TRiO SSS Student of the month January 2015
Alumni Committee for Multicultural and Diversity Center at Portland State University
Founding committee
Ford Family Scholarship Foundation Alumni Association Volunteer
ment/Hospitality degree, Marketing experience, Independent, cultivate, computer/tech savvy