1. Shane McCauley
409 French St. Charlotte, NC – 315-542-1273
smccauley25@hotmail.com – LinkedIn Profile http://www.linkedin.com/pub/shane-mccauley/67/332/a24
RESUME PROFILE:
Results oriented businessprofessional who is looking to relocate and workas a banking branch manager in the North Carolina. Candidate is a top performer with
a track record ofconsistently meeting or exceeding salesgoals and customer expectations.With 5+ yearsofleadership and managementexperience Iwill
provide direction, motivation and setan example through open communication and modeling bestpractices.
WORK EXPERIENCE:
Manager - Ponderosa Steak House - Herkimer, NY 05/2013– Present
Responsibilities:Resolve complaints,schedulestaffhours, assign duties,schedule and receive food and beverage deliveries, handle customer
orders, hire, train and manage employees,upsell and multi-task between differentpositions. Run shifts,open and close the restaurant, countand
depositall money.
Achievements:Leader in sales, head cashier, in store trainer,increased profits and customer counts with local marketing program.
Manager - Stewart’s Shops,- Ilion, NY 01/2010– 05/2013
Responsibilities:Hire, train and manage full and parttime employees.Monitor controls through auditproceduresand awareness. Communicate daily
shop numbers to districtand corporate staff. Create and execute marketing programs.Create a plan to maximizegrowth and profitability.
Achievements: Leader is sales, successfully completed manager trainee program. Increasedprofits and customer count.
Champion Bank Teller – M&T Bank– Ilion, NY 09/2009 – 01/2010
Responsibilities:Attain and exceed customer service goals by accurately and efficiently processingcustomer debitand credittransactions.
Recognize salesopportunities and refer customersto banker’sarea for new products. Follow all bank policies and procedures.
Achievements:Broke weekly and monthly sales record. Number one sellerofregular/promotional products and named Merchandising Champion.
Entrepreneur - McCauley’sCafé & Catering – Utica, NY 11/2008 - 01/2010
Responsibilities:Monitor budgetsand payroll records, Plan menus, Determine laborand overheadcosts, Manage shifts, Head Chef, handled
business accounts,Control marketing plan, Hire, train and manage employees.Control Profitand Loss, create new menuitems.
Achievements:Presidentofa S-Corporation.
Bank Teller - NBT Bank - Herkimer, NY 05/2008- 11/2008
Responsibilities:Attain and exceed customer service goals by accurately and efficiently processingcustomer debitand credittransactions.
Recognize salesopportunities and refer customersto banker’sarea for new products. Follow all bank policies and procedures.
Achievements:Metweekly and monthly sales goals.Earned star teller promotion.
Corporate Funds Controller - Bank ofNew York Mellon - Oriskany, NY 03/2006 – 05/2008
Responsibilities:To fax,file, call and processall pending debits and credits for company accounts.
Achievements:Teamleader and received a perfectattendance award.Handled accounts for all ofAmerica and Europe.
EDUCATION:
Bachelor’s Degree Business Management/Economics Graduated 12/2012
Empire State College Saratoga Springs, NY
Courses: Managerial Leadership, ManagementPrinciples,Marketing Principles, Business Ethics, Microeconomics, Corporate Finance,
Business to BusinessMarketing,Consumer Behavior, Organizational Behavior,Staffing the Organization, and ManagementInformation Systems.
Associates Degree in Business Administration Graduated 08/2007
Utica School ofCommerce Utica, NY
Courses: Computer Applications, Small BusinessManagement, and Human Resource Management, and Compensation Strategy,Statistics,
Macroeconomics, Financial Statements,Automated Accounting,BusinessLaw,Principle ofAccounting 1 and 2.
PERFORMANCE INDICATORS:
 Exerts a positive influence on others
 Demonstrates ability to motivate others to meeta common goal
 Establishes realistic budgetplans
 Employeessupervised demonstrate competence, productivity and high morale
 Creates an atmosphere in which timely and high quality communication flowssmoothly
 Directs, coaches,collaborates and delegates appropriately
 Provides on-going constructive and positive feedback
 Addresses performance problemsin an appropriate, timely manner
 Motivates others through appropriate actionsincluding reward and recognition
 Proven in getting results, team building,and deadline decision making.