This document contains the resume of Martin Storlie. It summarizes his professional experience as a Center Manager for FedEx Office from 2007 to present, and previously as a Warehouse Supervisor from 2005 to 2007. It also lists his education, including a Master's in Business Administration from City University of Seattle and a Bachelor's in Psychology from Washington State University. His qualifications include over 12 years of experience in operations management, strategic planning, improving efficiency, increasing sales growth, and team building.

1. Martin Storlie
6006 SE Gladstone St Portland, OR 97206  Phone: 503‐475‐8768  E‐Mail: martin.storlie@gmail.com
Qualifications Profile
Resourceful, hardworking, and outgoing professional powered with 12+years broad‐based leadership expertise in
operations management, strategic planning, improving efficiency, increasing sales growth, and team building.
Selected Accomplishments
 Proven track record of developing both individuals and teams to be passionate about people, service, and
profit.
 Developed two supervisors to Assistant Managers and one Assistant Manager to Manager in 2012‐2015.
 Chosen to be Subject Matter Expert for Assistant Manager development to assist in creating a strong district
bench.
 Excellent communication skills and an ability to foster strong relationships with support partners across the
organization.
 Lead individual responsible for district audit team, 2013‐2015.
 Change agent responsible for turning underperforming teams and disorganized retail centers to top
performers.
 District leader in customer service scores for outstanding customer service.
Professional Overview
Center Manager‐ FedEx Office Dec 2007 ‐ Present
Responsible for managing the overall operations of a high volume center, including supervision of multiple team
members and the administration of center sales performance, profitability, and customer experience objectives.
 Accountable for all center operations including: P&L responsibilities, monitoring labor and supply budgets,
machines, inventory, quality, and productivity.
 Oversee compliance with all Federal, State, and local laws both with personnel and shipping regulations.
 Responsible for driving successful results in regards to sales using both inside and outside sales tactics.
 Recruitment, hiring, and development of Team Members, Leads, and Assistant Managers both for the center
and district wide. Assist in the development, collaboration, and training of other Center Managers in the
district.
 Partnered with District Manager to perform monthly center visits among the district to ensure consistency and
compliance.
Warehouse Supervisor ‐ Mallory Company May 2005 ‐ Dec 2007
Responsible for maintaining receiving, warehousing, and distribution operations by initiating, coordinating, and
enforcing program, operational, and personnel policies and procedures within a small safety distribution
warehouse.
 Maintained physical condition of the warehouse by planning and implementing new design layouts; inspecting
equipment; issuing work orders for repair and requisitions for replacement.
 Controlled inventory levels by conducting physical counts and reconciling with data storage system.
 Prepared orders by processing requests and supply orders; pulling materials; packing boxes; loading vehicles.
 Completed deliveries by box truck and van to and from vendors and customers.

2.
Education
Master’s Business Administration 2011
City University of Seattle
Bachelors of Science Psychology 2007
Washington State University, Pullman, WA
HR Training and Technical Skills
Effective Interviewing Microsoft Office Suite
Performance Appraisals – Coaching & Feedback Oracle
Performance & Conduct – Disciplinary Actions Kronos
Affirmative Action Business Intelligence Software
Leave Of Absence MindShare Net Promoter
Violence in the Workplace ICMS – Recruiting software