During this session I’ll speak about things that I’ve learned being a father, a manager, a coach and a trainer, things that every leader needs to know.
- What is this? Asked the CEO.
- The audit report you requested, said John, the IT manager.
- Are you joking? Have you ever seen an audit report like this before?
- I’ll change it immediately.
- A complete waste of time and money. This shall never happen again! And then he left. John was shocked. This was the first time he had something meaningful to do in his new job. During the lunch break, he said to his good old friend, an experienced consultant in IT management:
- My first two weeks as an IT Manager … And my boss has already yelled at me. There was something wrong with the audit report and I don’t even know what … Can you review my report before I send it back to my CEO?
- Sure. I can also help you build one from scratch if you want. I’ve done many audits.
In the situation above there are at least two processes:
- How can John make the best audit report? (Hard skills)
- How can John manage this kind of conflictual situations? (Soft skills).
The second question will trigger the most important process. Is his boss going to yell again? How should John react? What can John do so that the entire organization can benefit from less violent communication? However, it is also the less obvious one to address.
This is just one typical issue I’m going to talk about.
CTO of Pentalog Group, co-founder of AgileHub and manager at Pentalog Institute, Cornel FĂTULESCU is a passionate agile coach & trainer. With an incredible portfolio in IT Services and 15 years of experience, Cornel ventures Pentalog Institute in the challenging world of IT consultancy. As an agile advocate, he optimized business value delivered within various large scale organizations by implementing XP, Scrum and Kanban. “In my opinion, involvement in agile communities is like witnessing the inevitable metamorphosis of companies continuously progressing until the educational big bang occurs”. This is mainly the reason why Cornel co-created AgileHub in Brașov, probably the most dynamic Agile IT community in Romania, where he is a very important knowledge contributor.
5. One day…
Why? You know
that is not good.
Tomorrow we are
not going to the
park any more
Today I
didn’t sleep
at noon
6. It was all about me
I’m never
going to tell
you again!
7. I always knew
• Whatever I’m doing good at work is
also good at home
• Whatever I’m doing good at home is
also good at work
• Whatever doesn’t work at my job will not
be better at home
• Whatever doesn’t work at home will not
be better at my job
8. Mediocrity
You have
almost failed the
But I’ve done biology test!
great to
Mathematics!
You should
do the same
for biology
9. Mediocrity
You are the best
programmer we
have.
Yes, I love what
I do.
Now you will
become the team
manager. It comes
with a raise.
10. Theory X VS Theory Y
My team members
are ambitious, self-motivated
and
exercise self-control
My team
members are
inherently lazy
and dislike work
11. Theory X VS Theory Y
Punishment Threat
Mistrust
Punitive
atmosphere
Highly
restrictive
supervision
Try &
Work is as learn
natural as
play
Trust
Intrinsic
motivation
Collaboration
12. How does an efficient modern manager acts like?
• Near the team
• Has a vision and goals
• Helps the team getting things done
• Communicates
• Always learning
• Mirror and a coach
• Non-violent communication
• Is helping other people to discover
themselves
13. The battle for control
Extensive control Balanced control No control
14. Empowerment
We work
agile now.
That is so
cool!
You must
have iterations
and all that…
If we could only
make our
manager
understand we
need to use TDD.
15. Responsibility
I trust you for
building the best
quality product!
We need time to
learn the new
API
No!
31. What does an efficient modern manager look like?
• Happy
• A better person every day(parent, life
partner, manager, etc.)
• Always learning
• Self-awareness
• Goes in holidays (also the team)
• Doesn’t leave the office late
• Positive thinking
• System thinking