1. Vincent Zepp
4733 Centre Ave 5K
Pittsburgh, Pennsylvania 15213
412 621 6069 h
412-488-8951 x 218 w
zeppszep@gmail.com
Work Experience
Managing Executive to the President
4/2003-5/2016 Philip Pelusi®
Philip Pelusi is a leader in the hair care industry with 13 salons in Pittsburgh, a high-end
professional line hair care products, a line of organic hair care products. Currently, I was
the managing executive in charge of daily operations for Philip Pelusi®
Professional
Products. I worked side by side with the president sourcing, designing, manufacturing and
marketing of a professional hair care line. I was responsible for direct sales to salons, direct
sales to distributors, direct sales to individual, mail order and internet clients. I worked as
liaison between the president and various aspects of media including maintaining a daily
relationship with pr agencies and media outlets. I worked with vendors and suppliers. I
also provided sales consultations for distributor reps, organize educational events,. I
supervised employees in the professional products division. Iwas responsible for client
acquisition and retention.. I functioned as a second brain for the president and assisted in a
myriad activities related to the success of the business. Strong computer skills, organizing
events and educational events and Fashion Week. A confusion specialist working in
tandem with the President.
Client Management
6/1998 - 4/2002 Pt Marketing, Pittsburgh PA,
· Report directly to President and Partners of the company to make recommendations
concerning marketing and other related issues · Responsible for implementing marketing for
the recruiting department· Responsible for providing client consultation or training on
marketing lists and database issues · Responsible for maintaining quality control within the
department · Responsible for recruiting, training and supervising marketing associates·
Responsible for creation and maintenance of client profiles · Responsible for multiple
statistical reports · Responsible for maintaining client records · Coordinate projects with
clients and recruiting managers · Responsible for input in client recruiting projects during
implementation and while in progress · Responsible for maintaining strong client relations ·
Responsible for review of Marketing Associate Call Reports for training purposes ·
Responsible for recruiting lead verification Responsible for assisting recruiting manager in
all aspects of the recruiting department · Responsible for research that will increase and
improve recruiting efforts
Telesales Supervisor
4/1995 - 6/1997 Bank of America, Las Vegas NV,
Managed in a call center and corporate office environment · Responsible for managing sales
relationships with all branches of Bank of America throughout the state of Nevada ·
Responsible for monitoring call volume and call quality · Responsible for initial training and
continuing training and education within the department · Responsible for overseeing
telephone sales as it related to bank products for businesses and individual consumers ·
Responsible for reporting to Telesales Manager the status of the department · Responsible
for recommending and implementing new procedures to improve department activity
Verification
2/1992 - 9/1994 Nishika Corporation, Henderson, NV
Verified sales information with prospective clients and provided customer support. Also did
data entry as required.
2. Education
Bachelor's Degree
Other: Non Profit Expereince.
Co-Founder-The Thomas and Dorothy Szep Foundation a 501 (c) (3) non profit literary
charitable educational organization serving as director and president.
Published author