1. Christina D. Maddox
618 West 9th Street  Wilmington, DE 19801
(Cell) 267-935-9732  Christinamaddx@gmail.com
PROFESSIONAL EXPERIENCE
PROFESSIONAL EXPERIENCE
RBS Citizens Bank, Philadelphia, PA 2004 – 2016
Executive Assistant forPrivate Bank & Trust, Commercial Banking and Human Resources
Executive Assistant for Private Bank & Trust (2013-2016)
 Supported Senior Vice President of Citizens Private Bank and Trust Department Regional Executive and 21+
staff of bankers within the department assisting with accounts $100 million in assets undermanagement
 Managed Microsoft Outlook calendars daily for 21 Senior Vice Presidents within the department.
 Coordinated and scheduled travel arrangements for 10+ Senior Vice Presidents.
 Procured office supplies for Private Bank offices in five states
 Generated Financial Industry Regulatory Authority (FINRA) reports for licensing complaint for all 55 bankers
within the Wealth Management and Private Bank department. Ensured employees are in current compliance on
their Series 7, 63, 65 and 66 securities licenses
 Administered weekly itemized travel expense reports in Necho expense systemfor senior vice staff.
 Planned, coordinated and facilitated training seminars, conferences, client appreciation events,town hall
meetings within the Mid-Atlantic market region
 Onboarding new hires and securing office and cubical space.Procure new laptop computers, docking stations
and created IT work orders for all systemaccess per authorization of department managers
 Processed corporate security clearance request which included drug testing, finger printing, Photo ID cards and
building access cards
 Published monthly department call tree list / floor warden for emergency evacuation procedures
Executive Assistant for Commercial Banking Department (2008-2013)
 Supported four Senior Vice Presidents in Commercial Banking and 1 Portfolio Manager
 Detailed travel arrangements- flights/ hotels/ dinners
 Routine typing letters memos etc.
 Procured office supplies and catering for meetings
 Facilitated in house meetings – staged and set up of conference room, ordered catering, typed itineraries and
meeting notes
 Responded all emails /calls in Senior Vice Presidents absence
Executive Assistant for Human Resources (2004-2008)
 Supported Senior Vice President of Human Resources,3 Recruiters and 2 Generalists
 Performed phone interview screening with potential new hires
 Processed HR documents such as terminations and new hire I-9 verification forms through E-Verify and posting
requisitions into Brass Rings
 Onboard new hires: secured office and cubical locations, ordered new laptop computers and docking stations,
created IT work orders for all systemaccess
 Processed corporate security clearance - drug testing,finger printing, Photo ID cards and building access cards

2. SPECIAL PROJECTS AT RBS CITIZENS BANK
RBS Citizens Bank, Financial Literacy, Community Ambassador
 Money Smart – Financial Literacy Teacher
 Taught twelve modules of financial literacy within the community to many organizations representing RBS
Citizens Bank.
 Taught other Citizens Bank colleagues to become FDIC, Money Smart Certified
 Taught financial literacy seminars under the Urban Affairs Coalition curriculum
 Taught and supervised six summer interns Financial Literacy Money Smart Modules for the college level for 5
years consecutively
Citizens Bank Annual Health and Wellness Fair
 Planned, organized and facilitated RBS Citizens Bank Annual Health and Wellness Fair consecutively for seven
years, collaborating with all vendors attending event
 Capital Budget allocated for annual event was $15,000
 Sent confirmation to employee participation in event to determine actual budgeted amount by confirming
attendance threw actual employee participation
 Negotiated with outside vendorsources to create the event
 Collaborated with vendors to provide employees with medical materials
 Coordinated with medical staff to provide nurses on site for influenza shots and biometric screening
 Achieved a 50% saving to the capital budget consecutively for seven years
Duca and Prim Law Offices, Philadelphia, PA 1999 –2004
Legal Secretary
 Assisting 32 Attorneys scheduled appointments, depositions, conferences
 Creating Briefs for court cases, taking dictation
 Performed legal research and analysis, on legal opinions
 Daily Contact with elected officials, judges, attorney, and phone screening clients
 Drafted various contracts and documents and memorandums and pleadings.
 Court Filings for criminal and medical mal practice cases
TECHNICAL SKILLS:
 Microsoft Office including Outlook
 Necho Expense System
 Oracle Database
 Sales Force Customer Relationship Management
 Lexus Nexus
 Carlson Wagonlit Travel and Expenses - Concur
EDUCATION
Certified by the FDIC Financial Literacy, Money Smart Teacher, Philadelphia, PA (2010)
Certified Meeting Planner, Temple University, Fort Washington, PA (2007)
Bachelor of Business Administration (BBA) Temple University, Philadelphia, PA (1996)