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MOLLY HEFENEIDER
7235 SW Benz Park Dr. Portland, OR 97225
(503) 307-1096 | molly.hefeneider@gmail.com
WORK EXPERIENCE:
PACIFIC NORTHWEST DEFENSE COALITION (PNDC) Portland, OR
Program Coordinator June 2010 – Nov. 2016
The Pacific Northwest Defense Coalition (PNDC) is the association for Northwest defense and security industry
businesses PNDC focuses on strengthening our members’ companies business growth, our region's economy,
and our nation's security through training, one-on-one counseling, business-to-business networking, and
advocacy.
Marketing Responsibilities:
 Website management: Edited the design/layout of site while updating content daily as well as
maintained blog posts, news updates, membership updates and event postings.
 Event Registration: Designed the layout and made edits to approximately 45 event registration pages per
year through Constant Contact and later using an industry association software product.
 Event Coordination/Prep: Organized networking events, Congressional Roundtables, tradeshows,
symposiums, and workshops (45-50 per year). Generated and updated marketing materials, event flyers
and brochures using Publisher.
 Developed and maintained relationships with our 220+ member companies to ensure satisfaction.
Data Management Responsibilities:
 CRM Data Management System (Salesforce and Memberclicks): Daily additions and updates to our data
base with over 9,000 individual contacts. This included making sure all contact and business info was
accurate within our system, as well as adding any additional info as needed.
 NWB2B: Manage and maintain over 5,000 company profiles on NWB2B, an online sourcing platform
tool that connects manufacturers with suppliers of products and services in the Pacific Northwest.
Financial Responsibilities:
 Invoicing: Tracked and sent out invoices for membership renewal as well as individual events, both
before and after the event has taken place.
 Processing Credit Cards: Processed bills and invoices for payment; oversaw the collection, record
keeping of receivables/collections; and accounted for fees and other monies collected at events.
Administrative Responsibilities:
 Office Admin Support: Duties included, but not limited to; responding to emails, answering phones,
photocopying, data entry, mailings, ordering materials, supplies, printing services and office equipment.
 Executive Admin Support: Provided direct support to our President/CEO and Program & Events
Director such as making travel arrangements, scheduling meetings, and any other requested task.
ROCKWOOD SOLID WASTE Gresham, OR
Administrative Assistant Summers 2008-2010
 Performed secretary duties such as answering phones, mailings, invoicing/billing systems, and
interacting with customers. Also set up new customer accounts and closed out old ones.
EDUCATION:
University of Montana, Bachelors of Science, Business Administration with an emphasis in Marketing
May 2010
COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Adobe PDF, Salesforce,
Constant Contact, social media websites (Facebook, Instagram, etc.)
*References available upon request

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Molly Hefeneider_Resume Nov16

  • 1. MOLLY HEFENEIDER 7235 SW Benz Park Dr. Portland, OR 97225 (503) 307-1096 | molly.hefeneider@gmail.com WORK EXPERIENCE: PACIFIC NORTHWEST DEFENSE COALITION (PNDC) Portland, OR Program Coordinator June 2010 – Nov. 2016 The Pacific Northwest Defense Coalition (PNDC) is the association for Northwest defense and security industry businesses PNDC focuses on strengthening our members’ companies business growth, our region's economy, and our nation's security through training, one-on-one counseling, business-to-business networking, and advocacy. Marketing Responsibilities:  Website management: Edited the design/layout of site while updating content daily as well as maintained blog posts, news updates, membership updates and event postings.  Event Registration: Designed the layout and made edits to approximately 45 event registration pages per year through Constant Contact and later using an industry association software product.  Event Coordination/Prep: Organized networking events, Congressional Roundtables, tradeshows, symposiums, and workshops (45-50 per year). Generated and updated marketing materials, event flyers and brochures using Publisher.  Developed and maintained relationships with our 220+ member companies to ensure satisfaction. Data Management Responsibilities:  CRM Data Management System (Salesforce and Memberclicks): Daily additions and updates to our data base with over 9,000 individual contacts. This included making sure all contact and business info was accurate within our system, as well as adding any additional info as needed.  NWB2B: Manage and maintain over 5,000 company profiles on NWB2B, an online sourcing platform tool that connects manufacturers with suppliers of products and services in the Pacific Northwest. Financial Responsibilities:  Invoicing: Tracked and sent out invoices for membership renewal as well as individual events, both before and after the event has taken place.  Processing Credit Cards: Processed bills and invoices for payment; oversaw the collection, record keeping of receivables/collections; and accounted for fees and other monies collected at events. Administrative Responsibilities:  Office Admin Support: Duties included, but not limited to; responding to emails, answering phones, photocopying, data entry, mailings, ordering materials, supplies, printing services and office equipment.  Executive Admin Support: Provided direct support to our President/CEO and Program & Events Director such as making travel arrangements, scheduling meetings, and any other requested task. ROCKWOOD SOLID WASTE Gresham, OR Administrative Assistant Summers 2008-2010  Performed secretary duties such as answering phones, mailings, invoicing/billing systems, and interacting with customers. Also set up new customer accounts and closed out old ones. EDUCATION: University of Montana, Bachelors of Science, Business Administration with an emphasis in Marketing May 2010 COMPUTER SKILLS: Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Adobe PDF, Salesforce, Constant Contact, social media websites (Facebook, Instagram, etc.) *References available upon request