Resume

1. Nancy Burns
29A Camille Rd
Revere, Massachusetts 02151
nancyburns@comcast.net
781-405-7844
Objective:
To obtain a position using my financial service experience, corporate anti-money
laundering, risk and fraud analysis background as well as my operational and
administrative skills with opportunity for growth.
Summary of Skills:
 Knowledge of the procedures of money laundering crime and Terrorist Financing act.
 Excellent computer public/internet research ability.
 Skilled in working with customized financial applications and databases.
State Street Bank and Trust, Boston, MA (Contractor for Randstad Professionals)
October 2015 – Present
KYC Professional
 Prepared and analyzed data for a KYC Transformation project to bring Accounts up
to 2015 KYC standards for implementation of a new KYC housing system.
JPMorgan Chase, Boston, MA, June 2015 – September 2015
KYC/AML Treasury Associate
 Prepare and Analyze all KYC documents for all client on the Alternative Investments
Services business. Ensure Documents are in good order and up to date.
 Facilitate additional projects related to the ensuring the compliance of all KYC and
OFAC information related to clients.
 Conduct AML assurance for all monitory wire transaction.
 Process all wires and reconcile all corresponding trades.
State Street Bank and Trust, Boston, MA (Contractor for Randstad Professionals)
November 2014 – May 2015
Anti-Money Laundering Investigator
 Analyze transactions deemed questionable.
 Research individuals and corporations both domestic and in high risk jurisdictions in
attempt to mitigate money laundering concerns.
Fidelity Investments, Boston MA, June, 1999 – November 2014
Risk Management/Anti-Money Laundering Analyst
 Adverse media analysis – Analyze current adverse public and industry information that
may potentially relate to related firms and clients. This functionality is intended to prevent

2. reputational and financial risk. Reports are received through an in-house proprietary
database disbursed from a third-party vendor and analyzed to identify potential hits linked
to subject matter such as terrorist financing, money laundering and Medicare fraud among
numerous other risk typologies.
 Identify unauthorized transactions, fraud, forgery, elder abuse, and suspicious money movement by
monitoring daily reports or by referral to prevent monetary loss to Fidelity or its customers. Provide
assistance to customers who have had their accounts subject to compromise and take appropriate
measures to recover any losses.
 Coordinate Research, Branches, Phone sites, Custodial banks, Corporate Security and
Other Financial Corporations to obtain information, to assist in analysis of potential
fraudulent activity, inform and educate of high risk situation and re-obtain lost funds.
 Develop and create tracking and reporting procedures as well as policy and procedure manuals.
Fidelity Investments, Boston, MA, April 1996 – June, 1999
Associate Trainer
 Manage, Prepare and facilitate educational seminars pertaining to internal and industry products
and services.
 Manage, Prepare and facilitate new hire training classes for Fidelity Investments’ internal computer
applications.
Fidelity Investments, Boston, MA, October 1993 – June, 1999
Customer Service Representative, Investor Cash Management Services
 Analyze and resolve high dollar amount transactions, discrepancies and adjustments to meet bank
and vendor deadlines.
 Educate phone sites, customers and processing units regarding Fidelity Investments’ banking
policies.
Fidelity Investments, Boston, MA, April 1992 – June, 1993
Research Agent, Research Department
 Provide critical mutual fund and brokerage account information to both internal and external
customers by utilizing extensive research resources.
 Organized and prioritized workflow within a time-sensitive, production oriented
environment.
 Trained twelve representatives on research functions while simultaneously carrying a full workload
following consolidation of operations across sites.
 Act as a liaison between Fidelity Investments’ custodial banks.

3. Fidelity TempWorks, November 1991 – April 1992
 Assigned to various administrative duties.
 Gained valuable Fidelity and industry experience.
Awards
 Service Excellence Award, 2000, Y2K project analysis and testing.
 Service Excellence Award, 1997, Redesign new hire training classes.
 Service Excellence Award, 1994, Legal Project.
Various business courses at Fisher College and Northeastern University. 1990-1994
Computer and related application Skills:
Microsoft Word, PowerPoint, Excel, Outlook, Access and a variety of Fidelity’s internal applications
such
as: STARRS, X-Trac, FBSI, FDOT and IRF.
Additional research and workflow systems such as Actimize, World Check, Transunion, Lexis Nexis,
Accurint,Courtlink as well as ability to research using public source via the internet.