1. JAMES SANTIAGO
<Address>, Bayonne, NJ 07002 | T: 201-344-6903 | Email: James21santiago@gmail.com
SENIOR PARALEGAL
§ Highly motivated candidate with experience as a paralegal and documentation manager seeks to transform a
demonstrated record of professional achievement into measurable performance in a dynamic work environment.
§ Comprehensive understanding of all aspects of document review and management, with experience reviewing a broad
spectrum of court orders, letters of authorization, and other formal instructions from the IRS or state tax agencies that
direct UBS to place restrictions on withdrawals, disbursements, or transfers of funds. Also offers expertise working with
child support liens, guardianship and custodial accounts and divorce matters.
§ Proven ability to motivate teams of professionals to exceed objectives with the highest degree of competence and
professionalism.
CO RE SK ILLS A N D CO M PETEN CIES
Legal Support - Document Review - Documentation Management – Project Management – Communications
Risk Analysis – Legal Research – Staff Training – Subpoenas – Levies & Garnishment – Liens
PRO FESSIO N A L EX PERIEN CE
UBS FINANCIAL SERVICES (1990 - 2015)
Paralegal in the Subpoena, Levy and Garnishment Group (2007 to 2015)
A demonstrated record of success and achievement at this global financial services firm, marked by a series of promotions to
positions of increased influence, authority, and responsibility.
As Paralegal in the Subpoena, Levy, and Garnishment Group, fulfilled a critical role processing and producing responses to
court orders, letters of authorization, and other formal instructions from the IRS or state tax agencies that direct UBS to place
restrictions on withdrawals, disbursements, or transfers of funds. Additionally, gained experience working with child support liens,
guardianship and custodial accounts, and divorce matters.
§ Exercised accountability for directing all law office activity, including the service of subpoenas and case management
functions; responsible for the debut of policies, work flow processes, and work assignments.
§ Facilitated the flow of key information and communications between attorneys, while communicating with outside vendors.
§ Tracked all responsive documents and document retention attributes for clients from multiple departments by entering
relevant information into a proprietary software platform.
§ Engaged in extensive research into state statutes, decisions, legal articles, codes and documents in order to guide and
influence the firm’s responses.
§ Led engagement with clients over the telephone and via email messages and postal mail.
§ Contributes additional service and expertise as a Notary Public, responsible for notarizing legal documents; additionally,
drafted, signed, and certified legal documents for review by the courts.
1999 to 2007: Senior Representative, Security Audit Department
Led preparations for monthly security audits for multiple departments, while providing support to other departments by engaging
in research and backup functions. On a quarterly basis, performed counts of stocks and bonds stored in the in-house vault and
performed a monthly option count.
§ Gained invaluable expertise in different types of securities.
1995 to 1999: Senior Representative
Met the challenge of researching, tracking, and reconciling cases associated with lost or stolen securities, compiling production
reports on a daily, weekly, and monthly basis. Worked collaboratively with branches, outside stakeholders, and personnel at all
levels of PaineWebber operations.
§ Coordinated and led employee training to build competencies in core job functions; additionally, served a key leadership
role in the absence of the manager for a period of six months.
1990 to 1995: Supervisor of the Mail Room
Responsible for the receipt, sorting, and distribution of correspondence, overnight packages, and parcels to the appropriate
parties throughout the company.