1. Brittany T. Ramsey
9426 Wilson Bridge | St. Louis, Missouri
Phone: (314) 494-7884 | Email: ramsey0211@sbcglobal.net
ESCROW OFFICER/DISBURSEMENT/CLOSER/FUNDER
 Highly efficient mortgage-disbursement/escrow officer offering six yearsof experience in closing and funding conventional
and government refinances.
 Well-versed in BA Direct, Cash Pro, LandSafe Title and Closing Services, ERNST, FHA, VA, HUD, RESPA and
Regulation Z guidelines.
 Meticulous in delivering error-free documentation and ensuring compliance w ith company policies and regulatory
requirements
SKILLS
 Installing programs and printers on PCs and laptops
 10-key…45wpm
 Clerical
 Data Entry
 Exceptional problem solving skills
 Proficient customer service Skills
 Balances multiple, often changing, responsibilities and tasks
 Maintain a strong focus on making it easy for customers/clients/associates to have their needs met
 Committed to meeting the expectation and requirements of externalcustomers/clients and internalbusiness partners
 Demonstrates expertise in the subject matter and requirements of all assigned functions
 Stays up-to-date w ith trends and developments
 Adapts quickly to change
 Multi-tasking
 Maintains customer focus
 Strong w ritten and verbalcommunication skills
 Excellent organizational skills.
EDUCATION
 STLCC Community College, St. Louis, Missouri
Completedcourses in Business and Criminal Justice 8/2003 to 02/2005
 Multiple Computer based Courses taken at Bank of America
 Multiple Computer based Courses taken at Stew art Title
PROFESSIONAL EXPERIENCE
Stew art Title, St. Louis, Missouri -- Residential mortgage servicescompany
Escrow Officer/Settlement Services Spec III, 3/2008 to 2/2016
competently managed and disbursed all assigned loans, enabling fast disbursements that w erefree fromerrors and issues, daily
 Competently managed and disbursed all assigned loans, enabling fast disbursements that w ere free fromerrorsand
issues, daily
 Facilitated disbursements for conventional, FHA and VA mortgage loans.
 Served on loan-funding team that achieved 100 % accuracyrating for 2013.
 Disbursed all loans received by 4:00pm on day of disbursement.

2.  Effective prioritizing of w ork(ex: complete w ire for payoffs, receiving monies fromfulfillment and w iring funds for payoffs,
plus receipt of borrower funds as a first priority)
 Clear concise notes detailing w hy loan did not disburse
 Prompt follow up on all outstanding issues w ith disbursements
 Return w ire – review within 24 hours of receiving the w ire
 Return checks – review customer property tax status,insurance and other rebates with 3 business days
 Created an Overage/Underage on Multi-balance report daily
 Exceed the disbursing of 32 loans per day based off a 5 day w orkw eek
 Verify fundsfromfulfillment are accurate w ithin the Title Closing Systemand Gators
 Verify fundsfromfulfillment are uploaded to the correct trust account within TCS (Title Closing System) and Gators
 Verify lender instructions and HUD balance w ithin TCS (Title Closing System)
 Verify required documents are executed properly (Request to Close Credit Line, Notice of Right to Cancel, Authorization
to Disburse Proceeds, HUD Settlement Statement, Closing Disclosures, etc.)
 Auditing ledgers to assume funds are properly balanced to prevent accounting issues
 Correct information provided to receiving bank regarding beneficiary; Wire details consistently added to TCS confirming
w ire transmission
 Tax checks sent to proper counties and insurance checks sent to proper agencies w ith correct amount and due dates
 Consumer debt checks sent to borrow erfor the correct amount due
 Perform HUD and CD modifications w hen requested fromthe Lender
 Handle all return mail for the disbursement team
 Research and dispute invoices fromthe lender regarding unpaid real estate taxes and penalties
 Oversee and fulfill the requests for recording checks requested by the recording teamto send w ith the recordable
documents to the counties
 Perform deskaudits daily by ensuring all deskterminals are locked w hen associate is away and allcustomer information
is secured in a locked cabinet.
US Bank, St. Louis, MO – HR
Human Resources Rep, 5/2002 to 4/2003
Assisted Human Resources Rep w ith New Hire paperw orkand Training
 Facilitated new hire interviewsand processpaperwork for interviewer
 Gathered paperw ork, overseer fornew hire testing and training
 Contacted and scheduled potential applicants for interview sand testing
 Processed testing scores.
Licenses
 State of MissouriProducers License
 State of Indiana Producers License
 State of Maryland Producers License
COMPUTERS SYSTEMS
BA Direct, Cash Pro, Title Closing Systems (TCS), Citrix, Lotus Notes and Microsoft Office (Word, Excel, Pow erPoint, Outlook),
Gators, Citi Business Online, Chase (ITMS)