1. ERICKSON FERNANDEZ
(347) 944-4415 ▪ erickfdez@gmail.com/yahoo.com
EDUCATION
PontificiaUniversidadCatolicaMadreyMaestra(PUCMM)
Bachelor’s in Business Administration
GPA: 3.45- Cum Laude Acquired June.2006
PROFESSIONAL EXPERIENCE
FNF Group– CommonwealthLandTitleIns. Co. New York, NY
Escrow Coordinator- Accounting & Finance Dept. Oct.2013-Present
 Initiate wire transfer payments and administrative messages into the correspondent Bank Systems (CashPro –
Bank of America).
 Identify and recommend new methods and procedural enhancements to make daily operations in the area more
efficient.
 Perform investigation work and provide resolution on allocation of funds.
 Carefully prevent misappropriated payments and allocation of funds to customers and third party vendors.
 Handle file balances and reconcile any differences in coordination with Accounts Payable/Receivable.
 Assist the closing department with the preparation of Disbursement Statements when necessary.
 Input necessary data into company software.
 Release money held in escrow account when demanded by clearance officers.
 Review and resolve files which are considered dormant escrows.
 Follow all procedures for dormant funds implemented by company’s Unclaimed Property Department for the
proper escheatment of said funds to NY State authorities when necessary.
 Responsible for creating, scanning and filing escrow files after closing of deals.
 Coordinate escrow payments in a timely manner to comply with the escrow to pay agreements.
 Continuously manage escrow to hold agreements and alert clearance officers about expiring files.
 Handle customer inquiries about escrow files.
 Provide general administrative and clerical support to other departments as assigned by direct manager.
SynergiesFirst-SynergiesServices. Santiago,Dom.Rep.
Escrow Analyst Offshore Team Lead for First American Title Ins. Co. Aug.2009-March.2013
 Managed and tracked opened/closed orders report to ensure that all orders were handled within company service
line agreement.
 Provided coaching to the staff under my supervision taking into account production, quality performance and
attendance statistics.
 Prepared HUD Settlement Statements for severalloan types-Conventional Insured/Uninsured, VA’s,FHA’s,
Reverse Mortgages and Construction Loans- to comply with lenders loan documents and underwriting conditions
for loan closing.
 Cleared property titles from any encumbrances (vesting issues, taxes,trust deeds, etc.).- AZ, CA, CO, OR & WA
States
 Collected necessary information to support the closing of refinance escrow transactions (such as payoffs ordering,
child support judgments, property taxes,tax warrants,state liens, miscellaneous liens, etc.).
 Meticulously reviewed opened orders documents (1003’s, lenders/brokers opened order sheets,encompass 360)
to eliminate data entry errors that may have occurred during file creation.
 Created and edited severalescrow documents such as bargain & sale deeds, quit claim deeds,tax holdback,
statement of identity packages,CPL’s,Wire Instructions Forms, etc.
 Imputed data into company’s monthly Incentives Report.
 Participated into significant call meetings to discuss quality issues and to develop strategies to reduce quality
concerns reported by escrows.
 Attended to monthly Team’s performance conference calls held by local and onshore management.
 Provided support to Escrow department by assisting with customer service and administrative duties related to
escrow closings by working for a centralized clerical escrow processing unit.

2. Operations Analyst-CSR – ForMatch.com
April 2007-Aug.2008
 Carefully analyzed and accepted customers’ profiles following a strict set of profile-approved procedures to
prevent potential scammers from joining the Match.com website.
 Handled customers’ inquiries regarding their Match.com account - Profiles, Photos, Usernames,Payment,Auto
renewalcharges - and any other issues exposed by the customer.
 Categorized photos submitted by Match.com users as primary (potentially profile pictures) and secondary photos.
LEADERSHIP ACTIVITIES
Students Assoc. ofBusiness Administration- Fundraising and Community Service Committee
 Raised funds exceeding $400 dollars to be donated to cancer research at the annual Relay for Life.
 Coordinated information sessions to promote activities of the club and made guiding tours within college campus
to attract future college students (nation-wide).
SKILLS/INTEREST
 Computer: Proficient in Microsoft Word, PowerPoint, Excel, Outlook and First American Software Technology,
CITRIX (Ramquest),Abacus, JPMorgan Chase/ Bank of America Wiring Systems.
 Interest: Family, Traveling, Cooking, Singing, Music, Tutoring.
 Language: Written and verbal fluency in Spanish.