1. Christian Robert
161 Peach Orchard Drive
Benson, North Carolina
(985) 285-5212
cbarnes98@yahoo.com
Summary
I have seven years of management experience in three different Copeland’s restaurant
locations. I have proven to be a fast learner, self starter, and among other things a
problem solver. I am within my element in a fast paced and ever changing environment.
My attention to detail, ability to motivate, and maintain high standards in performance
have been some of the leading factors in mine and the restaurants successes. With
leadership and skill I drive sales and control cost centers. I have a true passion for food
and hospitality.
Experience
Copeland’sOfNew Orleans Covington&Clearview, LA.
General Manger/Assistant General Manager 2011- Dec. 2015
Duties:
Train and develop managers within a corporatetraining program
Maintain staffing levels/ recruit at all levels
Responsible for food and bar weekly inventory
Maintain bar costto 22 percent (company standard)
Manage ordering, invoicing, and establishing par levels for bar
Process payroll
Maintain policies and procedures
Customer Service and Guest Relations
Manage all labor and costcenters to reflect budget on P&L
Since I’ve been in Covington I have built bar sales to 9.5 percent, when
formally 7 percent and under. And have increased overall sales 20 percent
verse last year. Along with my management team, I maintain all
controllable expenses and build and maintain systems to keep goals
achievable.
2. Copeland’sof New Orleans Slidell,LA.
Service Manager 2008-2011
Duties:
Responsible for all front of the house schedules
Bar inventory and maintained bar cost
Built a bar order guide with par levels to maintain low inventory
levels
Organized all front of the house training systems
Did all local store marketing
Managed labor and front of the house costcenters
While in Slidell we maintained number one in sales and profitability in the
company every quarter. Sales goals were increased and achieved by 20
percent every year.
Copeland’sof New Orleans Slidell,LA.
Server National Trainer 2005-2008
Duties:
Opened new restaurants for the company
Helped design floor charts and side work assignments
Trained employees to communicate and perform in a professional
environment
Displayed effective interpersonal skills to maintain customer
satisfaction
Ensured new employees displayed knowledge and skill while
providing exceptional service
REFERENCES UPON REQUEST