1. 10815 Havenwood Meadows Dr.,
Evansville, IN 47725
Mobile: (812) 568-8527
Email: cpart1962@gmail.com
Charles D. Partain
Statement A proven business leader with an entrepreneurial spirit who is a highly-
motivated, charismatic individual with presence. A strategic thinker with the
ability to lead and influence “buy-in” for new strategic initiatives.
Professional
Experience
• Demonstrated ability to develop sales potential in new market
areas.
• Passion for building and maintaining relationships with customers
both internally and externally.
• Team oriented; able to work effectively in a matrix
organization, and autonomously.
• Extensive networking skills.
• Excellent interpersonal and communication skills (verbal, written,
and presentation).
• Proficient with Microsoft Office (Word, PowerPoint, Excel, and
Outlook).
• Proven ability to inspire and collaborate with colleagues, other
channel partners and voice of the consumer.
• Self-motivator with high energy
Employement History February 1984 – Present Evansville Teachers Federal Credit Union
Evansville, Indiana
Director of Dealer Relationships January2013-Present
• Developed and implemented marketing plans for indirect
dealership network:
o Expanded dealer network by over 50%. ETFCU now
partnered with over 250 dealerships in 4 states
o Loan funding increased over 50%.
o Meet with key dealerships regularly to review ETFCU
program and determine if adjustments are needed.
o Develop new partnerships to increase dealership base
and increase loan volume.
o Developed comprehensive tracking and monitoring
system to analyze data for indirect department. Facets
tracked include:
 All applications reviewed by underwriters
• Analyzed by decision, score, dealership
 Track and analyze all funded loans by risk tier
and dealership.
 Monitor dealership sales volume and
applications received for review:
 Utilize external reports to determine total
number of units sold by participating
dealerships

2. • Compare data to total number of
applications submitted by dealerships
to determine ETFCU participation
• Monitor competitor’s lien totals to
ensure ETFCU remains competitive in
marketplace
• Analyze approval, denial, and funding
ratios from received applications
• Track and analyze applications
approved, denied, and funded by tier
for each dealership
o Track and review underwriter performance data:
 Review and analyze total number of
applications processed by each underwriter
 Determine ratios for approvals, denials, total
funded of approved, and average time per
decision
o Meet monthly with CEO, vice president of lending, and
collection manager to review data
Business Development Manager June2002–December2012
• Formulated business development plan department in June
2002 to grow ETFCU membership.
• Created ET Ambassador network of over 1000 key contacts at
schools, businesses, and organizations served by ETFCU.
• Developed and launched ET Ambassador Web site to enhance
• marketing activities with ET Ambassadors.
• Created online CRM platform to track all business contacts and
activities.
• Achieved 750% growth in potential membership: increase from
less than 100 SEGs (Select Employee Groups) to over 750.
• Implemented a new marketing program for SEGs when none
previously existed.
• Set up and established business development territories for
business development staff.
Northbrook Branch Manager March 1996 – June 2002
Collection Manager January 1989 – March 1996
Other Positions Held February 1984 – January 1989
• Assistant collection manager
• Assistant branch manager
• Loan officer
• ATM coordinator
• Head teller
Education University of Evansville
Bachelor of Liberal Studies, 1999.
Graduated cum laude
Community
Involvement
Indiana Credit Union League Political Action Committee
Serving 2nd Term
Tri State Food Bank Board of Directors