1. T I F F A N I E D . C L A I B O R N E
234 Cross Timbers Dr * Nashville, TN * 37221
Cell: 615-415-2830
Email: tclaiborne4511@gmail.com
OBJECTIVE
To evolve into an ediscovery specialist and continue to obtain new skills in a technical field.
EDUCATION
2008-2010 ITT-Technical Institute Nashville, TN
Associates of Applied Science Degree in Computer Network Systems
SKILLS
Supervisory/Leadership Skills
IPRO; Clearwell 6.0 Certified; Recommind; Basic Catalyst; Relativity
All Microsoft Software and applications: Excel, Word, Access, Power Point; Adobe,
Concordance. Text editors: Textpad; UltraEdit; Ycopy; Beyond Compare
Basic command line scripts
Forensic mounting software: FTK Imager, Encase. Collection software: Total Discovery
Data Entry Skills: 9,700 keystrokes per hour, 9,800 keystrokes for 10-key
self-motivated, motivator, proactive, organized, intrapersonal and interpersonal skills
Training is and has always been a strong suite of mine
EXPERIENCE
03/2012 – Present
E-Discovery Operations Coordinator
- Coordinating all tasks in the queue to the team members as well as
across multiple teams
-Working in place of the specialist and/or side by side
- Working with the Project Management team for project or task
expectations
- Training of new tasks as well as training new members (also trained
new specialists if needed)
- Running a POC for new processing platforms
- Completing testing and documentation for new software
-Building new workflows as needed for new processes
- Writing documentation or updating documentation for processes
- Conducting a team meeting for updates and process improvement
every week
- Ability to process data and understand the purpose/reasoning for
processing guidelines.
- Loading to Relativity, run searches as well as running terms against sets
in Relativity
- Conducting QA tasks as needed
- Completing all custom work requests as provided

2. - Completing SQL tasks for our team by building basic sql queries as
needed
06/2010 – 03/2012 DSi
Project Coordinator
- Ability to process data and understand the purpose/reasoning for processing guidelines
- Discussing processing specs with the client; creating ticket or production workbook
with specs; providing this to the EDD team along with deadline
- Creating cases, processing in Clearwell, running searches, creating tags, highlights and
exports for productions from Clearwell/Catalyst
- Giving needed support to the PM team, obtaining project status and providing to the
client
- Creating cases in Total Discovery, adding custodians, contacting custodians and
conducting the Total Discovery remote collection online.
- Obtaining data from the client, copying to the network, running premars and/or
discovery
- Assisting EDD as needing, including ecapture QC, creating loadfiles or altering, pulling
production documents or providing the client with projects that do not require
processing (pulling multiple prod documents, altering delimiters, converting files,et.)
- Reviewing/ QCing the final production and preparing the deliverable.
- Troubleshooting any client issues; correcting the issues and providing an understandable
explanation. Altering deliverables as needed for clients.
- Creating cross references and reports and then providing them to the client after QC.
- Update Sharepoint 2010 database with billing information for Clearwell; exporting a
spreadsheet and reviewing to create invoices for monthly hosting; communicating with
the clients about archival requests as well as removing access and creating the archives.
10/2005 - 06/2010 Cinram
Fulfillment Supervisor
- Manage technicians (10-15) and delegate tasks throughout the day and make sure they
are completed accurately and in a timely manner
- Required to monitor cost as well as making judgment calls to cut staff due to the
amount of workflow available as well as monitoring workflow to make sure there is an
ample amount of staff to complete the necessary tasks.
- Use E-time to watch employees occurrences and punches
- Run reports in AS400 and fill out Excel spreadsheets for shift set up, quarterly reports,
daily labor tracker and transfer of hours, etc.
- Conduct interviews and staff department as well as release employees based on my own
discretion
- Use AS400 to research, correct inventory, and complete other numerous tasks
- Create Excel spreadsheets and enter necessary data from multiple jobs
- Create Power Point slides for presentations for management on new ideas for the
company as well as type Word documents for new procedures

3. - Assist other departments with system issues and help locate product
- Also assist the Customer Service department with our external customers