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Barnes &
Noble Digital
Strategy
Ben Bland
Existing
Social
Media
● How Does Barnes & Noble Currently Use Social Media?
○ What are high impact posts?
○ What posts underperform?
○ What posts are promoted and advertised?
Improving Social Media
1. Identify Target Audience
2. Monitor Audience Behavior
3. Create High Impact Posts
4. Promote High Performing Posts
5. Analyze Trends
Search Engine Optimization
● Ranking Keywords
● Identified Keywords
● Bidding Keywords
Website
● Initial Prompt
● Accessibility
● Navigation
● Ease of Design
Mobile Experience
Mobile Site
● Navigation
● Accessibility
● Restrictions
Mobile App
● Functionality
● Ease of Use
● Reasons to
Download
Online
Advertising
● Social Media
○ Facebook
○ Twitter
● Search Engine Ads
● Display Advertising
Inbound Marketing
1. Strangers
2. Recipients
3. Respondents
4. Customers
5. Brand Ambassadors
Newsletter Analysis
● Frequency
● Content
● Subject Lines
● Offers
Metrics
● Sales
● Engagements
● Impressions
● SEO Positioning
● Newsletter Sign-Ups

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