B2B social media requires a higher-level understanding of how the search and social pieces of the digital marketing pie fit together. This session explores how search, social and content marketing can be combined to form a winning solution for manufacturers and distributors serving B2B markets.
Social Media Boot Camp - HARDI Sales And Marketing Conference 2015
1. Social Media For
Industrial Business
Boot Camp
Brian Bluff, President & Co-Founder
Eddie Bluff, Vice President Key
Accounts & Co-Founder
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2. Agenda – Part 1
● What’s stopping companies from engaging in
Social Media?
● What’s changed?
o The way prospects buy
o In digital marketing
● The right platforms and audience
● Search - Social Relationship
● Break
3. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
4. Agenda – Part 1
● What’s stopping companies from engaging
in Social Media?
● What’s changed?
o The way prospects buy
o In digital marketing
● The right platforms and audience
● Search - Social Relationship
● Break
6. Agenda – Part 1
● What’s stopping companies from engaging in
Social Media?
● What’s changed?
o The way prospects buy
o In digital marketing
● The right platforms and audience
● Search - Social Relationship
● Break
7. Life Now and then….
Buying products and services:
Then and now……
8. Life Now and then….
• The Internet has transformed Everything!
• The way we learn
• The way we socialize
• The way we shop
• The way we play
• The way we do business!
9. How Products Used To Be Purchased
I need a …
Where do I get it?
Shop
Evaluate
Negotiate
Buy
Months
10. … Today (In The Internet Era)
I need a …
Where do I get it?
Shop
Evaluate
Negotiate
Buy
Online
Prospect contact
11. • Prospects don’t call as often
• They are more informed when
they do call
• You must place content in the
path of prospects
• Content must be your best
sales person
What does this mean to you?"
12. • Information relevant to their need
o Do you have what I searched for?
o Can you help me?
• Detailed and current information
• Easy and intuitive navigation
• What action do I take next
What Buyers Expect
13. • Want free information
• Don’t want to be sold
• Want solutions
• Need to trust before doing
business (or making contact)
• We need to listen, share and
provide value
Buyer’s Perspective
14. … your no. 1 competitor…
If Don’t Meet Expectations
15. Agenda – Part 1
● What’s stopping companies from engaging in
Social Media?
● What’s changed?
o The way prospects buy
o In digital marketing
● The right platforms and audience
● Search - Social Relationship
● Break
21. Agenda – Part 1
● What’s stopping companies from engaging in
Social Media?
● What’s changed?
o The way prospects buy
o In digital marketing
● The right platforms and audience
● Search - Social Relationship
● Break
29. GOAL: Keep visitors on your site, reading content and viewing pages
Sales Personas
1) Engineer
2) R&D
3) Buyer
4) Sales & Affiliates
5) Manager
6) Co-Supplier
HR Personas
7) Employee
8) Applicant
9) Partner
Corporate Personas
10) Community
11) Media
Align Website With Persona Needs
32. Agenda – Part 1
● What’s stopping companies from engaging in
Social Media?
● What’s changed?
o The way prospects buy
o In digital marketing
● The right platforms and audience
● Search - Social Relationship
● Break
39. Agenda – Part 1
● What’s stopping companies from engaging in
Social Media?
● What’s changed?
o The way prospects buy
o In digital marketing
● The right platforms and audience
● Search - Social Relationship
● Break
40. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
45. Credibility
• Authority
• Incoming links are
votes of confidence
• Links from related
pages or sites
• Some related anchor
text
Why Links Are Important?
46. General Rule of Thumb
If a company can only survive (or thrive) locally…
…then a portion of the people searching for the
company’s products or services will refine their
search using geographic modifiers
Country, State/Province, City/Town/Village, Zip/
Postal Code
Local Search
47. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
49. ● Indexing of multimedia
● Personalized search will
grow
● Apps search and indexing
● Old: SEO tactical
● New: Strategic
● It’s about being relevant
Search Predictions
50. More
● Ranking signals
● Penalties
● Focus on user needs/intent
● HTTPS ranking boost
● Mobile-friendly ranking factor
Search Predictions
51. SEO – The Job
● Landing page analytics
● Topic vs. keywords focus
● Content marketing
● Link earning not link building
● Skills: math, product
management, copywriting,
marketing development,
development, research, creative,
PR
Search Predictions
56. Social - Mature Business Model
Follow growth takes place at a much more rapid pace with
advertising compared to organic activity
57. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
58. What’s A Brand
• Build brand awareness
• Showcase your expertise
• Clicks vs. impressions
•
64. "
Blogs = expert & support SEO
Social
Properties
Distribute
Prospects
Interaction
Branding
Search
Engines
Website
(blog)
Content
Rank
Need
65. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
70. The Role Of Content Marketing
Multiple touches to impress
until prospects need you
71. How Do You Stand Out?
The value of great content has never been
lower, the importance has never been
higher
72. Inbound Marketing
Inbound marketing is advertising through
blogs, podcasts, video, eBooks, enewsletters,
whitepapers, SEO, social media marketing,…
which bring customers in closer to the brand.
Inbound marketing earns the attention of
customers, makes the company easy to be
found and draws customers to the website by
producing interesting content.
75. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
76. The Reality Of Selling
Prospect Has A Problem
No Yes
WillingnessToEngage
LowHigh
Not Ready
Time Suck
Education
Prime Target
77. Drip Marketing / Lead Nurturing
Leads nurtured with targeted content produce an
increase in sales opportunities of more than 20%
(Source: DemandGen)
78. Where In The Buying Process"
"
…Are Your Prospects?
Track activity and
interests through
content consumption
and action
79. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
81. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
84. Agenda – Part 2
● Search engines and SEO
● Search and Social predictions
● Building your brand online
● Content marketing
● Drip Marketing/Lead Nurturing
● Tools
● Internet marketing plan
● Summary
85. Top 10 Takeaways
1. Adapt or get left behind
2. Power has shifted to the buyer
3. Mobile is driving change
4. Follow your audience
5. Search and social are part of the same system
6. Develop your message around buyers
7. Social Media has been monetized
8. Create then repurpose original content
9. Nurture leads – drive COS down
10. Plan, plan, plan
86. Thank You!
Brian Bluff
President & Co-Founder
Site-Seeker, Inc.
brianbluff@site-seeker.com
@BrianBluff
w: 315.732.9281 x 11
Eddie Bluff
Vice President Key Accounts
& Co-Founder
Site-Seeker, Inc.
eddiebluff@site-seeker.com
@EddieBluff
w: 315-732-9281 x 14
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presentation
• Free consultation &
reports – visit:
Site-Seeker.com/hardi