The document summarizes the professional experience and qualifications of Lori Goucher. She has over 25 years of clinical nursing experience in critical care and wound care management. She holds an MBA and BSN degree and is a Lean Six Sigma Black Belt. Her experience includes roles in clinical operations and leadership, quality improvement, and sales and clinical consulting for medical device companies. She has a track record of successfully improving processes, compliance, and outcomes in various hospital roles.

1. Lori Goucher, MBA, BSN, RN
Lean, Six Sigma Black Belt- Master Certificate
Experienced Clinical
and Business
Professional
Operational
and Clinical
Leadership
Relationship,
Agility, and
Teamwork
Management
Technical Skills
Motivated and performance driven; clinical and business professional. Determined and passionate about
implementing best practices while targeting education and improving staff development efficiently. Expert
knowledge of healthcare environment, ability to positively influence behavior for quality patient outcomes.
Demonstrates ability to creatively use consulting and listening skills when working with interdisciplinary
teams, promoting consensus with communication and transparency of program goals. Organized and
presents research and analytic benchmarks proficiently with cross functional team collaboration.
Clinical Sales and Operational Responsibility for Effective and Efficient Process Improvement
 Hospital Program Coordinator -Wound Skin and Ostomy department- 3 years, Direct, recruit and
develop proficiency with high performing staff. Manage productivity and work flow logistics,
establish supply chain par levels and purchases, maintain budget, and implement quality practice
throughout the hospital. Provide customer service; manage patient treatment and relationships
with physician clinics.
 Hospital Program Coordinator- Advanced Stroke Center – 9 months, Maintain Joint Commission
certification. Direct and manage key performance processes while working with state compliance
organizations and regional stroke centers for HCA Mountainstar division. Responsible for knowledge
gap assessment and quality performance compliance throughout the hospital departments and for
patient satisfaction follow up.
 Critical Care Practice Committee Chair – 5 years, Develops practice policy and clinical practice
standards facilitating unit projects and research, address work flow issues to improve efficiency and
effective use of resources. Monitor outcomes and promote continuous quality improvement.
 Corporate Quality, Product, and Clinical Practice Standard Committee – 3 years, Intermountain
Healthcare Wound and Ostomy Service Line. Participate in product evaluation, product efficacy,
contract standardization and implementation. Develop wound and ostomy care standards,
education and monitor outcome compliance.
 President’s Advisory Council - peer elected - 3 years
o Kinetic Concepts (2001,2003) and CORPAK MedSystems (2013)
 Charge Nurse, Preceptor and Proficiency Mentor/Trainer – Weber State University and ICU unit
 Care and Data Management – from admission to discharge wound and ostomy and stroke patient
care,
 Public education – presenting, managing outpatient support group, providing media information to
local newspaper journalist
Project Management, Designing Work Flow, and Standards Of Practice
 Intermountain System- Team Lead for EMR; Braden and Wound care quality documentation project
 Intermountain System-Provide key clinical input for corporate bed and mattress acquisition and
contract negotiation.
 McKay Dee Medical Center-Design and execute early extubation project for cardio surgical patients.
 CORPAK Medsystems-Develop account relationships, coordinate and implement nutrition access
programs for hospitals in the western regional states
 Ability to transfer value selling skills and professional values to team and co-workers
 Ability to achieve and maintain high performance goals and patient safety indicators – achieve
consecutive annual sales, performance growth and process improvement.
Computer Skill Proficiency, Risk Assessment, Clinical Research and Priority Management
 Microsoft Office Suite, Microsoft Project, Mini Tab Statistical Program, American Heart and Stroke
Assoc. : Get With the Guidelines database; NDNQI – Conduct quarterly prevalence and incidence
data, identify user gaps, performance variance and root cause analysis.
 Building and designing clinical programs and presentations.
 Six Sigma Operational and Analysis Tools
 Evidence Based Practice and Goal Directed Care Best Practice Implementation
 Public Speaking
Mobile: (801) 643-0775
Email: lori.goucher@gmail.com
Address: 6020 Sharon Circle,
Ogden UT 84403-5006

2. Lori Goucher
Professional Experience
Halyard
Medical/CORPAK
MedSystems
(DME Sales)
Intermountain
Healthcare-
McKay Dee
Hospital and
Medical Center
Corporation of
America -
Ogden Regional
Medical Center
Clinical Education Specialist (CES), Technical Manager 8/2011 to present
Western US- MT, ID, UT, WY, AZ, CA, OR, NV, WA, NM
Marketing clinical advisor and responsible for value benefit input. Coordinate, consult, and teach skills for
successful technology integration with proprietary product, CORTRAK® 2 Enteral Access System ™ Monitor and
maintain account performance with ongoing program support. Work with marketing team(s) to develop sales
and training tools. Support management team with operating and sales strategy and regional forecasting. Use
clinical experience, MBA, six sigma and lean skills to develop ABM proficiency for value analysis process with
effective mentoring and consulting. Establish return on investment for business case acquisition, target and
turn around underperforming accounts.
Accomplishments:
Work with business managers to obtain sales objectives. Co-develop marketing tools; provide clinical training
for full and part time sales and clinical staff. Achieved consecutive double digit annual growth – highest in
Regional Performance 2014. Achieved first national marketing award for sales contribution – 2014 National
Sales Meeting.
Registered Nurse (1990) – Multi Specialty Critical Care 6/1989 to 7/2014
Trauma II Level: Proficiency in managing complex critically ill patients. Proficiency in Surgical, Neuro, Cardio
Vascular, Shock Trauma, and Medical Intensive Care. Operation of advanced medical monitoring and therapy
equipment: including CRRT, IABP, ICP ventriculostomy management, pacemakers internal and external,
advanced hemodynamic monitoring, Impella®, hypothermia management, Wound VAC, CORTRAK and other.
Accomplishments:
Clinical Practice Chairperson 5yrs addressing practice and quality improvement, team lead for early extubation
project. Charge nurse, mentor and preceptor for new hire nurses and nursing college programs; participate in
numerous quality improvement processes. Participate in NIH research projects and care of enrolled patients
– ARDS net and Eden Study.
Program Coordinator of Wound Skin and Ostomy Department 2/ 2004 to 6/2007
Operational responsibility for department. Direct employees, ensure quality and safety for hospital wound and
ostomy care- sit on corporate committee for clinical practice guidelines, product evaluation and contract value
analysis. Care Management of hospital patients from admission through discharge. Educate physicians and
clinical staff, present quality benchmarks to executive committees. Apply complex wound treatments in ED,
OR, intra-hospital and outpatient clinic. Work directly with CNO and surgical director, lead hospital team.
Maintain community outreach and began early development for hyperbaric wound program. Participate and
create reports for quarterly NDNQI prevalence and incidence (P& I) data and executive committee. Member
of IHI state pressure ulcer task force.
Accomplishments:
Developed department from 1 to 6 fulltime employees, multi-disciplinary high performance team, and
reduced liability risk and pressure ulcer prevalence from 20% to less than 2%. Served on corporate quality
team, lead EMR upgrade within project scope; supervise reporting for corporate and national quality
initiatives. Implement standards, improving hospital reporting and Braden assessment documentation from
30 % to 98%. Implemented vascular assessment for chronic venous stasis increasing revenue and reducing
hospital LOS by and recidivism. Coordinated pressure relief therapeutic mattress replacement project-
achieved in 3hrs, 350 beds (previous upgrade took 6months). Achieved star recognition for customer service
award.
Coordinator – Advanced Stroke Center (Part Time) 2/2011 to 11/2011
Operational Responsibilities to maintain Joint Commission certification. Monitor and maintain performance
“Get With the Guidelines” database ensuring key quality processes were administered on all stroke patients.
Participate in care management, education and follow up HCAHP process, coordinating community outreach
for public and EMS education. Work with care management for Interqual admission guidelines compliance.
Reported monthly to stroke medical director and hospital leadership team performance measures and EMR
measurable use initiatives. Participate in state stroke task force and regional stroke continuity quality team.

3. Kinetic Concepts
(DME Sales and
Rental)
University of
Utah Medical
Center
Weber State
University
Lori Goucher (professional experience continued)
Accomplishments:
Worked with Standard Examiner journalist to promote ORMC stroke program and inform community of
stroke related issues for women. Implemented new internal reporting process to improve stroke patient
admission and throughput tracking. Developed and implemented ABCD for TIA admission process.
Clinical Consultant 12/1994 to 4/2004
Acute, Home, Extended Care: UT, ID, NV, WY
Work with representatives to reach sales objectives, present CEU programs, train account staff in pressure
relief, kinetic positioning and introduce a new technology of Negative Pressure Wound Therapy. Conduct
prevalence and incidence studies and make quality improvement recommendations. Maintain and develop
account relationships. Experienced transitional growth of Kinetic Concepts, from private owned business to
public traded company.
Accomplishments:
Regional field trainer for Clinical Consultants – Western United States. President’s Advisory Council 2001 and
2003, President’s Inner Circle Award Recipient, 1998 and 2002. Continuous growth achieving at least 100 %
and 110 % club - consecutive award recipient 1999 through 2003. Conducted and awarded competitive head
to head contract evaluations
.
Registered Nurse – Surgical Intensive Care (Part Time and PRN Status) 2001 to 2003
Trauma I level: Proficiency with managing surgical intensive care and trauma patients– including post organ
transplant care- kidney, lung and heart; clinical managment Heartmate Ventricular Assist Device.
Adjunct Faculty School of Nursing – 1992 - 94, 2005 to 07
Clinical preceptor for nursing students for final practicum and mentorship into the practice of nursing.
EDUCATION AND PROFESSIONAL DEVELOPMENT
Life Time Learning
Degrees &
Certificates
Weber State University
 12/2012 Masters of Business Administration
 12/2004 Bachelors of Science Nursing
 5/1990 Associates in Nursing
Villanova University – 2016 Master Black Belt Certificate; 2015 Lean Six Sigma Certificate; 2014- Six Sigma
Green Belt Certificate
Organization Professional Memberships
 American Nursing Association
 Utah Nursing Association
 American Association of Critical Care Nursing
 Society of Critical Care Medicine
 American Society of Parental and Enteral Nutrition
Current – Active Utah Professional Licensure: Registered Nurse- ACLS, BLS Certification