SlideShare a Scribd company logo
1 of 7
Download to read offline
David P. Eaton
477 Williamston Drive  Winterville  NC  28590
(252) 702-8838  eatondpe@gmail.com
Overview
An energetic, seasoned professional with proven leadership, project management, workflow analysis,
design, implementation, test and maintenance experience. Expert at working with end users to identify
requirements, implementing those requirements in the target system, and validating system design and
implementation with users to ensure acceptance. Demonstrated ability to identify strengths and
weaknesses, and optimize team productivity to achieve maximum efficiency, control costs and make
the most effective use of available resources.
Summary of Qualifications
 Bachelor degree in Computer Science from the University of Nebraska at Omaha.
 Graduate education in Computer Science from the Air Force Institute of Technology.
 Certified EpicCare Inpatient Procedure Orders Analyst, through Epic 2015.
 Certified EpicCare Inpatient Medication Orders Analyst, through Epic 2015.
 Certified Order Transmittal, through Epic 2015.
 Epic Build Experience – 10 years.
 Epic Go-Live Experience – 8 Go-Lives.
 Epic Production Support Experience – 9 years.
 More than 30 years Information Technology experience.
 Experienced in Business Modeling, Business Process Reengineering, Workflow Analysis, and
Project Management.
 Leadership Experience.
o Chief, Software Support Branch for the USAF SE Regional Operations Control Center.
o Information Systems Manager for Tec-Masters, Incorporated
o Team Lead for Installation and Integration of Test Monitoring Systems for Delphi
Automotive.
o Team Lead for Development of GPS-based Information System for Tec-Masters, Inc.
o Team Lead for Epic Quality Assurance at Exempla Healthcare.
o President, Legacy Research Corporation, a Technology Support Company.
o Epic Implementation Consultant.
Professional Experience
University of Rochester Medical Center June 2015 / Present
CPI Consulting Solutions, Epic Inpatient Orders Application Coordinator
 Analysis, build, test and support for Epic 2015 Upgrade.
 Maintain existing build to support new requirements.
 Train newer employees in analysis and build techniques including the use of Chronicles and
Reporting Workbench for analysis.
 Create, update and train newer employees on Epic’s rules based tools including LOR and CER
based rules.
 Update and maintain Order Transmittal.
 Create new and update existing Inpatient Order Sets.
 Build and maintain ADT ordering, including order components and Order Transmittal.
 Create and maintain patient lists.
 Analyze and consolidate order frequencies to improve consistency and predictability.
 Develop system to intercept orders that cannot be performed at the current facility and prevent
signing those orders.
 Research issues with signed and held orders and resolve those issues with ordering providers and
nursing.
 Awarded Strong Star Certificate of Appreciation.
Memorial Health September 2014 / June 2015
Epic Inpatient Orders Analyst / Team Lead
 Analyze and document system requirements.
 Communicate requests, system capabilities and timelines with stake holders.
 Document and manage change requests and represent the interests of the team to the Change
Control Board.
 Maintain change records, manage and perform updates and change implementations in build, test
and production computer systems.
 Represent the team and coordinate decisions with peers, end users, management and senior
leadership to ensure quality and alignment with organizational goals.
 Assign and track team activities and goals.
 Plan and implement system requirements from initial build to production.
St. Luke’s Health System February 2014 / July 2014
Soliant Health, Epic Inpatient Orders Consultant
 Lead inpatient orders implementation project for two new critical access hospitals within the St.
Luke’s Health System. All tasks completed on time.
 Coordinate inpatient orders gap analyses for orders, preference lists, order transmittal, system
lists, navigators and workflows for physicians.
 Coordinate Integrated Testing for new rollouts.
 Participate in Epic 2012 Upgrade including analysis, build, testing and Go-Live support.
 Analyze, report on and correct Epic build issues reported by clinicians across the enterprise.
University of Maryland Medical System April 2013 / September 2013
Health IT Leaders, Epic Inpatient Implementation Consultant
 Building and responsible for implementation of multiple hospital service lines, from discovery
and validation to build and test. Includes workflow analysis and documentation, content review,
and working with Epic and UMMS leadership on implementation build and documentation.
 Building Work List alternatives in cooperation with nursing leadership at 5 hospitals. Work List
alternatives considered are Patient Summary Reports and Navigator Reports..
 Analyzing and updating existing order frequencies in an effort to improve standardization,
consistency, and accuracy in naming and implementation.
 Updating existing procedure orders to reduce redundancy and improve overall efficiency from
order entry through execution and management of patient care.
 Organizing and managing schedules and agendas for the Physician User Design Center. This
UDC is responsible for high-level decisions regarding system design and content.
 Meeting with and proposing system design and implementation alternatives to the system-wide
Clinical Transformation Council, staffed by physician and nursing champions from each hospital.
 Working with user groups to validate workflows and content to determine build and training
requirements.
 Lending experience and expertise to UMMS full-time employees on an as-needed basis.
Franciscan Alliance April 2012 / December 2012
maxIT Healthcare LLC, Epic Inpatient Implementation Consultant
 Built and updated evidence-based order sets to improve physician order entry process.
 Built and updated provider and orders based system lists to improve access to patients and
increase awareness.
 Built and updated procedure records, identity mapping, order transmittal rules, order destination
mapping, results routing, and provider security classes and templates to meet specific client goals
and policies.
 Provided Go-Live and Post-Live support for hospitals and hospital expansions throughout
central and northern Indiana.
 Educated physicians on use of In Basket messaging, Physician Order Entry, Order Set
Personalization, Preference List Personalization, Patient Lists, and other inpatient physician
tools. This included classroom settings, one-on-one training sessions, and follow-on training.
 Led and trained client full-time employees in selected areas of order transmittal, results routing,
reports, chronicles, support and analysis methods and tools to increase understanding and
capabilities.
 Assisted with unit and integration testing efforts, including defect identification and resolution.
Cedars-Sinai Medical Center August 2011 / March 2012
Encore Health Resources, Epic Implementation Consultant
 Created, updated and validated order sets with clinicians at Cedars-Sinai Medical Center in Los
Angeles, California.
 Integration Testing Team Lead for Inpatient Orders - Designed, developed and maintained test
scripts, managed defect lists, and directed defect resolution for the Orders Team.
 Assisted with system design and go-live readiness reviews.
TriHealth March 2011 / August 2011
CTG Healthcare Solutions, Epic Implementation Consultant
 Provided professional guidance in process improvement and analyzed workflows and system
design to help TriHealth hospitals in Cincinnati manage change throughout the enterprise and
meet government Meaningful Use objectives.
 Provided go-live support for UCSD Medical Center in San Diego.
Shands Healthcare November 2010 / February 2011
Brookmeade Healthcare, Epic Implementation Consultant
 Moving healthcare providers at Shands Healthcare from paper to Epic EMR.
 Reviewing and translating paper order sets, building order sets for Shands in the Summer 2009
Epic release, and reviewing order sets with Shands’ Physician Focus Group.
 Working with and assisting EAP builders to meet the needs of Shands’ physician order entry.
 Training and leading new team members to meet the Epic build needs of Shands Healthcare.
University Health Systems of Eastern Carolina February 2009 / November 2010
Systems Analyst IV, ASAP, Ambulatory Clinics, Specialty Clinics; University Health Systems (Vidant)
 Planed, designed, built and supported EpicCare Ambulatory clinic implementations, including
workflows, order entry, order transmittal, In Basket for communications and order handling, and
electronic prescriptions (e-prescribing).
 Analyzed, built and supported the HealthSpan implementation of EpicCare ASAP for all UHS
emergency departments, including Security, Trackboard, In Basket communications, Systems
Lists, Results Routing, Order Transmittal, and more.
 Instructed and supported other members of the HealthSpan Ambulatory and ASAP Teams in
areas of EpicCare analysis, design and build, including Chronicles searches and reporting.
 Provided analyses, made recommendations, and corrected or updated build items in Security,
Orders, Navigators, Reports, In Basket communications, Results Routing and other areas of
HealthSpan in response to requests for support from teams across the Information Services
Division.
 Analyzed, built and supported the HealthSpan implementation of EpicCare Ambulatory for the
ECU Physicians Firetower Medical Office, including In Basket communications, Order
Transmittal, and more.
 Supported the Security Access function, analyzed and implemented corrections for user-reported
issues during the Revenue Cycle Go-Live event. Configured and updated user security, roles and
profiles.
 Led the integration and customization effort to bring ExitCare patient instructions to UHS
Emergency Departments.
 Led the UHS Rx Prescription unification effort to create a single prescription form for all UHS
and UHS supported organizations.
 Created test scripts and assisted with unit and integration testing efforts, including defect
identification and resolution.
University Health Systems of Eastern Carolina May 2008 / December 2008
Summit Tech Consulting, Epic Implementation Orders Analyst/Consultant
 Built and supported the HealthSpan implementation of EpicCare Inpatient at the six hospitals of
the University Health Systems of Eastern Carolina.
 Analyzed, built, updated and modified Epic orders, preference lists, system lists and order
transmittal.
 Configured InBasket messaging and paging systems to alert users of critical care needs such as
impending high-risk procedures.
 Analyzed, built and maintained Best Practice Alerts.
 Analyzed, built and updated workflow navigators, reports and print groups.
 Configured and updated user security, roles and profiles.
 Proficient in Chronicles.
 Supported EpicCare (HealthSpan) users throughout and post-Go-Live.
Stanford Hospitals and Clinics 2007 / 2008
Global IT Resources, Epic Implementation Orders Analyst/Consultant
 Worked directly with hospital staff and care givers to determine requirements and workflow at
Stanford Hospitals and Clinics in Palo Alto, California.
 Analyzed, built, updated and modified Epic procedure orders, preference lists, system lists, order
transmittal rules and destination maps.
 Analyzed and built consult/treatment team workflows in Epic.
 Supported and performed tasks for the Orders and Results team as needed.
 Supported hospital staff and care givers during the go-live period to ensure a smooth transition.
Exempla Healthcare 2006 / 2007
Lead Application Analyst for Quality Assurance and Testing; Exempla Healthcare
 Participated in planning and development of the CPOE (Pediatrics) pilot project that went live in
May 2007, the Clinical Documentation (Hospital Wide) project that went live in July 2007, the
CPOE (Hospital Wide) project that went live in October 2007, and additional projects including
code and build upgrades and ancillary system integrations.
 Led Exempla Healthcare’s Quality Assurance team for Epic and Epic-related ancillary
applications at three Denver hospitals.
 Developed business cases and processes for Epic builds, including Quality Assurance,
Requirements Management and Configuration Management.
 Developed a validation testing process resulting in a 70% savings over previously used processes.
Tec-Masters, Inc 1992 / 2002
Specialty Engineer
 Established and directed TMI’s internal IT organization.
o Installed, configured and managed Windows and Linux file, application, and web
servers.
o Installed configured and managed Windows, Linux, Sun Unix and Macintosh
workstations.
o Installed and configured network routers, switches and hubs for 10Base-T, 100Mb
Ethernet.
 Led the development team for a new GPS-based geographic information system to inform
automobile drivers and passengers of near-by amenities and provide turn-by-turn directions.
o Tracking and display systems were written in the C++ programming language in
QNX environment.
o Data was stored in a custom-built database on SD media.
o Java-based reporting system automated delivery of test results to developers and
managers using XML/SOAP.
 Developed a web-based java application to enable project managers to securely store and access
documents.
o XHTML interface with JSP components accessing stateless and statefull EJB’s in a
J2EE/JBOSS environment. Session state was maintained in EJB’s for security.
o Datastore chosen was a MySQL database.
o System environment was Linux with Apache providing basic web service.
 Integrated factory assembly equipment with information systems and statistical analyzers to
improve line productivity and product reliability in the automotive parts industry.
o Data collection at the test stations was handled by small programs or scripts –
written in C, Shell, Tcl/Tk, Java, etc. – to format and route test data to servers.
o A QTS database running on an HP-UX server provided the datastore and rules
processing.
 Led system testing of a new information system, improving the security, consistency and
reliability of information and presentation.
o Test subject was a web-based system running on Microsoft’s IIS using VB scripting
components and C-extensions
o Tested for security (access control), safety (data integrity), and user friendliness
(presentation consistency and error management).
o The final product was a detailed report of all tests and results.
 Participated in Business Process Reengineering of NASA’s test analysis, review and data
management processes. Developed client/server applications to aid NASA test managers in the
collection and organization of test parameters and data in all phases of in-flight tests.
o Data and documents were stored in FoxPro.
o Routing protocols and rules processing, as determined by a recent business process
reengineering effort in which I participated, were coded in FoxPro script.
 Successfully tested, verified and validated digital simulations of weapons systems for the US
Army, ensuring reliability, repeatability and model accuracy with real-world systems.
o Reverse-engineered C-coded models to verify design (design documents were not
provided initially)
o Developed test plans and scripts, validated, and executed tests.
o Identified discrepancies and worked with the development team to affect
corrections.
o The final product was a detailed report of all tests and results.
o Completed validation project ahead of schedule.
United States Air Force 1978 / 1992
Chief, Software Support Branch, SE ROCC, Tyndall AFB, FL
 Led the Software Support QA and Test team for the US Air Force 23rd Air Division.
 Reported directly to the commander and the General Staff, providing operational summaries and
analyses in both written reports and briefings.
 Increased test efficiency by redesigning system test procedures to optimize test cases while
reducing downtime.
 Improved reliability of test procedures resulting in reduced turn-around times for approved code
modifications.
 Contributed to improved system functionality while assuming a leadership position on the
Computer Software Configuration Control Board.
Education
 MS, Computer Science, Air Force Institute of Technology, Wright-Patterson AFB, OH
 BS, Computer Science, University of Nebraska at Omaha, Omaha, NE

More Related Content

What's hot

ibrahim oyeku Resume (UPDATED!!!)
ibrahim oyeku Resume (UPDATED!!!)ibrahim oyeku Resume (UPDATED!!!)
ibrahim oyeku Resume (UPDATED!!!)IBRAHIM OYEKU
 
Robin Manard current resume 1-1-2016
Robin Manard current resume 1-1-2016Robin Manard current resume 1-1-2016
Robin Manard current resume 1-1-2016Robin Manard
 
Can Pushing help our ED PET
Can Pushing help our ED PETCan Pushing help our ED PET
Can Pushing help our ED PETEugene Farrell
 
Emr implementation
Emr implementation Emr implementation
Emr implementation mmorgan73
 
Brittany A. Terrell RESUME
Brittany A. Terrell RESUMEBrittany A. Terrell RESUME
Brittany A. Terrell RESUMEbrittany terrell
 
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...The Neenan Company
 
Prioritizing Patient Experience in Healthcare
Prioritizing Patient Experience in HealthcarePrioritizing Patient Experience in Healthcare
Prioritizing Patient Experience in HealthcareQuality Reviews Inc
 
Building a consensus for the electronic health record
Building a consensus for the electronic health recordBuilding a consensus for the electronic health record
Building a consensus for the electronic health recordNursing353
 
Building a consensus for the electronic health record
Building a consensus for the electronic health recordBuilding a consensus for the electronic health record
Building a consensus for the electronic health recordtschenf
 
LinkedIn Profile Worksheet_CE_JET032315
LinkedIn Profile Worksheet_CE_JET032315LinkedIn Profile Worksheet_CE_JET032315
LinkedIn Profile Worksheet_CE_JET032315Pauline Mullins
 
Stanley Pelfrey - HCC Certificate
Stanley Pelfrey - HCC CertificateStanley Pelfrey - HCC Certificate
Stanley Pelfrey - HCC CertificateStanley Pelfrey
 
Quality Improvement Through Effective Staff Handover
Quality Improvement Through Effective Staff Handover Quality Improvement Through Effective Staff Handover
Quality Improvement Through Effective Staff Handover anne spencer
 
Resume_of_Charmaine_Barnett Clin Doc Consultant Analyst 7.1.16
Resume_of_Charmaine_Barnett Clin Doc Consultant Analyst 7.1.16Resume_of_Charmaine_Barnett Clin Doc Consultant Analyst 7.1.16
Resume_of_Charmaine_Barnett Clin Doc Consultant Analyst 7.1.16Charmaine Barnett
 
National Clinical Programme for Older People - Current Developments & Future ...
National Clinical Programme for Older People - Current Developments & Future ...National Clinical Programme for Older People - Current Developments & Future ...
National Clinical Programme for Older People - Current Developments & Future ...anne spencer
 

What's hot (19)

ibrahim oyeku Resume (UPDATED!!!)
ibrahim oyeku Resume (UPDATED!!!)ibrahim oyeku Resume (UPDATED!!!)
ibrahim oyeku Resume (UPDATED!!!)
 
Robin Manard current resume 1-1-2016
Robin Manard current resume 1-1-2016Robin Manard current resume 1-1-2016
Robin Manard current resume 1-1-2016
 
Can Pushing help our ED PET
Can Pushing help our ED PETCan Pushing help our ED PET
Can Pushing help our ED PET
 
Emr implementation
Emr implementation Emr implementation
Emr implementation
 
The Canterbury Initiative
The Canterbury InitiativeThe Canterbury Initiative
The Canterbury Initiative
 
Care Hupp Resume
Care Hupp ResumeCare Hupp Resume
Care Hupp Resume
 
Brittany A. Terrell RESUME
Brittany A. Terrell RESUMEBrittany A. Terrell RESUME
Brittany A. Terrell RESUME
 
Early benefits and impacts of EPR implementation
Early benefits and impacts of EPR implementationEarly benefits and impacts of EPR implementation
Early benefits and impacts of EPR implementation
 
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
Ambulatory Health Care Facility of the Future: Integrating Lean Workflow Rede...
 
Prioritizing Patient Experience in Healthcare
Prioritizing Patient Experience in HealthcarePrioritizing Patient Experience in Healthcare
Prioritizing Patient Experience in Healthcare
 
Building a consensus for the electronic health record
Building a consensus for the electronic health recordBuilding a consensus for the electronic health record
Building a consensus for the electronic health record
 
Building a consensus for the electronic health record
Building a consensus for the electronic health recordBuilding a consensus for the electronic health record
Building a consensus for the electronic health record
 
LinkedIn Profile Worksheet_CE_JET032315
LinkedIn Profile Worksheet_CE_JET032315LinkedIn Profile Worksheet_CE_JET032315
LinkedIn Profile Worksheet_CE_JET032315
 
DJ.Resume
DJ.ResumeDJ.Resume
DJ.Resume
 
Stanley Pelfrey - HCC Certificate
Stanley Pelfrey - HCC CertificateStanley Pelfrey - HCC Certificate
Stanley Pelfrey - HCC Certificate
 
Quality Improvement Through Effective Staff Handover
Quality Improvement Through Effective Staff Handover Quality Improvement Through Effective Staff Handover
Quality Improvement Through Effective Staff Handover
 
Resume_of_Charmaine_Barnett Clin Doc Consultant Analyst 7.1.16
Resume_of_Charmaine_Barnett Clin Doc Consultant Analyst 7.1.16Resume_of_Charmaine_Barnett Clin Doc Consultant Analyst 7.1.16
Resume_of_Charmaine_Barnett Clin Doc Consultant Analyst 7.1.16
 
Patient Experience June 2015
Patient Experience June 2015Patient Experience June 2015
Patient Experience June 2015
 
National Clinical Programme for Older People - Current Developments & Future ...
National Clinical Programme for Older People - Current Developments & Future ...National Clinical Programme for Older People - Current Developments & Future ...
National Clinical Programme for Older People - Current Developments & Future ...
 

Similar to David P Eaton - Resume

Similar to David P Eaton - Resume (20)

Cindy See Resume Sept 2016
Cindy See Resume Sept 2016Cindy See Resume Sept 2016
Cindy See Resume Sept 2016
 
Christine Egan 2017
Christine Egan 2017Christine Egan 2017
Christine Egan 2017
 
resume112014v.2
resume112014v.2resume112014v.2
resume112014v.2
 
Linda Ruiz Resume
Linda Ruiz ResumeLinda Ruiz Resume
Linda Ruiz Resume
 
Goodwin Resume Jan_2017
Goodwin Resume Jan_2017Goodwin Resume Jan_2017
Goodwin Resume Jan_2017
 
Tracy CV 9 2016
Tracy CV 9 2016Tracy CV 9 2016
Tracy CV 9 2016
 
Resume updated July 2016
Resume updated July 2016Resume updated July 2016
Resume updated July 2016
 
Care hupp resume
Care hupp resumeCare hupp resume
Care hupp resume
 
2016 resume
2016 resume2016 resume
2016 resume
 
Wilde Rebecca Resume 01262015
Wilde Rebecca Resume 01262015Wilde Rebecca Resume 01262015
Wilde Rebecca Resume 01262015
 
Laura Crossman RN, BSN
Laura Crossman RN, BSNLaura Crossman RN, BSN
Laura Crossman RN, BSN
 
Request Info doc_072916
Request Info doc_072916Request Info doc_072916
Request Info doc_072916
 
Chammo_Resume
Chammo_ResumeChammo_Resume
Chammo_Resume
 
drocha_resume 2016
drocha_resume 2016drocha_resume 2016
drocha_resume 2016
 
Resume
ResumeResume
Resume
 
sue wass V2.0
sue wass V2.0sue wass V2.0
sue wass V2.0
 
Request Info doc V14_022015
Request Info doc V14_022015Request Info doc V14_022015
Request Info doc V14_022015
 
Resume of Moses O Adedipe
Resume of Moses O AdedipeResume of Moses O Adedipe
Resume of Moses O Adedipe
 
Ala resume[1]
Ala resume[1]Ala resume[1]
Ala resume[1]
 
CLC_Profile1130
CLC_Profile1130CLC_Profile1130
CLC_Profile1130
 

David P Eaton - Resume

  • 1. David P. Eaton 477 Williamston Drive  Winterville  NC  28590 (252) 702-8838  eatondpe@gmail.com Overview An energetic, seasoned professional with proven leadership, project management, workflow analysis, design, implementation, test and maintenance experience. Expert at working with end users to identify requirements, implementing those requirements in the target system, and validating system design and implementation with users to ensure acceptance. Demonstrated ability to identify strengths and weaknesses, and optimize team productivity to achieve maximum efficiency, control costs and make the most effective use of available resources. Summary of Qualifications  Bachelor degree in Computer Science from the University of Nebraska at Omaha.  Graduate education in Computer Science from the Air Force Institute of Technology.  Certified EpicCare Inpatient Procedure Orders Analyst, through Epic 2015.  Certified EpicCare Inpatient Medication Orders Analyst, through Epic 2015.  Certified Order Transmittal, through Epic 2015.  Epic Build Experience – 10 years.  Epic Go-Live Experience – 8 Go-Lives.  Epic Production Support Experience – 9 years.  More than 30 years Information Technology experience.  Experienced in Business Modeling, Business Process Reengineering, Workflow Analysis, and Project Management.  Leadership Experience. o Chief, Software Support Branch for the USAF SE Regional Operations Control Center. o Information Systems Manager for Tec-Masters, Incorporated o Team Lead for Installation and Integration of Test Monitoring Systems for Delphi Automotive. o Team Lead for Development of GPS-based Information System for Tec-Masters, Inc. o Team Lead for Epic Quality Assurance at Exempla Healthcare. o President, Legacy Research Corporation, a Technology Support Company. o Epic Implementation Consultant.
  • 2. Professional Experience University of Rochester Medical Center June 2015 / Present CPI Consulting Solutions, Epic Inpatient Orders Application Coordinator  Analysis, build, test and support for Epic 2015 Upgrade.  Maintain existing build to support new requirements.  Train newer employees in analysis and build techniques including the use of Chronicles and Reporting Workbench for analysis.  Create, update and train newer employees on Epic’s rules based tools including LOR and CER based rules.  Update and maintain Order Transmittal.  Create new and update existing Inpatient Order Sets.  Build and maintain ADT ordering, including order components and Order Transmittal.  Create and maintain patient lists.  Analyze and consolidate order frequencies to improve consistency and predictability.  Develop system to intercept orders that cannot be performed at the current facility and prevent signing those orders.  Research issues with signed and held orders and resolve those issues with ordering providers and nursing.  Awarded Strong Star Certificate of Appreciation. Memorial Health September 2014 / June 2015 Epic Inpatient Orders Analyst / Team Lead  Analyze and document system requirements.  Communicate requests, system capabilities and timelines with stake holders.  Document and manage change requests and represent the interests of the team to the Change Control Board.  Maintain change records, manage and perform updates and change implementations in build, test and production computer systems.  Represent the team and coordinate decisions with peers, end users, management and senior leadership to ensure quality and alignment with organizational goals.  Assign and track team activities and goals.  Plan and implement system requirements from initial build to production. St. Luke’s Health System February 2014 / July 2014 Soliant Health, Epic Inpatient Orders Consultant  Lead inpatient orders implementation project for two new critical access hospitals within the St. Luke’s Health System. All tasks completed on time.  Coordinate inpatient orders gap analyses for orders, preference lists, order transmittal, system lists, navigators and workflows for physicians.  Coordinate Integrated Testing for new rollouts.  Participate in Epic 2012 Upgrade including analysis, build, testing and Go-Live support.
  • 3.  Analyze, report on and correct Epic build issues reported by clinicians across the enterprise. University of Maryland Medical System April 2013 / September 2013 Health IT Leaders, Epic Inpatient Implementation Consultant  Building and responsible for implementation of multiple hospital service lines, from discovery and validation to build and test. Includes workflow analysis and documentation, content review, and working with Epic and UMMS leadership on implementation build and documentation.  Building Work List alternatives in cooperation with nursing leadership at 5 hospitals. Work List alternatives considered are Patient Summary Reports and Navigator Reports..  Analyzing and updating existing order frequencies in an effort to improve standardization, consistency, and accuracy in naming and implementation.  Updating existing procedure orders to reduce redundancy and improve overall efficiency from order entry through execution and management of patient care.  Organizing and managing schedules and agendas for the Physician User Design Center. This UDC is responsible for high-level decisions regarding system design and content.  Meeting with and proposing system design and implementation alternatives to the system-wide Clinical Transformation Council, staffed by physician and nursing champions from each hospital.  Working with user groups to validate workflows and content to determine build and training requirements.  Lending experience and expertise to UMMS full-time employees on an as-needed basis. Franciscan Alliance April 2012 / December 2012 maxIT Healthcare LLC, Epic Inpatient Implementation Consultant  Built and updated evidence-based order sets to improve physician order entry process.  Built and updated provider and orders based system lists to improve access to patients and increase awareness.  Built and updated procedure records, identity mapping, order transmittal rules, order destination mapping, results routing, and provider security classes and templates to meet specific client goals and policies.  Provided Go-Live and Post-Live support for hospitals and hospital expansions throughout central and northern Indiana.  Educated physicians on use of In Basket messaging, Physician Order Entry, Order Set Personalization, Preference List Personalization, Patient Lists, and other inpatient physician tools. This included classroom settings, one-on-one training sessions, and follow-on training.  Led and trained client full-time employees in selected areas of order transmittal, results routing, reports, chronicles, support and analysis methods and tools to increase understanding and capabilities.  Assisted with unit and integration testing efforts, including defect identification and resolution. Cedars-Sinai Medical Center August 2011 / March 2012 Encore Health Resources, Epic Implementation Consultant  Created, updated and validated order sets with clinicians at Cedars-Sinai Medical Center in Los Angeles, California.  Integration Testing Team Lead for Inpatient Orders - Designed, developed and maintained test scripts, managed defect lists, and directed defect resolution for the Orders Team.  Assisted with system design and go-live readiness reviews.
  • 4. TriHealth March 2011 / August 2011 CTG Healthcare Solutions, Epic Implementation Consultant  Provided professional guidance in process improvement and analyzed workflows and system design to help TriHealth hospitals in Cincinnati manage change throughout the enterprise and meet government Meaningful Use objectives.  Provided go-live support for UCSD Medical Center in San Diego. Shands Healthcare November 2010 / February 2011 Brookmeade Healthcare, Epic Implementation Consultant  Moving healthcare providers at Shands Healthcare from paper to Epic EMR.  Reviewing and translating paper order sets, building order sets for Shands in the Summer 2009 Epic release, and reviewing order sets with Shands’ Physician Focus Group.  Working with and assisting EAP builders to meet the needs of Shands’ physician order entry.  Training and leading new team members to meet the Epic build needs of Shands Healthcare. University Health Systems of Eastern Carolina February 2009 / November 2010 Systems Analyst IV, ASAP, Ambulatory Clinics, Specialty Clinics; University Health Systems (Vidant)  Planed, designed, built and supported EpicCare Ambulatory clinic implementations, including workflows, order entry, order transmittal, In Basket for communications and order handling, and electronic prescriptions (e-prescribing).  Analyzed, built and supported the HealthSpan implementation of EpicCare ASAP for all UHS emergency departments, including Security, Trackboard, In Basket communications, Systems Lists, Results Routing, Order Transmittal, and more.  Instructed and supported other members of the HealthSpan Ambulatory and ASAP Teams in areas of EpicCare analysis, design and build, including Chronicles searches and reporting.  Provided analyses, made recommendations, and corrected or updated build items in Security, Orders, Navigators, Reports, In Basket communications, Results Routing and other areas of HealthSpan in response to requests for support from teams across the Information Services Division.  Analyzed, built and supported the HealthSpan implementation of EpicCare Ambulatory for the ECU Physicians Firetower Medical Office, including In Basket communications, Order Transmittal, and more.  Supported the Security Access function, analyzed and implemented corrections for user-reported issues during the Revenue Cycle Go-Live event. Configured and updated user security, roles and profiles.  Led the integration and customization effort to bring ExitCare patient instructions to UHS Emergency Departments.  Led the UHS Rx Prescription unification effort to create a single prescription form for all UHS and UHS supported organizations.  Created test scripts and assisted with unit and integration testing efforts, including defect identification and resolution. University Health Systems of Eastern Carolina May 2008 / December 2008 Summit Tech Consulting, Epic Implementation Orders Analyst/Consultant  Built and supported the HealthSpan implementation of EpicCare Inpatient at the six hospitals of the University Health Systems of Eastern Carolina.
  • 5.  Analyzed, built, updated and modified Epic orders, preference lists, system lists and order transmittal.  Configured InBasket messaging and paging systems to alert users of critical care needs such as impending high-risk procedures.  Analyzed, built and maintained Best Practice Alerts.  Analyzed, built and updated workflow navigators, reports and print groups.  Configured and updated user security, roles and profiles.  Proficient in Chronicles.  Supported EpicCare (HealthSpan) users throughout and post-Go-Live. Stanford Hospitals and Clinics 2007 / 2008 Global IT Resources, Epic Implementation Orders Analyst/Consultant  Worked directly with hospital staff and care givers to determine requirements and workflow at Stanford Hospitals and Clinics in Palo Alto, California.  Analyzed, built, updated and modified Epic procedure orders, preference lists, system lists, order transmittal rules and destination maps.  Analyzed and built consult/treatment team workflows in Epic.  Supported and performed tasks for the Orders and Results team as needed.  Supported hospital staff and care givers during the go-live period to ensure a smooth transition. Exempla Healthcare 2006 / 2007 Lead Application Analyst for Quality Assurance and Testing; Exempla Healthcare  Participated in planning and development of the CPOE (Pediatrics) pilot project that went live in May 2007, the Clinical Documentation (Hospital Wide) project that went live in July 2007, the CPOE (Hospital Wide) project that went live in October 2007, and additional projects including code and build upgrades and ancillary system integrations.  Led Exempla Healthcare’s Quality Assurance team for Epic and Epic-related ancillary applications at three Denver hospitals.  Developed business cases and processes for Epic builds, including Quality Assurance, Requirements Management and Configuration Management.  Developed a validation testing process resulting in a 70% savings over previously used processes. Tec-Masters, Inc 1992 / 2002 Specialty Engineer  Established and directed TMI’s internal IT organization. o Installed, configured and managed Windows and Linux file, application, and web servers. o Installed configured and managed Windows, Linux, Sun Unix and Macintosh workstations. o Installed and configured network routers, switches and hubs for 10Base-T, 100Mb Ethernet.  Led the development team for a new GPS-based geographic information system to inform automobile drivers and passengers of near-by amenities and provide turn-by-turn directions.
  • 6. o Tracking and display systems were written in the C++ programming language in QNX environment. o Data was stored in a custom-built database on SD media. o Java-based reporting system automated delivery of test results to developers and managers using XML/SOAP.  Developed a web-based java application to enable project managers to securely store and access documents. o XHTML interface with JSP components accessing stateless and statefull EJB’s in a J2EE/JBOSS environment. Session state was maintained in EJB’s for security. o Datastore chosen was a MySQL database. o System environment was Linux with Apache providing basic web service.  Integrated factory assembly equipment with information systems and statistical analyzers to improve line productivity and product reliability in the automotive parts industry. o Data collection at the test stations was handled by small programs or scripts – written in C, Shell, Tcl/Tk, Java, etc. – to format and route test data to servers. o A QTS database running on an HP-UX server provided the datastore and rules processing.  Led system testing of a new information system, improving the security, consistency and reliability of information and presentation. o Test subject was a web-based system running on Microsoft’s IIS using VB scripting components and C-extensions o Tested for security (access control), safety (data integrity), and user friendliness (presentation consistency and error management). o The final product was a detailed report of all tests and results.  Participated in Business Process Reengineering of NASA’s test analysis, review and data management processes. Developed client/server applications to aid NASA test managers in the collection and organization of test parameters and data in all phases of in-flight tests. o Data and documents were stored in FoxPro. o Routing protocols and rules processing, as determined by a recent business process reengineering effort in which I participated, were coded in FoxPro script.  Successfully tested, verified and validated digital simulations of weapons systems for the US Army, ensuring reliability, repeatability and model accuracy with real-world systems. o Reverse-engineered C-coded models to verify design (design documents were not provided initially) o Developed test plans and scripts, validated, and executed tests. o Identified discrepancies and worked with the development team to affect corrections. o The final product was a detailed report of all tests and results. o Completed validation project ahead of schedule. United States Air Force 1978 / 1992 Chief, Software Support Branch, SE ROCC, Tyndall AFB, FL  Led the Software Support QA and Test team for the US Air Force 23rd Air Division.  Reported directly to the commander and the General Staff, providing operational summaries and analyses in both written reports and briefings.
  • 7.  Increased test efficiency by redesigning system test procedures to optimize test cases while reducing downtime.  Improved reliability of test procedures resulting in reduced turn-around times for approved code modifications.  Contributed to improved system functionality while assuming a leadership position on the Computer Software Configuration Control Board. Education  MS, Computer Science, Air Force Institute of Technology, Wright-Patterson AFB, OH  BS, Computer Science, University of Nebraska at Omaha, Omaha, NE