1. David P. Eaton
477 Williamston Drive Winterville NC 28590
(252) 702-8838 eatondpe@gmail.com
Overview
An energetic, seasoned professional with proven leadership, project management, workflow analysis,
design, implementation, test and maintenance experience. Expert at working with end users to identify
requirements, implementing those requirements in the target system, and validating system design and
implementation with users to ensure acceptance. Demonstrated ability to identify strengths and
weaknesses, and optimize team productivity to achieve maximum efficiency, control costs and make
the most effective use of available resources.
Summary of Qualifications
Bachelor degree in Computer Science from the University of Nebraska at Omaha.
Graduate education in Computer Science from the Air Force Institute of Technology.
Certified EpicCare Inpatient Procedure Orders Analyst, through Epic 2015.
Certified EpicCare Inpatient Medication Orders Analyst, through Epic 2015.
Certified Order Transmittal, through Epic 2015.
Epic Build Experience – 10 years.
Epic Go-Live Experience – 8 Go-Lives.
Epic Production Support Experience – 9 years.
More than 30 years Information Technology experience.
Experienced in Business Modeling, Business Process Reengineering, Workflow Analysis, and
Project Management.
Leadership Experience.
o Chief, Software Support Branch for the USAF SE Regional Operations Control Center.
o Information Systems Manager for Tec-Masters, Incorporated
o Team Lead for Installation and Integration of Test Monitoring Systems for Delphi
Automotive.
o Team Lead for Development of GPS-based Information System for Tec-Masters, Inc.
o Team Lead for Epic Quality Assurance at Exempla Healthcare.
o President, Legacy Research Corporation, a Technology Support Company.
o Epic Implementation Consultant.
2. Professional Experience
University of Rochester Medical Center June 2015 / Present
CPI Consulting Solutions, Epic Inpatient Orders Application Coordinator
Analysis, build, test and support for Epic 2015 Upgrade.
Maintain existing build to support new requirements.
Train newer employees in analysis and build techniques including the use of Chronicles and
Reporting Workbench for analysis.
Create, update and train newer employees on Epic’s rules based tools including LOR and CER
based rules.
Update and maintain Order Transmittal.
Create new and update existing Inpatient Order Sets.
Build and maintain ADT ordering, including order components and Order Transmittal.
Create and maintain patient lists.
Analyze and consolidate order frequencies to improve consistency and predictability.
Develop system to intercept orders that cannot be performed at the current facility and prevent
signing those orders.
Research issues with signed and held orders and resolve those issues with ordering providers and
nursing.
Awarded Strong Star Certificate of Appreciation.
Memorial Health September 2014 / June 2015
Epic Inpatient Orders Analyst / Team Lead
Analyze and document system requirements.
Communicate requests, system capabilities and timelines with stake holders.
Document and manage change requests and represent the interests of the team to the Change
Control Board.
Maintain change records, manage and perform updates and change implementations in build, test
and production computer systems.
Represent the team and coordinate decisions with peers, end users, management and senior
leadership to ensure quality and alignment with organizational goals.
Assign and track team activities and goals.
Plan and implement system requirements from initial build to production.
St. Luke’s Health System February 2014 / July 2014
Soliant Health, Epic Inpatient Orders Consultant
Lead inpatient orders implementation project for two new critical access hospitals within the St.
Luke’s Health System. All tasks completed on time.
Coordinate inpatient orders gap analyses for orders, preference lists, order transmittal, system
lists, navigators and workflows for physicians.
Coordinate Integrated Testing for new rollouts.
Participate in Epic 2012 Upgrade including analysis, build, testing and Go-Live support.
3. Analyze, report on and correct Epic build issues reported by clinicians across the enterprise.
University of Maryland Medical System April 2013 / September 2013
Health IT Leaders, Epic Inpatient Implementation Consultant
Building and responsible for implementation of multiple hospital service lines, from discovery
and validation to build and test. Includes workflow analysis and documentation, content review,
and working with Epic and UMMS leadership on implementation build and documentation.
Building Work List alternatives in cooperation with nursing leadership at 5 hospitals. Work List
alternatives considered are Patient Summary Reports and Navigator Reports..
Analyzing and updating existing order frequencies in an effort to improve standardization,
consistency, and accuracy in naming and implementation.
Updating existing procedure orders to reduce redundancy and improve overall efficiency from
order entry through execution and management of patient care.
Organizing and managing schedules and agendas for the Physician User Design Center. This
UDC is responsible for high-level decisions regarding system design and content.
Meeting with and proposing system design and implementation alternatives to the system-wide
Clinical Transformation Council, staffed by physician and nursing champions from each hospital.
Working with user groups to validate workflows and content to determine build and training
requirements.
Lending experience and expertise to UMMS full-time employees on an as-needed basis.
Franciscan Alliance April 2012 / December 2012
maxIT Healthcare LLC, Epic Inpatient Implementation Consultant
Built and updated evidence-based order sets to improve physician order entry process.
Built and updated provider and orders based system lists to improve access to patients and
increase awareness.
Built and updated procedure records, identity mapping, order transmittal rules, order destination
mapping, results routing, and provider security classes and templates to meet specific client goals
and policies.
Provided Go-Live and Post-Live support for hospitals and hospital expansions throughout
central and northern Indiana.
Educated physicians on use of In Basket messaging, Physician Order Entry, Order Set
Personalization, Preference List Personalization, Patient Lists, and other inpatient physician
tools. This included classroom settings, one-on-one training sessions, and follow-on training.
Led and trained client full-time employees in selected areas of order transmittal, results routing,
reports, chronicles, support and analysis methods and tools to increase understanding and
capabilities.
Assisted with unit and integration testing efforts, including defect identification and resolution.
Cedars-Sinai Medical Center August 2011 / March 2012
Encore Health Resources, Epic Implementation Consultant
Created, updated and validated order sets with clinicians at Cedars-Sinai Medical Center in Los
Angeles, California.
Integration Testing Team Lead for Inpatient Orders - Designed, developed and maintained test
scripts, managed defect lists, and directed defect resolution for the Orders Team.
Assisted with system design and go-live readiness reviews.
4. TriHealth March 2011 / August 2011
CTG Healthcare Solutions, Epic Implementation Consultant
Provided professional guidance in process improvement and analyzed workflows and system
design to help TriHealth hospitals in Cincinnati manage change throughout the enterprise and
meet government Meaningful Use objectives.
Provided go-live support for UCSD Medical Center in San Diego.
Shands Healthcare November 2010 / February 2011
Brookmeade Healthcare, Epic Implementation Consultant
Moving healthcare providers at Shands Healthcare from paper to Epic EMR.
Reviewing and translating paper order sets, building order sets for Shands in the Summer 2009
Epic release, and reviewing order sets with Shands’ Physician Focus Group.
Working with and assisting EAP builders to meet the needs of Shands’ physician order entry.
Training and leading new team members to meet the Epic build needs of Shands Healthcare.
University Health Systems of Eastern Carolina February 2009 / November 2010
Systems Analyst IV, ASAP, Ambulatory Clinics, Specialty Clinics; University Health Systems (Vidant)
Planed, designed, built and supported EpicCare Ambulatory clinic implementations, including
workflows, order entry, order transmittal, In Basket for communications and order handling, and
electronic prescriptions (e-prescribing).
Analyzed, built and supported the HealthSpan implementation of EpicCare ASAP for all UHS
emergency departments, including Security, Trackboard, In Basket communications, Systems
Lists, Results Routing, Order Transmittal, and more.
Instructed and supported other members of the HealthSpan Ambulatory and ASAP Teams in
areas of EpicCare analysis, design and build, including Chronicles searches and reporting.
Provided analyses, made recommendations, and corrected or updated build items in Security,
Orders, Navigators, Reports, In Basket communications, Results Routing and other areas of
HealthSpan in response to requests for support from teams across the Information Services
Division.
Analyzed, built and supported the HealthSpan implementation of EpicCare Ambulatory for the
ECU Physicians Firetower Medical Office, including In Basket communications, Order
Transmittal, and more.
Supported the Security Access function, analyzed and implemented corrections for user-reported
issues during the Revenue Cycle Go-Live event. Configured and updated user security, roles and
profiles.
Led the integration and customization effort to bring ExitCare patient instructions to UHS
Emergency Departments.
Led the UHS Rx Prescription unification effort to create a single prescription form for all UHS
and UHS supported organizations.
Created test scripts and assisted with unit and integration testing efforts, including defect
identification and resolution.
University Health Systems of Eastern Carolina May 2008 / December 2008
Summit Tech Consulting, Epic Implementation Orders Analyst/Consultant
Built and supported the HealthSpan implementation of EpicCare Inpatient at the six hospitals of
the University Health Systems of Eastern Carolina.
5. Analyzed, built, updated and modified Epic orders, preference lists, system lists and order
transmittal.
Configured InBasket messaging and paging systems to alert users of critical care needs such as
impending high-risk procedures.
Analyzed, built and maintained Best Practice Alerts.
Analyzed, built and updated workflow navigators, reports and print groups.
Configured and updated user security, roles and profiles.
Proficient in Chronicles.
Supported EpicCare (HealthSpan) users throughout and post-Go-Live.
Stanford Hospitals and Clinics 2007 / 2008
Global IT Resources, Epic Implementation Orders Analyst/Consultant
Worked directly with hospital staff and care givers to determine requirements and workflow at
Stanford Hospitals and Clinics in Palo Alto, California.
Analyzed, built, updated and modified Epic procedure orders, preference lists, system lists, order
transmittal rules and destination maps.
Analyzed and built consult/treatment team workflows in Epic.
Supported and performed tasks for the Orders and Results team as needed.
Supported hospital staff and care givers during the go-live period to ensure a smooth transition.
Exempla Healthcare 2006 / 2007
Lead Application Analyst for Quality Assurance and Testing; Exempla Healthcare
Participated in planning and development of the CPOE (Pediatrics) pilot project that went live in
May 2007, the Clinical Documentation (Hospital Wide) project that went live in July 2007, the
CPOE (Hospital Wide) project that went live in October 2007, and additional projects including
code and build upgrades and ancillary system integrations.
Led Exempla Healthcare’s Quality Assurance team for Epic and Epic-related ancillary
applications at three Denver hospitals.
Developed business cases and processes for Epic builds, including Quality Assurance,
Requirements Management and Configuration Management.
Developed a validation testing process resulting in a 70% savings over previously used processes.
Tec-Masters, Inc 1992 / 2002
Specialty Engineer
Established and directed TMI’s internal IT organization.
o Installed, configured and managed Windows and Linux file, application, and web
servers.
o Installed configured and managed Windows, Linux, Sun Unix and Macintosh
workstations.
o Installed and configured network routers, switches and hubs for 10Base-T, 100Mb
Ethernet.
Led the development team for a new GPS-based geographic information system to inform
automobile drivers and passengers of near-by amenities and provide turn-by-turn directions.
6. o Tracking and display systems were written in the C++ programming language in
QNX environment.
o Data was stored in a custom-built database on SD media.
o Java-based reporting system automated delivery of test results to developers and
managers using XML/SOAP.
Developed a web-based java application to enable project managers to securely store and access
documents.
o XHTML interface with JSP components accessing stateless and statefull EJB’s in a
J2EE/JBOSS environment. Session state was maintained in EJB’s for security.
o Datastore chosen was a MySQL database.
o System environment was Linux with Apache providing basic web service.
Integrated factory assembly equipment with information systems and statistical analyzers to
improve line productivity and product reliability in the automotive parts industry.
o Data collection at the test stations was handled by small programs or scripts –
written in C, Shell, Tcl/Tk, Java, etc. – to format and route test data to servers.
o A QTS database running on an HP-UX server provided the datastore and rules
processing.
Led system testing of a new information system, improving the security, consistency and
reliability of information and presentation.
o Test subject was a web-based system running on Microsoft’s IIS using VB scripting
components and C-extensions
o Tested for security (access control), safety (data integrity), and user friendliness
(presentation consistency and error management).
o The final product was a detailed report of all tests and results.
Participated in Business Process Reengineering of NASA’s test analysis, review and data
management processes. Developed client/server applications to aid NASA test managers in the
collection and organization of test parameters and data in all phases of in-flight tests.
o Data and documents were stored in FoxPro.
o Routing protocols and rules processing, as determined by a recent business process
reengineering effort in which I participated, were coded in FoxPro script.
Successfully tested, verified and validated digital simulations of weapons systems for the US
Army, ensuring reliability, repeatability and model accuracy with real-world systems.
o Reverse-engineered C-coded models to verify design (design documents were not
provided initially)
o Developed test plans and scripts, validated, and executed tests.
o Identified discrepancies and worked with the development team to affect
corrections.
o The final product was a detailed report of all tests and results.
o Completed validation project ahead of schedule.
United States Air Force 1978 / 1992
Chief, Software Support Branch, SE ROCC, Tyndall AFB, FL
Led the Software Support QA and Test team for the US Air Force 23rd Air Division.
Reported directly to the commander and the General Staff, providing operational summaries and
analyses in both written reports and briefings.
7. Increased test efficiency by redesigning system test procedures to optimize test cases while
reducing downtime.
Improved reliability of test procedures resulting in reduced turn-around times for approved code
modifications.
Contributed to improved system functionality while assuming a leadership position on the
Computer Software Configuration Control Board.
Education
MS, Computer Science, Air Force Institute of Technology, Wright-Patterson AFB, OH
BS, Computer Science, University of Nebraska at Omaha, Omaha, NE