1. Ashley Shillingburg
1788 Drylie Lane
Virginia Beach, Virginia 23464
(757) 375-1257
ashley.shillingburg@gmail.com
Objective
To secure a position that will provide a challenging and respectable career as well as room for
advancement.
Work Experience
Marshall’s Hair Design and Spa
Receptionist
Virginia Beach, VA July 2015 – Present
• Greet clients, answer telephone and provide information about services available.
• Schedule appointments and maintain calendar.
• Generate amount due from clients for services rendered using computer system and accept
various types of payment.
• Assist with assessing product inventory and report needs to owner.
• Perform light cleaning and laundry duties.
• Open and close facility as necessary.
Intelligence Specialist
United States Navy
Virginia Beach, VA April 2010 – February 2015
• Maintained situational awareness of diplomatic, military, social, economic, intelligence,
infrastructure, scientific, and technical developments while operating in the Arabian Gulf,
North Indian Ocean, and Mediterranean Seas. Utilized tools, databases and websites to
collect and analyze data. Provided in-depth analysis and highly detailed PowerPoint briefings
for flag officers, key decision makers and warfighters.
• Analyzed data, images and messages to create assessments and predictions.
• Received and fulfilled requests for intelligence products including presentations, research
documents, maps and charts.
• Safeguarded classified publications and databases used in the development of intelligence
products.
• Handled daily operations of training facility office including greeting visitors, answering
telephone and processing of incoming and outgoing certified mail.
• Processed requests for security clearances.
• Trained junior peers and senior employees in office operations and intelligence tasking.
2. Receptionist
Town and Country Animal Hospital
Fairfax, VA June 2007- August 2008
• Greeted clients, answered telephone and provided information about services available.
• Scheduled appointments.
• Generated amount due from clients for services rendered using computer system and
accepted various types of payment.
• Assisted veterinarian during patient appointments.
• Provided care for patients during extended stays at facility.
• Organized and maintained up-to-date patient files.
• Contacted clients with appointment reminders, test results, and follow-up instructions from
veterinarian.
• Tracked inventory, including pharmacy, ordered and restocked items as necessary.
• Perform cleaning and laundry duties.
• Aided clients in dealing with difficult situations such as serious illness or death of a pet.
Education
Associates Degree in Business Administration
October 2014 - In progress.
Saint Leo University, Virginia Beach, VA
Medical Assistance, Billing and Coding Coursework
August 2008 – May 2009
West Virginia Career College, Morgantown, WV
Advanced Diploma
Graduated June 2008.
Fairfax High School, Fairfax, VA
References available upon request.