1. KAMINI MAHIDA
Tel: 07851219463
E-mail: kamini.mahida@yahoo.co.uk
CAREER PROFILE
An enthusiastic and committed receptionist with administration and customer services related experience. Currently,
looking for an opportunity where my existing skills and experience can be utilised to develop further within
Administration.
KEY SKILLS & ABILITIES
• Good communication skills both face-to face and written through working in front line hospital and retail
environments
• Customer service oriented as able to identify needs and problem solve
• Ability to work independently as well as part of a team
• Good organisation and time management skills as able to multi task to ensure all tasks are complete within
set deadlines
• Task oriented - follows direction
• Good attendance and time keeping
EMPLOYMENT HISTORY
Administrative Assistant April 2015
Riverside Housing Association Support
• Supported the team to collate outstanding information
• File documents
• Create client folders
Administration Assistant (Temp contract) September-October 2014
Genetics Department, Northwick Park Hospital
• Archiving medical files, sorting post, sending letters to patients and filing
• Registering new patients on Genesis database and making referrals
Labeller day trial
B&S Pharmaceutical Company, Ruislip June 2014
• Labelling on medicines
Volunteer Administration Support January 2014
Economic Development, Harrow Council
• Sending out correspondence for the Borough for Business event
Parcel Sorter December 2013 (Christmas Casual)
Greenford Royal Mail
• Sorting up to 12 parcels per minute including foreign parcels
• Sorting parcels via post codes

2. Junior Administrator February 2012 - March 2012
Insolvency Service, London
• Handled sensitive and confidential information
• Prepared files to be sent off for scanning
• Reorganised 200 files from a 10 section file system to an 8
Section system
• Logged in the details of the files
• Photocopying, faxing documents
• Liaise with the examiners and management
• Kept my area tidy as well as separating the recycling
Administrative Assistant March 2010 - June 2010
Steria UK, Victoria, London
Responsible for the day to day checking and verification of passport applications and reporting to a section team
leader
• Sorted passport application requests/forms for processing
• Verified applications and prepared documentation
• Data entry of applications to system
• Registered lost/stolen passports and entered data on LSR system
Clinic Co-ordinator September 2008 - May 2009
UCLH, Warren St, London
Responsible for front of office reception duties and patient administration, reporting to the office manager
• Managed reception desk receiving patients and
• Arranged patient appointments and clinic admissions
• Retrieved and preparing patient files for in-house consultants
• Tracked patient files and ensuring records were up to date
• Co-ordinated new referrals and prepare initial documentation
Customer Service Assistant 2000 - 2007
World Duty Free, LHR
Responsible for providing shop floor customer service and responsible for the ticketing and tidiness of the shop
• Served and provided assistance to customers
• Worked with BAA security to ensure all passengers adhere to security procedures and policies
• Operated the till including the handling of foreign currency
• Attended various product knowledge training courses
• Worked to pre-set targets in maximising sales, customer satisfaction
QUALIFICATIONS & TRAINING
OCR level 1 Diploma, IT Users New CLAIT 2008
Hanworth College
First Aid Course 2005
World Duty Free
NVQ 2, Business Administration 1999
Harrow Weald
Medicine Counter Training 1999

3. Boots PLC
GNVQ, Leisure and Tourism 1998
Harrow Weald
INTERESTS
I enjoy yoga, aerobics, Tai chi, gardening, developing knowledge about various cultures, travelling and I have also
been on healthy Hillingdon walks.