1. Itsel Brockman
Bilingual (Spanish and English) – (832) 472-4954 – itselbrockman@gmail.com – Non Smoker
Objective To obtain a position where I will be able to use my business, finance, and
organizational skills to coordinate daily events effectively within your company
Education Creighton University, Omaha, Nebraska August 2011
Bachelor of Science Degree in Business Administration
Major: International Business
I.E.S. Abroad, London, England Summer 2011
Classes: Business Management
British Culture in Workplaces
Experience Aramark- Minute Maid Park, Houston, Texas July 2014 – June 2015
Receiving Clerk
• Received and insured accurate counts of food and product on purchase
orders in order to maintain integrity of inventory control
• Prepared, verified, and processes invoices and prepared batches of
invoices for data entry into the company database
• Hired, trained, and coordinated a team of 15 to 20 employees to ensure
set of productivity target are met
• Processed backup reports after data entry and distributed monthly reports
• Maintained and updated a list of all vendors files and numbers
Concession Supervisor April 2014 – July 2014
• Dealt directly with the public and developed constructive and cooperative
working relationships with others
• Identified information by categorizing, estimating, recognizing differences
or similarities, and detecting changes in circumstances or events
• Handled complaints, settled disputes, and resolved grievances and
conflicts with customers and staff
Boys and Girls Harbor, La Porte, Texas August 2013 – January 2014
Database Controller
• Processed and classified daily correspondences into payables and deposits,
inputted checks up to $100,000 into donor database and deposited checks
into company’s bank
• Manage and record all checks and prepared a monthly report of donor
donations
• Created and generated excel reports and utilized the database while
auditing previous years’ deposits
• Compiled all payables for the accounting department and managed
vendor/supplier relations, oversaw the timely and accurate processing of
invoices, expense reports, and payment transactions
Covenant House, Houston, Texas November 2011 – August 2013
Case Manager
• Worked in connection with other social service agencies in order to help the
30 to 40 clients obtain the necessary services to carry out day-to-day
events and to help clients move from homelessness to transitional living
• Created and maintained complete case records, incident and abuse reports
within a 48 hour deadline of interacting with the clients
• Maintained order and exercised appropriate judgment in a crisis situation
Internship BBC Worldwide, London, England Summer 2011
Finance and Public Relation Intern