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Bobbie Jo Resume

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Bobbie Jo Resume

  1. 1. Bobbie Jo Nissen 75 Adams Drive Grand Forks, ND 58201 | 651-398-1369 | Objective To have the opportunity to utilize my work experience and skills for a position that encourages attention to detail, superior customer service, strong leadership and work ethic. Professional Experience Administrative Assistant/Teller/Receptionist Oct. 2014 to Present Alerus – Grand Forks, ND • Coordinate Alerus Center and Chamber of Commerce events for employees and clients • Coordinate parking and maintenance concerns for Corporate Center • Process monthly company and expense reports for leadership • Conduct facility tours for new hires and visiting employees • Assist Wealth Management, Marketing and the Relationship Managers with a variety of Administrative duties and projects. Health Unit Coordinator Feb. 2013 to Sept. 2014 Altru Health System – Grand Forks, ND • Admit patients into the Intensive Care Unit • Prioritize incoming communication and perform security duties • Facilitate communication between patients, families, providers and nurses • Process physician orders Clinic Manager Nov. 2007 to Sept. 2012 Lakeville Family Chiropractic – Lakeville, MN • Manage team of 15 doctors and staff • Develop and maintain patient relationships to foster long term care • Hire, train, coach and develop team members • Perform accounting duties including: Accounts receivable/payable, and debt collection Claim Representative Specialist Jan. 2002 to Oct. 2007 Progressive Insurance Company – Roseville, MN • Process and manage client accident claims • Coordinate with medical claim representatives based on severity and complexity • Develop program for less severe claims Medical Records Manager Mar. 1997 to Dec. 2001 Allina Medical Clinic – Eagan, MN • Manage team of 10 individuals and files and records for nearly 10,000 patients • Manage the release of information process • Collaborate with doctors and nurses
  2. 2. • Hired as clerk, promoted to Manager within two years Community Involvement and Leadership • Royalty Scholarship Program, Inver Grove Heights – Coordinator 2008-2014 • Wild Hog Half Marathon, Grand Forks – Volunteer 2015-2016 • Sunshine Fest Walk & Run, Grand Forks – Volunteer 2015-2016 • Potato Bowl, Grand Forks – Volunteer 2015 • Holidazzle Parade, Grand Forks – Volunteer 2015 • Alerus Foundations Program – Participant 2015 • Alerus Foundations Committee Member 2016 • Alerus Appreciation Ambassador 2015-2016 • 1st Annual Grand Forks Street Fair - Volunteer 2016 • United Way Campaign Committee Member 2015-2016